Firefox

Hello and Welcome! Please provide the scan log showing what was detected and removed. Also if you could provide the logs requested above so we can better assist you. thanks

Hello and Welcome! Personal = Home computer (laptop, desktop, tower, tablet...) Work computer = Business computer

Hello @MSimm1, its possible your topic may have been overlooked, they try to get to everyone with an answer as soon as they can, but sometimes some topics get missed. Lets see if @LiquidTension can review your logs and get back with you. Thanks

Not saying its not an issue in your case, I just wanted to add that I watched a whole movie last night using VLC and did not encounter any issues with all protections enabled in MB3 3.7.1

You can probably download and install the latest AMD drivers for your video card and it should fix it.

Its quite possible that there was a routing issue while connected through the EE 4G that was corrected... Either way, glad its working now...

Your welcome! Let us know if that solves your issues.

Hello and Welcome Back... Lets start by getting you on the latest version to see if it corrects your issue. Latest version is 3.7.1 Download the Latest MB3 v3.7.1.2839 CU 1.0.538 from ->>RIGHT HERE<<-

Thanks for that additional info, let see if @LiquidTension can review your logs and see if he can find the cause.

Yes, but that 4GEE connection is getting some settings from the provider as well as the ADSL router, both probably using a different DNS server. What happens when you are connected to the 4GEE connection and assign a static DSN setting for Google (8.8.8.8) does it then work?

This may be a DNS issue... check your DNS setting when connected to both networks can compare. The log shows DNS Servers: 192.168.1.1

Hello and Welcome back @COBKA Please provide the requested logs from the Bot in post #2 above so we can better assist you.

Hello and Welcome! Perhaps start by installing the latest version that was recently released to see if it helps your issues. If it does not, the provide the requested logs from the BOT post above..

Might be a good idea to take the new version for a test drive...

Glad to hear its all working now, we are glad we could help. Take care.

If everything is working now, that may be all that has to be done, you can reboot your computer a few times to make sure it stays working. If you have any further issues please post a NEW set of logs using the support tool. Thanks

Yes it is an update to your current version. Lets get a clean install first and we can work from there.

The version in the link is for both Windows 7 and Windows 10. Run the support tool you used for the logs you provided, and click on Advanced, then click on Clean.

If not interested in the beta, then download and update to the latest version from the main site here: https://downloads.malwarebytes.com/file/mb3

Hello and Welcome... try installing the latest beta version as mentioned here: Or for a direct download link for the beta version see here:

Great, let us know how it goes from now on...

Hello @byteback Check your settings under Settings -> Protection -> Automatic Quarantine If you have that set to ON then that's why its happening.

Hello and Welcome... I will try to answer your questions... If you currently have 3 devices and plan to add a 4th device I would go ahead and by the 4 device license as its harder to add it later (if it can even be done). If you are only going to stay with 3 devices and then replace one of the devices with a new one, and retire the older one, then you can transfer the license from the old on to the new one. The new licensing model allows multi platform activation so it should work on all your devices.

Your welcome, thanks for fixing it.

The announcement was made about 1 hour ago, and the link in the main site still downloads the older version