Phxflyer

And you obviously don't understand what I've said multiple times. MB is taking care of this. Please read AdvancedSetup's post. I never said this needs to be on the home page. Someone wrote this information "does not help anyone". That's what I've disagreed with in my first post.

You state the obvious. I'm more concerned that my subscriptions remain malware free. Again, I don't know what I'll see if one of the other PC's is compromised, blocked a malware, etc. Will it show that PC blocked the malware, got infected, protection got turned off?? Until that happens, I want to see their status. And there is no need to respond. MB seems to be handling this matter with an update.

They may be computer illiterate (can't fix, modify, manually update, etc) but they both know what a scam is and how to avoid them. Neither is foolish enough to allow someone log into their PC or even talk to someone on the phone about their PC's or respond to an email. I don't care what they see, I want to be able to see if THEY have a problem. And all a "supposed scammer" would see is the names of 3 PC's. No way to connect to them or know anything about them. This all may be moot as it appears MB will be making some changes.

I beg to disagree. I have a 3 copy subscription. One on my PC. One on my wife's PC and one on my brother-in-law's PC in another city. It helps me keep track of 2 people who are completely computer illiterate so if I see some issue (pertaining to MB) that arises on either of their PC's, I would know to take some action or let them know they have to. What I don't know at this point since all show "no issues" is what will show up if there is an issue. As to whether it should be a removable option is another matter which Malwarebytes will have to address.

I'm using the dark mode and everything looks ok. If there is a problem it may be with the light mode????

I misread your initial message. You're right. Not quite the same thing but something that should be addressed. 👍

I deleted this in error. I wanted to agree if a restart is needed to avoid losing any protection functions, then a notice to restart should be included with the update even if only the hourly ones. It was an hourly update that lost my Ransomware protection and a restart fixed it.

I restarted Ransomware protection and immediately restarted my PC. It's been an hour now and everything seems to have settled down. No messages and all protections are still active. Thanks @milsabords and @AdvancedSetup. I associated this with the update as it started almost immediately after it was installed. Anyway, this was a first for me and an easy fix. Thank again.

I got an automatic update at 906am today. A few minutes later I started getting popups on my computer (Win11 Home) from Malwarebytes that Real time protection is turned off. I checked and the Ransomware was turned off. I moved the slider to turn it on. A minute later I got the same pop up about the Protection being turned off and a red dot on the Malwarebytes icon in the tray. This is happening continuously. Ransomware protection has been turned off at least 8 time in the last 10 minutes after I keep reenabling it.

This was fixed. Thank you. You can close this thread.

Here's the logs... mbst-grab-results.zip

If I check my subscriptions at Malwarebytes.com, I can see the following 3 PC's that are in my subscription list. But if I look at the Dashboard when I open the app, I see : Is the app supposed to be able to connect to my subscriptions and not say "unknown"?

I had beta updates in settings turned on and I updated from .93 to .97 without doing anything else. Isn't that the way it's supposed to work?

Sorry guys, I was only joking. My reward was getting to try out this new version early on. I did appreciate the chance to do so.

I found it. It said those that started this beta with an invitation will get a free lifetime subscription for themselves and 2 other members of their family. Thanks guys. I really appreciate that generous gesture.

I briefly mentioned this is a previous thread but it may have been overlooked. What is the procedure for those of us that started the V5 beta by invitation when the current version expires on 31 December and do not have a permanent free license? I currently have a 3 subscription license for V4 that has one open seat (mine). The other 2 are being used by my wife and her brother who have stayed on V4. This subscription expires in May 2024. I would like to keep my version on V5 (I do not us the VPN) and am not sure how to go about this or if it is even possible. Do I cancel my current Beta subscription and renew the V4 seat or is there a better way to do this? While I am not asking for anything free, I know when this beta test started it was mentioned about possibly extending V5 for the invitees???? I don't really need this as I believe in paying for what I'm using but whatever way works best is okay with me. Just leave any instructions or links on how to proceed with this. Thanks, Phxflyer

Updates are ok with me also. I'm getting them regularly without having to hit "check for updates" Edition Windows 11 Home Version 23H2 OS build 22631.2715 Experience Windows Feature Experience Pack 1000.22677.1000.0

I'm getting the renew popups also. Just to clarify things. Do those of us that have been with the beta program by invitation since the beginning need to go back to V4 or will our subscriptions be extended? My subscription shows it expires on Dec 31. Personally, I don't use the VPN so what are my options by then? I currently am using 2 of 3 seats on a V4 subscription that expires in May 24.

Is this a function of MB? I've been using MB for years and have never gotten an advisory from it saying Chrome or any other browser needed an update. What have I been missing?

Finally started working at noon today for me. I'll post again if it stops.

Not for me as of Monday morning.

It hasn't started working for me yet. My PC has been inactive for hours and I've also tried to do a manual update multiple times. No luck.

MB doesn't show in my taskbar startup programs either, but it does start (I see the tray icon appear) when Windows is loading. My settings also differ from yours in that I don't have self-protection module early start enabled and I don't have MB registered in the Windows Security Center.

That's not exactly what I'm showing: Should I be concerned I'm not getting the .72 showing or the version 1034? Disregard this post. I went back to try another manual update and it said an update was already running. When I checked a few minutes later, I got the .72 and .1034 version showing. Everything seems to be okay now.

Ok. What am I missing here. I've been a Beta tester from the beginning but am still on 5.0.12.68. I have the beta upgrade turned on. I tried a manual update and it started but stopped. I got the "check trusted advisor" notification. Everything froze and I did a PC restart. Now it's just sitting on the .68 version. BETA has disappeared from the home page but I don't seem to be getting the .72 version???