[Version 4.0 - Updating Definitions]

@Sfrush

Interesting.  I have my auto update set for every 30 minutes.  I have been up and running for 3 hours today and component version 1.0.718 was never installed... I was still on 1.0.717.  I just did a manual check for updates and component version 1.0.718 was immediately downloaded and installed and I had to restart MB.

@exile360

Any explanation for this behavior?  Based on what you (and staff) have said, I would have thought the auto update would have downloaded and installed this update.

Bill

[Version 4.0 - Updating Definitions]

@exile360 and @Maurice Naggar

Thanks for the clarifications.  Now I think I finally have a handle on the different ways update checks are performed and what they actually check for.  I guess there really isn't much reason to ever use the manual check for update options unless there is a new program version out that I haven't been notified of yet.

Thanks,
Bill

[Version 4.0 - Updating Definitions]

OK, I need a further clarification.

Clicking on the button in the Settings will override the "metering" of new versions and get it right away, but the hourly check for updates will not?  Is that how it works?

Thanks,
Bill

[Version 4.0 - Updating Definitions]

@exile360

Does the hourly check look for program version, component version, and rules/definition version updates?

Thanks,
Bill

[Version 4.0 - Updating Definitions]

@exile360

A question on this.  Don't the component and rules updates also apply to real time protection?  If so, we might want to keep them current for the real time protection as well.

Bill

[Version 4.0 - Updating Definitions]

@LiquidTension

As you can see from this post, this contradicts what it says in the user guide and what AdvancedSetup said above.  

I think the user guide really needs to be updated to reflect what updates are actually checked for and updated by each of these these options.  

Also, why are there two checks for updates on two different tabs if they do the same thing?  Doesn't there only need to be one.  I think it is confusing the way it is.

Bill

[Update Package Version]

I thought the same thing.  I think this is very confusing.  I think both types of updates should be located on the same tab in the settings or on the main window and more clearly labeled as to what they actually do.

Blil

[Should I upgrade to MB4? Or stay with MB3?]

I was a beta tester and I think it is just fine.  I like the new UI and they've added some better protection.  

[Update Package Version]

My understanding is that if you go into settings and go to the About tab the link to check for Update Package Versions is there.

Here is a link to the entry in the user guide:  https://support.malwarebytes.com/docs/DOC-3567

Bill

[Version 4.0 - Updating Definitions]

I don't disagree that it hasn't changed in a long time, but I think it  has been confusing for a long time.

On the general tab I think it would be more clear if it said "check for program version or component updates".  The help clarifies that it is only program version or component updates as you say, but for newbies it would be more clear if it was spelled out on the button or next to the button.  They might assume rules/definition updates were also checked.

For the link on the About page it says "Click this button to have Malwarebytes check our servers for the latest version of the program, and download any available update. "

To me the version number is 3.8.3 or 4.0.3 or whatever. Especially since the link is right under the Malwarebytes version heading.  You are saying it only checks for rules/definition updates.

I think it would be more clear if it said something along the lines of "Check for Update Package version updates".  Although that is also confusing to me.  I think it would be even more clear if it said something like "Check for Rules/Definition updates".  

Just sayin'  😄

Bill

 

[Smooth install of version 4]

I installed version 4.0.4 over the version 4.0.3 beta and all went very smoothly.  No problems.  I noted several small UI issues had been fixed (commented on the corresponding posts in the beta forum).  

Thanks to all the hard work the developers and support folk did on this release as well as to all the experts on the forums that helped work us through the new version while it was in beta.

Thanks to all!
Bill

[Version 4.0 - Updating Definitions]

4 hours ago, H4V0C said:

Hi there! With Malwarebytes 4 open, you can click on the Settings icon, then navigate to the About tab. There you'll find a Check for updates button that will check for all available updates. If you don't have Malwarebytes 4 open, you can right-click on the "M" logo in your system tray, then select Check for Updates from the slide-out menu.

