BillH99999
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Posts posted by BillH99999
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I am using MB 4.0.4 1.0.785.
I have turned on the user access option. Under Settings I have selected all 4 options, General, Notifications, Security, and Account.
When I start MB and click on the Settings cog wheel it doesn't prompt me to enter the password. Why not?
Also, it opens the settings on the Account Details tab. There I can click on the Deactivate link and deactivate MB without being prompted for the password. Why not?
I would have expected to have to enter the password in both cases. In fact I would have thought I'd have to enter the password even before seeing the account details.
What am I missing?
Bill
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10 hours ago, Porthos said:
A custom scan is not needed ... It is essentially a waste of time.
So wasting time scanning the full drive is not needed like was stated before. Drives are full of the above types of files and scanning them during a custom scan has no benefit.
So why does MB even offer the custom scan option if it is a waste of time and not needed?
Bill
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I don't know what that site is, but there are two hits for it on virustotal.com.
Bill
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just an FYI.
Works fine for me.
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I'm not sure I would want to do that. I think I want to stick with all the functionality enabled. I am OK with sticking with 1.0.781 until a fix comes out for this problem. I kind of feel like I shouldn't have to disable part of the functionality in a product just to workaround a bug in the product. I'll have to keep thinking on this.
Thanks
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35 minutes ago, ITC23 said:
Thanks for the clarification. This same issue also seems to prevent proper syncing with iTunes and iOS devices for syncing/backups, just to add that to the list of what I have noticed to be impacted.
Another reason to maybe wait to release the beta until this bug is fixed.
Bill
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To be honest this makes me a bit disappointed in Malwarebytes. You release a beta that causes problems for people. They report the problem. You acknowledge the problem exists. Then you say it is unlikely that the fix will be added to the beta before it is released.
This is admitting that you will release a flawed product for general use and then people will have to work around the problem.
I was in IT for over 30 years and was in charge of a lot of projects and we would have never released a program with a known bug like this.
Bill
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I never had this problem with 1.0.770. So it must be something that was added to the beta. Is that correct?
When you say it will be "awhile", how long do you think it might be? Days, weeks, months?
Will the fix you are talking about be added to the beta before it is generally released? If not you might break a lot of people's systems.
Otherwise I guess I'll have to go back to 1.0.770 and not do any updates until the fix is added to MB.
Thanks,
Bill -
OK... I spoke too soon.
The problem is more widespread than I thought. I closed Google Chrome and re-opened it and had the same problem. So it is not just on the install of the Roboform extension so I wonder if the title of this thread should be changed to something like "Ransomware protection interferes with loading of Roboform extension".
When closing and re-opening Chrome, the Roboform extension fails to load successfully which results in getting the wrong interface. To correct the problem I had to turn off Ransomware protection, disable the Roboform extension, re-enable the Roboform extension and then it loaded successfully. At his point I could turn Ransomware protection back on and all worked fine until the next time Google Chrome was closed and re-opened. This problem of course also happens anytime I reboot the system and Chrome starts up.
Interestingly, the same problem does not occur with the Roboform extension for Firefox.
According to Roboform support, the interface I get when the problem happens is a limited interface with only partial functionality. After correcting the problem I get the real full functioning interface.
For me this is a show stopper. I use Roboform many times during the day. I never had this problem with MB 1.0.770.
Thanks,
Bill -
When I disabled ransomware protection, the Roboform extension installed correctly. I then enabled ransomware protection again and the extension continued to work correctly.
Bill
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With Ransomware protection turned on, the RoboForm Password Manager extension does not properly install in Google Chrome. It appears to install correctly, but it isn't working correctly. It shows the wrong interface and produces some error messages. No detection is logged by Malwarebytes.
When Ransomware protection is turned off, the extension installs correctly and shows the correct interface and no errors are produced. The RoboFrom Password Manager version 8.6.2.2 is found in the Chrome Store.
I am now on the Malwarebytes beta, 1.0.782, don't know if this works correctly in the released version (although I have never had any problems in the past).
Bill
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I totally agree. Nice to have a company that actually has beta testing, listens to feedback, and reads the forums. A rare thing these days.
Thanks!
Bill -
Thanks much for this info. Would be nice if this kind of info was given when the update is first announced so we know what to test. For the three issues I mentioned, they were not included in the fixes so there was no need to test them. More info is always better than less so we are not in the dark.
