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  1. Cool ! I reinstalled MBAM, switched protocols several times in HSS, no problem. Thanks again !
  2. Thank you for your help ! The VPN issue is solved. I appreciate that you worked on it, although it was probably not caused by MBAM. Fixlog.txt
  3. Should I reinstall Malwarebytes before running the support tool ?
  4. After extracting the logs with the support tools I removed MBAM, rebooted, installed v4.2, rebooted ... no change. I quit Glasswire ... no change.
  5. Thanks exile360, this did not solve the problem. Btw, Web protection was already disabled when I did the upgrade.
  6. Hi, Right after upgrading to v4.2 and rebooting, my VPN stopped working, with error message "IP adapter address collision detected". The VPN software is Hot Spot Shield. It can be configured to use two protocole, Hydra and IPSec, there is also an Automatic setting. I found a workaround by selecting IPSec. I had several comms with the HSS support, none of their advices did solve the issue. Is it possible that the issue is caused by the new version of MBAM ? Logs attached. mbst-grab-results.zip
  7. Hi, I remember that MBAM could not update when Temporary files folders were relocated to an ImDisk RAM disk. Has this compatibility issue been resolved ?
  8. The fact that some web sites, such as this forum, have a search field on their pages, does not imply that they add a search engine to the browser.😀
  9. I'm installing a cumulative update KB4565503. Let's hope it will fix the isssues with Win10 2004.
  10. @AdvancedSetup My logs. Last time I clicked Search for Updates in the About tab, it showed Downloading ... then Installing ... twice. It did download a bunch of data but I'm still with 1.0.972. mbst-grab-results.zip
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