I'm a bit confused.  In the help it says this about the button on the General settings tab:
 

Quote

 

Application updates

Malwarebytes periodically releases program updates for components or the full program. This setting offers two toggle switches for the program to automatically download and install component updates, and if you want to receive notifications when full version updates are available. Click Check for updates to check for available program updates or upgrades.

 

and this about the link on the About tab:

Quote

Under your Malwarebytes version number is a blue Check for updates button. Click this button to have Malwarebytes check our servers for the latest version of the program, and download any available update. At the bottom of the About screen are links to the Third party notifications and the End User License Agreement (EULA). Click these links to open either document in your web browser to learn more.

This makes it sound like the link on the About tab only checks for Version updates and the button on the General tab checks for all available updates (Version, Component, and Definition).  Is that the case?

If not, what does each button do?  What is the difference between the two?

I think the Help needs to make it more clear exactly what types of updates are checked for by each.

Thanks,
Bill

[confused about scans with V4 UI]

Oh well.  That's too bad.  I guess that's "progress".

Thanks,
Bill

[confused about scans with V4 UI]

@AdvancedSetup

Thanks for the link.  I see that it is also accessible via Help in the program.  I feel a little silly for not having looked there.   

I do have a comment about the Help.  I really don't think that the only help for a program should be online, especially a program like Malwarebytes.  What if I need help because I think I am infected and I don't want to connect to my WiFi because I want to make sure I've cleaned up that infection first?  I think the help should really be available even if I don't currently have an internet connection.  Is there any intention of having the help be in the program rather than only online at some point?

Thanks,
Bill

[confused about scans with V4 UI]

With the new version 4 UI, I'm a bit confused in regards to what scans are done in different places.

On the main window in the Scanner section there is a Scan button.  Does this do a quick scan or a threat scan?  I assume it is a threat scan, is that correct?

If I click on the Scanner section, a new window pops us called Scanner.  On this window there is a Scan button.  Does it do a quick scan or a threat scan?  I assume it is a threat scan, is that correct?

If I click on Advanced Scanners, then I see a quick scan and a custom scan.  This is why I assumed the Scan buttons were for a threat scan.  

Maybe the buttons should say Threat Scan rather than just Scan?  

Wouldn't it just be cleaner to have the quick scan and custom scan on the Scanner window rather than being buried another layer deep?

On a related note, I see folks in the forum occasionally refer to a Hyper scan.  Is this the same as the Quick scan?

Thanks,
Bill

 

[Beta 4.0.2.44]

For me this issue is fixed in 4.0.4.

Thanks
Bill

[minor scan reports UI issue]

For me this issue is fixed in 4.0.4.

Thanks
Bill

[Smooth update to 4.03]

Same for me.  No problems.  Windows 10 Pro 1903 on a 64 bit machine. No restart required.

[Beta 4.0.2.44]

@LiquidTension

OK, thanks.

Bill

[minor scan reports UI issue]

@LiquidTension

OK... thanks.

Bill

[Beta 4.0.3]

OK, thanks.

Bill

[Beta 4.0.2.44]

On 10/1/2019 at 8:57 PM, BillH99999 said:

@nikhils

Oh, I see that isn't even correct.  If I disable automatic updates on the general tab it also causes the database updates to be disabled.  That shouldn't happen.  I want database updates to be automatic even if I disable version updates!

There really should be three options I guess and all together on the same tab.

Automatically download and install version updates.
Automatically download and install component updates.
Automatically download and install threat intelligence (database) updates.

Bill

This problem is still occurring in 4.0.3.

Bill

[minor scan reports UI issue]

The problem still occurs in 4.0.3.

Bill

[Beta 4.0.3]

@nikhils

How about the "enhanced UI"?  As far as I can see nothing has changed from 4.0.2.

In fact, I can see nothing different in this version at all.  Were all the changes "under the covers"?

Bill

[Beta 4.0.3]

I just got the notification that a new version was available so I installed it over 4.0.2 and it seems to have worked fine.  The program now reports it is 4.0.3.  In the notes it says two of the changes are an enhanced UI and the addition of user access control.  The thing is, I don't see any difference in the UI at all and I can't find any user access control settings.

Bill