Malwarebytes Beta 5.0.10.63 is available!

[icolcear]

Hello everyone!

We have released a new update to MB5 Beta.
As always, thank you for all the great feedback you continuously provide, we really appreciate it!
Please check the list below, and let us know if you can confirm the fixes.

Edit: We have pushed out a hotfix for the connectivity related issues affecting Security Advisor.

As always, you can get the MB5 Beta installer from this thread: https://forums.malwarebytes.com/topic/292760-malwarebytes-5-beta-is-now-available/

New feature:

• Added Scan New Downloads Notification and Setting under Settings->Notifications->”Get reminded to run a scan when new files or programs are downloaded”

Bug fixes:

• Fixed an occasional crash caused by removing items from Allow List

• Fixed several related crashes, caused by removing Scan Reports

• Fixed a bug where the Scan Scheduler TimePicker would not respect the time format set in Windows.

Edited July 25, 2023 by icolcear

[milsabords]

Security advisor says that I have no internet connexion.

[Phxflyer]

I was just about to post this also. I am connected to the internet but am getting the same message (in English). It just started about the time the last .63 update occured.

I rebooted and this did not fix the issue.

Edited July 20, 2023 by Phxflyer
added the reboot

[ChuckOp]

Yep.  We are seeing this now as well.  Our apologies.  We are investigating and will update here and likely have a new build available shortly.

[ChuckOp]

Our initial evaluation of this problem is that a backend service is not available or responding as expected.  The error message is not worded very well.  Obviously you have internet access, but getting information back from the Malwarebytes cloud service is failing.  

This is why we have beta programs, to find these issues and fix them, so thank you.  Pretty much everyone internally saw this within the last hour as well.

Again, our apologies.  But thank you for the prompt and clear reports!   Very grateful.

[brad03]

yay no more crashing of GUI😁

[icolcear]

@milsabords @Phxflyer what Windows version and build are you on?

[milsabords]

Windows 11 Pro 22H2, build 22621.1992.

[milsabords]

I do'nt know if it is related: I have a notification "Impossible to connect to Windows Firewall Control service". If I click, it opens WFC user's guide in a browser.

Other: with Nirsoft FileAccessErrorView, there are many records related to MBAM service. Sample attached.

 

FileAccessErrors.txt

[AntiVenom]

Have same problem as @milsabords and @Phxflyer and created topic

[Phxflyer]

4 hours ago, icolcear said:

@milsabords @Phxflyer what Windows version and build are you on?

I'm on Win11 Home version 22H2 Build 22621.1992

[SirPercy]

Have just updated and initially I had the same issue but I closed the app down, restarted it and the issue cleared.

[milsabords]

On 7/21/2023 at 11:22 PM, SirPercy said:

Have just updated and initially I had the same issue but I closed the app down, restarted it and the issue cleared.

Same experience here. However the err msg "No internet connexion" came back in the dashboard after some time..

Edited July 23, 2023 by milsabords

[icolcear]

Update: A temporary workaround for this issue, is turning off "Enable self-protection module" in General Settings, and restarting MB5. We will be working on a proper fix. Thank you all for your help on this.

[Phxflyer]

That worked for me. But is it better to just have a notification that is not true rather than turning off the self-protection module (whatever that is used for)?

[DJDANY]

4 hours ago, icolcear said:

Update: A temporary workaround for this issue, is turning off "Enable self-protection module" in General Settings, and restarting MB5. We will be working on a proper fix. Thank you all for your help on this.

yes this fix, but i whait new update

[milsabords]

Auto protect off, restart, auto protect back on, no error msg.

[cchilderhose]

Does the hotfix for the connectivity issue require a reboot of the PC?  The update installed but the status is still the same?

 

UPDATE - Seems quitting MB a second time then launching it fixed the issue.  All good now.  😁

Edited July 26, 2023 by cchilderhose

[John A]

Just installed Beta 5.0.10.63 on W10, tested under normal use. All good.

Uninstalled 5 and reinstalled 4.5, no issues.

Good to see the date displays correctly for region.

One question - I have a Lifetime license, there is no way of entering that on the Beta, I assume that the release version will have that activation option?

[icolcear]

@John A Can you try following the flow described here? And then activating MB5 with email/password?

https://support.malwarebytes.com/hc/en-us/articles/360038516954-Add-a-license-key-to-My-Account

[John A]

In my test of MB5, I did successfully activate it using email/password. 

I just checked my account - my lifetime licenses are already registered there.

I need to understand how registration works with MB5.  If I activate with email/password, does it just pick any of my unused licences to activate?  (With MB4 and earlier, I could nominate which license to use in activation).

 

[brad03]

no database update as of 8:19am is it normal for the product to fall behind 4-5 hours with no updates?

[cchilderhose]

11 minutes ago, brad03 said:

no database update as of 8:19am is it normal for the product to fall behind 4-5 hours with no updates?

I think there is an update bug now after the update to fix the internet connection message.

[brad03]

1 hour ago, cchilderhose said:

I think there is an update bug now after the update to fix the internet connection message.

Update just came through but has been a persistent issue with 5,0 beta databases being delayed. Not sure why. 

[cchilderhose]

I checked this morning, and database updates are not running every hour as they should.  The last update was yesterday, and I had to run it manually.