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BillH99999

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Posts posted by BillH99999

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    @exile360

    Thanks for your help with my problem.  It did allow me to do the copy although I still didn't get my settings carried over.  

    I don't know why I wouldn't have access.  That is strange.  I haven't changed anything so all is as it was when I installed Win10.

    What you say is what all the staff keep saying.  I buy it to a point, but I have other programs that don't have any problem wlth uninstall / install still being able to use the same settings.  I think it must have more to do with how MB saves their settings.  MB could have a way to export and import settings that they keep up to date from version to version.  I don't expect that they change all that many settings between versions.  Oh well... MB is still a great program.

    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    @throkr

    I decided to just forget copying over the old stuff.  I went in and manually reset all the settings and rescheduled my scans.  I only wish MB had a built in way to import the settings and whitelist and scan results from a previous install to a new install.  I know Norton Security works just fine.  Why does MB feel the need to wipe out all the settings when you do an install?  Oh well.  Small price to pay I guess for such a good program.  It's just that it could be just a little better!

    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted · Edited by BillH99999

    Very weird.  I did the same right up to the point of copying the previously saved content into the new ones.  That is when I get the error.  I am signed in as an administrator, but that didn't help.

    I tried exile360's suggestion of using safe mode.  I was able to copy the contents in safe mode without getting the error.  However when I started MB none of my settings were there.

    Oh well... I'll just start from scratch.  There REALLY needs to be an easier way to copy settings and scan results from one installation to another.  This has been asked for by customers for several years but it just falls on deaf ears.

    Bill

    Edit:  Interestingly, it did not remember any of my settings but it did remember my whitelist.  

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted · Edited by BillH99999

    That didn't help.  Originally I had completely exited Malwarebytes before trying the copy.  This time I turned off self-protection and tried it.  No luck.  I then also exited Malwarebytes and tried it.  No luck.  This is the error I'm getting.

    image.png.3f44cb2ce2610bf9140f46c201e2b119.png

    I tried copying the entire folder and also copying the files in the folder.  No luck.

    Thanks
    Bill

     

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted · Edited by BillH99999

    @throkr

    For the same reason I thought I should do a clean install as well.  I copied the config folder, clean installed the beta, but when I went to copy back the config folder it said I had to have administrator authority.  I am logged on with an administrator account.  Do you know how I should do the copy back to the progdata folder?  I had exited Malwarebytes before trying to do the copy back.

    Thanks,
    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted · Edited by BillH99999

    Oh, I see that isn't even correct.  If I disable automatic updates on the general tab it also causes the database updates to be disabled.  That shouldn't happen.  I want database updates to be automatic even if I disable version updates!

    There really should be three options I guess and all together on the same tab.

    Automatically download and install version updates.
    Automatically download and install component updates.
    Automatically download and install threat intelligence (database) updates.

    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    @nikhils

    Ah... I was looking at the general tab.  I din't think to look on the security tab.  

    How about the rest of my post.  So the option on the General tab for automatic updates only controls component and version updates?  If the option is disabled then these updates are not automatically downloaded and installed?  But database updates are installed as long as I don't have it disabled on the security tab?

    I think it is a bit confusing for the options to be separated as they are.  On the general tab the "check for updates" button will update all three types of updates and the "automatically check for updates" option controls only component and version updates.  On the security tab the "automatically check for threat intelligence updates" option controls database updates.  I think it would be more clear to have these all together on either the general or security tab. 

    As I mentioned, I also think it would be desirable to have the "automatically check for updates" option split into two options, one for component updates and one for version updates.  I know I would want auto updates of components, but not versions.

    Thanks
    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted · Edited by BillH99999

    @nikhils

    Actually, now I am more confused.  In the settings I only see the option as shown below.image.png.e7686984b4258b62c958616ae77f74a0.png

    I don't see an option option called "automatically check for threat intelligence update".

    So, are you saying if I disable "automatically download and install updates" then it will automatically download and install component and version updates but not database updates?  If that is the case it seems counter intuitive to me. I would have thought just the opposite would be true.  I would have thought that regardless of the setting you would always check for database updates and download and install them.  I would think disabling this setting would only prevent automatic updates of component and version updates.  I think it would be better if there were two settings, one for component updates and one for version updates.

    Thanks
    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    11 hours ago, nikhils said:

    In settings when you now click on check for updates it will check for Database updates + Component Updates (CU) + Product version updates in a single check.

    @nikhils

    I have a related question.  In settings there is an option to automatically download and install updates.  If I turn that off, will I still get database updates automatically?  How about component updates?  In other words does this just prevent automatic version updates?

    Thanks,
    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    OK.  Everything looks good so far.  Help > About shows the right version and component update and all protections are on.  I see the sort is fixed for the scan reports.

    I'll let you know if I see anything unusual.

    Thanks, 

    Bill

    Beta 4.0.2.44

    in Malwarebytes 4.x Beta

    Posted

    In the forum post for downloading the latest beta it says "We still do not support upgrading from previous 4.x versions."  I just downloaded and installed 4.0.2 over 4.0.1.  It appears to have worked.  What exactly is not supported if I upgrade this way?

    Thanks,
    Bill

    Is This New?

    in Malwarebytes 4.x Beta

    Posted

    I also saw this yesterday morning.  I am using a premium lifetime license.  It appeared for a few minutes.  I closed and opened the UI and it still appeared.  I checked again maybe an hour later and all was back to normal.  I don't remember anything else about the UI looking different from normal.

    False Positive?

    in Chrome

    Posted · Edited by BillH99999

    This one is a bit weird. 

    I go to www.bulkrenameutility.co.uk and I'm not blocked. 

    I click on Free Download and it takes me to https://www.bulkrenameutility.co.uk/Download.php and I am not blocked.  

    I click on Install Bulk Rename Utility and it says I am blocked.  The URL it gives as being blocked is www.bulkrenameutility.co.uk which is the one that wasn't blocked the first two times.

    Kind of confusing.  Why is the last one being blocked?

    Thanks
    Bill

    False Positive?

    in Chrome

    Posted

    2 minutes ago, gonzo said:

    If you hit a page blocked by Browser Guard, you would get our block page which contains a link that says "I want to continue to this site anyway" (right next to the GO BACK button).  Clicking that allows you to follow that link ONCE. 

    That is what confused me.  I clicked on it and it didn't allow me to follow the link once.  It just blocked me again.

    False Positive?

    in Chrome

    Posted

    I'm confused.  So I'm not supposed to see that option to continue to the blocked page?  So who should see that option?  If I want to ignore the block and go to the page, how do I do that if I shouldn't see this option?

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