John A

Sorry, the latest version has the same issue, I meant that the developers should update (fix) it in a future version.

Zaffy, there are plenty of others now who have submiited logs so don't worry about it unless a Malwarebytes staff member requests it. For future reference, you don't get at the logs via MBAE, you do the following: Open File Explorer Tick the View option to show "Hidden items" Navigate to the folder C:\ProgramData\Malwarebytes Anti-Exploit Select all the files in that folder (CTRL A) Right click on the selection area and choose Send to > "Compressed (zipped) folder" You will see a new folder appear that has an icon with a zipper on it Attach that file to a forum response here Meanwhile, do you have IBM Trusteer Rapport installed? It appears that this may be causing a conflict with MBAE.

Very useful, thanks. However Malwarebytes Anti-exploit should be updated to use an alternative Help system.

What anitivirus and other security apps do you have installed. There appears to be an issue if running IBM Trusteer Rapport - see this link:

Can you attach your MBAE Logs and other information specified in this link for Malwarebytes staff to look at. https://forums.malwarebytes.org/topic/144403-readme-first-posts-here-need-to-include-mbae-logs/ The easiest way to zip the logs is to select all the files in the folder C:\ProgramData\Malwarebytes Anti-Exploit, right click > Send to > "Compressed (zipped) folder". Then attach the zip file to a reply here.

So Windows 7 is also involved. Can you all attach your MBAE Logs and other information specified in this link for Malwarebytes staff to look at. https://forums.malwarebytes.org/topic/144403-readme-first-posts-here-need-to-include-mbae-logs/ The easiest way to zip the logs is to select all the files in the folder C:\ProgramData\Malwarebytes Anti-Exploit, right click > Send to > "Compressed (zipped) folder". Then attach the zip file to a reply here.

Can you all attach your MBAE Logs and other information specified in this link for Malwarebytes staff to look at. https://forums.malwarebytes.org/topic/144403-readme-first-posts-here-need-to-include-mbae-logs/ The easiest way to zip the logs is to select all the files in the folder C:\ProgramData\Malwarebytes Anti-Exploit, right click > Send to > "Compressed (zipped) folder". Then attach the zip file to a reply here.

Thanks. Since there are at least three others with this issue, I suggest you also monitor progress the following thread. Malwarebytes staff will look at the logs supplied there and let you know if your logs are also required.

The logs will help the experts identify the issue. What antivirus application do you both use?

Hi Zaffy Might be worth posting some more details initially: Does this happen when you first start Edge? If so what is your start page? Do you have any Edge Extensions installed? What antivirus and other security applications are installed? What Edition, Version, and OS Build is your Windows 10 (Start > Settings > System > About)

See if Windows 7 has blocked the CHM file: Navigate to where you installed Malwarebyes Anti-exploit Right click on mbae.chm and choose Properties In the General tab at the bottom you may see a Security message saying the file might be blocked. If so click Unblock

Good one Gamma! I just tried this and was surprised to find that the Help file would not open in Windows 10 (no problems in Windows 7). According to this article https://support.microsoft.com/en-au/kb/917607, CHM files are not supported in Windows 10, so Malwarebytes Anti-exploit should be updated to use a different Help protocol.

Ron, how are these excluded processes added to the latest version of Defender - As excluded files or excluded processes? If the latter, should the full path be entered manually or just the process name?

The issue you mentioned has been fixed. But to remove the issue on your computer you need to uninstall Malwarebytes Ransomware Beta, delete the folder "C:\ProgramData\MalwarebytesARW\" (if not already deleted), then restart and reinstall Malwarebytes Ransomware Beta

The nature of beta testing is that we should expect to have to cope with a few unusual issues. .

Did you Uninstall it first?

Mine's fixed. Reinstall doesn't clear it. Had to uninstall/reboot/reinstall to clear it.

Same here - keeps wanting to update itself with the same version, even uninstalled, rebooted, same issue repeats.

I get this same issue and reported it some time ago. It happens with any version of MBAE and is easily reproducible and I understood from PMs with Mickael that it is a known issue. I just have Defender AV. What is interesting is that Siliconman01 has discovered that the system recovers after about 100 seconds, which is good to know. Previously, the only way I could recover is to ctrl/alt/del and log out.

Just reporting that I have been running Build 1.9.1.1208 since Oct 15 on Windows 10 14393.321 and Windows 7 and have experienced no issues.

There could be a few days while they prepare the release and do QC etc (that's my guess anyway), v1.09.1.1201 works well. The Windows 10 Version 1607 kernel code signing bug you mentioned has certainly been fixed.

This could be an indication that beta testing is finished?

This could be an indication that beta testing is finished?

Great! Thanks

I have just had this same failure again in Word without MBAE installed, so this issue seems not to be related to MBAE. It only occurs on Mail-merger Doc files so at this stage I am unsure of what the issue is.