giapet #1 Posted January 27, 2018 This morning I was poking around on my laptop- only Chrome in the foreground, with MB premium running in the background, plus steam, and a few normal windows processes and junk. (I just reformatted last week.) Suddenly my computer started running very slow. I closed chrome first because it's more commonly my culprit, but the computer remained sluggish- it took a few minutes to launch Task Manager. I was surprised to see Malwarebytes service listed at 5,300-6,000mb, and I couldn't even open the program to see if it was scanning. I rebooted and launched ready manager and watched MB quickly work it's way up to the same 5gb range. I successfully ran a scan to see if something was going on- no results, though I noticed it had disabled my web protection. Computer is still running slow, MB is still running at about 5,600mb, and it doesn't seem to want to turn back on Web protection. It kind of just hangs on "Starting..." and eventually gives up. I'm new to the software, I used to use Avast. Any advice? Share this post Link to post Share on other sites
coldone #2 Posted January 27, 2018 Yeah holy stuff just noticed my computer slowing down with malwarebytes is eating up 10 gb of ram. Share this post Link to post Share on other sites
harrytasker #3 Posted January 27, 2018 (edited) Same here it was up to 10000, before i shut down the service. Then i restarted Malwarebytes and its at 8000Mb at the moment....and going up! Edited January 27, 2018 by harrytasker Share this post Link to post Share on other sites
rafalek21 #4 Posted January 27, 2018 Same thing for me, I had to uninstall MB. Share this post Link to post Share on other sites
Tjc222 #5 Posted January 27, 2018 COME ON MALWAREBYTES.... FIX YOUR PROGRAM... THIS IS INSANE. I CAN'T DO ANYTHING Share this post Link to post Share on other sites
giapet #6 Posted January 27, 2018 I tried running another scan and my computer crashed, even the BSOD was screwed up. I restarted again and shut down MB before it could really get going. Now everything seems to be running fine... Pretty disappointing, I just bought this last week when I did the reformat on a friend's recommendation :/ Share this post Link to post Share on other sites
Phobos_Anomaly #7 Posted January 27, 2018 Same here. Wtf Share this post Link to post Share on other sites
DeDaMrAz #8 Posted January 27, 2018 Same here... after ending this task it comes back and "eats" memory again.... Share this post Link to post Share on other sites
gatekeeper #9 Posted January 27, 2018 Same here on two PCs, must deinstall for now Share this post Link to post Share on other sites
EXoCiDe #10 Posted January 27, 2018 Same, as soon as Windows starts up the Service steadily eats up/gains 30 mb per second until it gets all the way up to 10 gb Share this post Link to post Share on other sites
Phobos_Anomaly #11 Posted January 27, 2018 I right-clicked the icon besides the clock and selected "quit mwb". This helped, but now I'm left with Windows Defender. Share this post Link to post Share on other sites
DeDaMrAz #12 Posted January 27, 2018 Web protection is turning off as well. Share this post Link to post Share on other sites
ouch #13 Posted January 27, 2018 was playing a game and it went slow as hell had to shut pc down when i booted it back up noticed same thing MB eating ram had to kill it at 10gb Share this post Link to post Share on other sites
Floo92 #14 Posted January 27, 2018 Same for me. I uninstalled Mb and reinstalled it. The problem is still there Web protection turning off and +13go memory usage.. Share this post Link to post Share on other sites
coldone #15 Posted January 27, 2018 (edited) Quitting the program didn't do anything for me but slowed it down for a moment and I can't stop the service I guess I'll have to uninstall. It doesn't stop either I suppose it will just continue again till I run out of memory. Yes and web protection is off as well after the restart. Edited January 27, 2018 by coldone Share this post Link to post Share on other sites
SleepyMaya #16 Posted January 27, 2018 Same here, it killed my computer and happened again after a reset. I closed it when it got into 21GB out of my 32GB memory. Share this post Link to post Share on other sites
giapet #17 Posted January 27, 2018 Anyone having trouble uninstalling? The uninstaller is hung up for me... Share this post Link to post Share on other sites
Frutson #18 Posted January 27, 2018 Same here, and MBAM can't stay dead if i kill it in task manager, had to uninstall. great job with the new update Share this post Link to post Share on other sites
danull #19 Posted January 27, 2018 I have this too, it is bad - I have to terminate the Malwarebytes service and leave it down. It eventually eats up all available memory and kills my performance if left alone. Share this post Link to post Share on other sites
Professor58 #20 Posted January 27, 2018 Same here, await the solution. Share this post Link to post Share on other sites
Tgraf66 #21 Posted January 27, 2018 Just jumping on the bandwagon here. Same problem as described above: Realtime Protection gets turned off and won't turn back on, then it starts eating memory until everything stops and I have to do a hard re-boot. Uninstalled the program and it's fine now, but I don't like paying for something I can't use. Share this post Link to post Share on other sites
saajuk #22 Posted January 27, 2018 same, reinstalled and cant contact the license server to upgrade Share this post Link to post Share on other sites
DapperAlex #23 Posted January 27, 2018 I wonder what the hell's going on? Share this post Link to post Share on other sites
ADadAtHome #24 Posted January 27, 2018 (edited) This is insane. Mine got up to 12GB usage before my system his 100% and started closing applications. Thanks Malwarebytes for losing me some photoshop work. What the hell is happening? Has MB gotten infected? I noticed as other said too that it would auto turn off my web protection. Is that to save memory and CPU usage or is something fishy going on with the guys who are supposed to keep things from going fishy? Not only am I pissed because i'm losing work time from a shitty version of what used to be a great product, but it makes me severely question the A) reliability/competence of MB and B) the trustworthiness of MB ****Also note, I was finally able to stop the service without uninstall by going into services.msc and changing the service to manual and then changing the failure behavior to 'Do Nothing' instead of restart so it wouldn't restart every time I killed it. And THEN stopping the service.**** Edited January 27, 2018 by ADadAtHome Share this post Link to post Share on other sites
SleepyMaya #25 Posted January 27, 2018 5 minutes ago, Frutson said: Same here, and MBAM can't stay dead if i kill it in task manager, had to uninstall. great job with the new update When I closed it from task manager it did come back on, but then I closed it from the program itself instead of task manager and it seem to stay closed for now. Share this post Link to post Share on other sites