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Decrypterfixer

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Everything posted by Decrypterfixer

  1. Thanks for the Feedback! By the way you can resize the columns to see path names easier, its alittle hard at the moment but you can! Could you please reboot the machine and upload any EXE's in the quarantine? thanks!
  2. Thanks for the feedback Cyber, and we are glad to have you in the Malwarebytes Family
  3. Thanks GS, we will be fixing this ASAP.
  4. Hello Edgardo, Because of the grey area of this product (Many people consider it a PUP), we suggest you add this application to your local exclusion list. Simply add the EXE that MBARW finds to the exclusion list to stop the False Positives.
  5. Thanks for feedback Demon. Please reboot the machine, turn off protection, restore the files, zip them up and upload them here, and turn on protection. We will get these FPs fixed. Thanks!
  6. Could you please upload the MBARW folder and the chrome exe? thanks
  7. I have submitted the file and the FP should be fixed soon. Could you please verify the above steps to restore didnt work for you?
  8. Sorry this happened to you, and we will be investigating this very quickly. Please remember that this is a BETA, and it should not be ran in a production enviroment like your real machine. This is the first error that has been reported to have caused a PC crash, so be patient with us as we sort this out Thanks!
  9. Thanks for the help As stated above you should try to disable any security software just while trying to activate after this you can enable them again. If this doesnt work attempt to reboot into safe mode with networking
  10. hello, Can you please verify if the BETA 2 update his stopped this False Positive. Thanks!
  11. We do not delete files in ARW, only quarantine.Could you reboot and check again if the EXE is in the list? If not could you check to see if the EXE is in its original place? Finally, Can you please verify if the BETA 2 update his stopped this False Positive. Thanks!
  12. When we verify with the users, i will later go through the old threads and mark them solved thanks for feedback!
  13. Can you please verify if the BETA 2 update his stopped this False Positive. Thanks!
  14. Zohan, Can you please verify if the BETA 2 update his stopped this False Positive. Thanks!
  15. Yes, we were waiting to release. But anyone who bought CM will get transferred to MBARW so no worries
  16. Please click "More Reply Options" and there will be a option to attach files
  17. There is a bug where the protection starts disabled, but if you clicked enable all should be fine. Did the installer finish successfully?
  18. Mad, Please verify you have tried these steps: If you are having issues Restoring files please try the following: - Reboot the machine - If MBARW starts running, please exit it from the tray icon - Start MBARW as ADMINISTRATOR - Disable protection in MBARW - Attempt to restore file - If this does not work, please check to see if the file its trying to restore doesn't already exist somehow If you have experienced this issue at all, even if the above fixed, it would be great to get logs to see why this happened. To upload logs please go to "%ProgramData%/Malwarebytes/" and zip up that whole folder with all sub folders in it. Thank you! The false positive from the OP should now be fixed.
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