Thanks,
Bill
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Interesting. They sure hid it didn't they. Would have been a lot easier if they had just allowed adding a user name column.
Not that it matters at this point, but for me mbamtray.exe is under my user name and MBAMService.exe is under SYSTEM.
Also, just to note... I just updated to 1.0.782 and the tray icon didn't disappear!
Bill
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Since I haven't heard back from anyone, I'll just post the bugs I had reported or had contributed to and say that none of them have been fixed in the beta if they were supposed to have been.
Thanks,
Bill -
I moved these items from my other posting for visibility.
In the announcement posting it says there are UI changes. What are these? I can find nothing that is different.
In the announcment posting it says some miscellaneous UI defects were fixed? Which ones? I have reported several bugs which don't appear to have been fixed. Not knowing what was supposedly fixed makes it hard to know if there is still a problem or if they just weren't fixed yet.
Thanks,
Bill
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9 hours ago, Porthos said:
I know how you feel. My whole system is in dark mode.
I think I may try even a darker color for the taskbar and see if that helps. Your example of a black or almost black background shows the MB icon pretty well.
Thanks!
Bill
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9 hours ago, exile360 said:
You might have to configure Task Manager to show the user field in its view settings (I'm running 7 not 10 so I'm not positive on how it looks) but there should be an option under the Processes tab to display a column showing which user account each process is running under. If it had been running under the SYSTEM account (the built in account Windows uses for services and other privileged/above admin level applications) that could have explained the issue but obviously it's working now so that must not have been the case. It was probably just a hiccup after the upgrade to the new beta that sorted itself out after a few reboots.
As for the icon color, I'm pretty sure they wanted this dark/vivid blue all along but chose to use a lighter/softer blue in the past due to its similarity to the color used by default for the home edition of Windows XP (the default Luna theme), but with XP support now dropped since 2.x they decided to move forward with updating to the new darker/more vivid blue. I like it personally, but of course I don't use a blue theme either (usually clear glass or purple for me
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I took a look and I don't think there is a way in Win 10 to add a user id column, or at least I sure can't find it. To add addional columns you right click on the headings and a drop down appears with the columns that can be added. User id is not one of them. As you say, that doesn't appear to have been the problem anyway.
Thanks for your help!
Bill
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My account is the only one on the computer. There is no user name field in my task manager... maybe because there is only one user account?
Yes it is very hard to see. I have quite a few icons in my taskbar and in the tray and the only one that is really hard to see is MB. I've tried other background colors, but for my eyes this works best.
Thanks,
Bill -
This time I looked in the hidden tray icons and saw that indeed MB was there although I could barely see it.
I went into the taskbar settings and selected to make the icon appear in the taskbar and it does now show. I am pretty certain that it wasn't here before because there were only 9 icons hidden so it made the hidden icon window a perfect square and there was no place for MB to be in the square.
In any case, it is now showing in the tray. Not really sure what happened. I have self protect turned on at this point.
Now I just need help on my other two items in my original post.
Thanks!
Bill
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No difference. Still no icon in the tray.
Bill
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7 minutes ago, tetonbob said:
Hi guys. This was a False Positive detection which will be fixed. It will take a little while for the new database to be published and propagate to your system.
As Porthos says though, many Nirsoft utilities can be detected, though typically as riskware. This was caught by our machine learning technology.
Thanks!
Bill
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8 minutes ago, Porthos said:
You see the checkmarks from your screenshot below... If auto quarantine was off those boxes would be clear. I did the same scan on my computer after I downloaded the same file and did a threat scan my results looked the same.
OK, so I now do I have it right?
When the auto quarantine setting is turned on:
For manual scans it will pre-check items for quarantine rather than for deletion (since there is no option for deletion on that screen). Nothing is actually automatically quarantined.
For real-time detections items will be automatically quarantined.
For shceduled scans the setting does not apply. Auto quarantine is only done if the scheduled scan settings say to auto quarantine.
Thanks,
Bill -
No, that isn't the problem. It is very hard to see on my task bar and in the tray, but I can see it if I really look closely. Now it is actually completely gone. I was looking at it because of the red mark on it when it actually disappeared.☹️
Bill
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New Malwarebytes is 'orrible! Or am I making an error?
in Malwarebytes for Windows Support Forum
Posted
OK... guess that makes sense although it seems like a lot of work for MB to maintain a function that is not needed. Seems a bit odd that they would do that just for PR.
Bill