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  1. I found just re-enabling the service, restarting the app and updating didn't work (RAM usage just kept climbing). But after the update completed then exiting the app and stopping the service before it ate all the RAM, setting the service to start automatically and starting the app worked. I didn't reboot. Still annoyed about the stuff I lost when it killed the computer though... ho hum... Also impressed by the rate they're locking topics here... never seen anything like it...
  2. If they all look like Summer Glau I'm cool... otherwise I have wine...
  3. Um... https://support.malwarebytes.com/community/consumer Log in to follow, share, and participate in this community. -> https://support.malwarebytes.com/login.jspa Welcome to Malwarebytes Support Our Malwarebytes Support site is open to all users. No login is required to browse and view the content. Employee Login Are you an employee? Click here to log in. Coming soon Customer login.
  4. You need to stop the service and set its startup type to "disabled". Start by quitting the system tray app. Then Right Mouse Button (RMB) "This PC", select manage, expand "services and applications", click services. Scroll down. RMB "Malwarebytes service" and select "stop" if it's running. Select "properties" and change the startup type to disabled.
  5. Same here, froze my computer and had to power cycle, screwing up several things, then watched it eating all the memory. Big fail on product testing! Unbelievable...
  6. Thanks for that... I really appreciate the effort. BTW I got...
  7. BTW annoyingly FRST64.EXE changes its permissions to make deleting it quite a bit of work (you can't take ownership for example). I assume that's intentional?
  8. Thanks. Oh and the logs do show some interesting stuff, like how I fiddled with the logons to add extra security and things like that. I'll keep reading but some are in binary...
  9. I was really looking to see if it was a known issue. Partly as I'm not posting quite that much information on a public forum without reading it all to make sure it isn't leaking anything that might impair my security. I'll have a read through the logs this evening (I did run them before writing the original post, but it's a lot of stuff).
  10. So my computer just threw a big wobbly as it ran out of RAM. After much waiting and flashing of screens I got to the point of being able to run the task manager to see where it all went, as I didn't think I was running anything problematic (at most one thing, but it has 32GB to play in). Turns out the Malwarebytes service had worked its way through over 5GB. My computer had been running for a few days, but all the same... Any ideas on how to stop this happening again? Windows 10 Pro x64 MWB Premium 3.12 After a reboot it's at 224MB (which isn't small but okay), although I am eating 15.2GB in total at present (intentionally)
  11. Okay, but it's meaningless without the post I was commenting on... although many thanks for the reply.
  12. Okay, this was in reply to something so I've no idea how it ended up here - would a mod please delete it. Was it moved out of the original thread for some reason?
  13. My post on this disappeared off somewhere else, if that was my fault here's what I wrote, if a mod moved it then please delete that version as it's pointless on its own: I get these as well, just after clicking show images on an e-mail, I think it's just an image hosting site. E-mail is from someone reputable and the source code looks like this: ... href="https://link.confused.com/r/UUUSSQQ/XBI1JS/P90AL/Y8MEYH2/QU97TW/XB/h?a=http://view.ed4.net/v/UUUSSQQ/DDZTIW/GL3I9RU/OQO21/&b=utm_medium=email%26utm_source=LondonMotorshow%26utm_campaign=9965198%26utm_content=LondonMotorShow" style="font-family: 'Open Sans', Arial, Helvetica, sans-serif; font-size: 13px; color: #333333; line-height: 16px;" target="_blank" ><u>View this email in web&nbsp;browser</u></a><br /><br /> ... <img src="http://img.ed4.net/confusedcom/images/Travel/D_LMS_Banner2.png" class="image_resize" alt="" width="640" style="display:block; border:none; outline:none; text-decoration:none;"/></a></td> ... I assume either a false positive or something else hosted on the site (presumably in an image).
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