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  1. Detected when scan for Rootkits on but not otherwise. MBAM Scan.txt MSN6.zip
  2. Hi @LiquidTension Strangely I was getting this popup even though I had unchecked Beta Application Updates after a MBAM Premium reinstall. Hopefully your fix will come my way as well or do I have to reactivate Beta Application Updates?
  3. Apologies that attachment went into the message. mbst-grab-results.zip
  4. I had the beta applications updates turned on without this popup but did a clean removal and reinstall today, turned beta applications updates off and now this popumbst-grab-results.zipp has started occurring ( 3 times so far today since the reinstall.
  5. Update: Whatever was stopping the connection through the EE 4G routers yesterday appears to have changed today! No problems thus far. Thanks for your assistance as always!
  6. My android phone connected to an EE 4G mobile network will also not open the download link but it will using its own O2 4G connection. So something about EE settings which is causing the problem and whatever it is has only recently occured or a change at the Malwarebytes server end.
  7. No that doesn't change either the application problem or being able to open the link above.
  8. That's the DNS Server on the 4GEE connection. It is when connected to the ADSL router.
  9. When trying to download the Support Tool using my 4GEE Router this is the web page message using Firefox
  10. This is the log from a Win10 laptop. Interestingly I couldn't download the Support Tool from your link when connected via the 4G router - presumably because it can't connect to the server, but I did so by using a ADSL router connection. mbst-grab-results.zip
  11. This is the log from a Win7 64bit laptop but all laptops on the network are showing the same behaviour. I stress this is only happening when connected to a 4G mobile router and I have tried another one of those with same result. I have 2 ADSL routers with different broadband connections and when connected to those none of the laptops show this behaviour so it appears a 4G connectivity issue. The network settings warning box appears twice, if closed the first time, before the program opens and also twice when opening the Account Details tab under Settings mbst-grab-results.zip
  12. Correction: The program does not appear to update after closing the warning boxes using the mobile broadband router.
  13. I am getting a message box (see below) when opening Malwarebytes Premium application on both Win10 and Win7 laptops when connected to mobile broadband router. This is new behaviour and is happening with both 1.0.508 and the beta 1.0.538 versions. The message does not appear when connected to a fixed ADSL router connection. Even stranger once I have connected to the ADSL and opened the application and then re-connect to the mobile broadband router, the message box does not re-appear when opening the application again. Even though I get the warning box, when it is closed (it appears twice), the program opens and does appear to update and function normally. Any explanations? --------------------------- Network Settings --------------------------- Unable to contact license server. Check your network settings or contact your system administrator for help. --------------------------- OK ---------------------------
  14. I have been running with the new beta version for 8 hours without a AvastSvc.exe CPU spike so far. I think it looks very encouraging.
  15. There are 2 instances of the spike here. The 90-100% CPU spike mentioned above and the more normal pattern of 50% AvastSvc.exe CPU peak which can be immediately reduced by turning off MBAM Web Protection temporarily. https://we.tl/t-l88afvr7jd
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