mountaintree16

You're very welcome!

Sounds like you want them then? They're fun, especially this first one. www.htmlgoodies.com www.webmonkey.com Enjoy!

Those sound good To be honest I haven't done it in a while, but in school I used Dreamweaver. I also took an HTML class and we built our own websites It was really fun. I can give you a couple of links we used if you think that those might be helpful for you.

I just read your reply - very late or perhaps, very early here, so I need to go now, but, I will reply to you tomorrow Just wanted to let you know that I will be back for sure Just can't reply right now.

Hello David, and welcome to the forums here at Malwarebytes.org Sounds like you have a tough little bugger I hope you have your UAC turned on on your Vista Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. Thank you

Apologies for my lateness, welcome!

Hi DOB Oh, okay. I had been under the impression that you were still experiencing weekly detections of Trojans in your Malwarebytes scans. I apologize for the misunderstanding. If this is not still the case, that's good Probably a very silly question, but are you making sure to update Malwarebytes prior to your scans? As for quarantine, the reason items are kept in quarantine (and most if not all AV programs have this feature as well, or at least something similar that serves the same purpose) just in case of the rare event of a False Positive so that you can restore something if you do get a false positive. Generally speaking, if after removal your computer as been working fine with no errors and/or programs working fine, its fine to delete the items from quarantine after a week or two. The only way for an item in quarantine to get restored is if you (or someone else who uses your computer) restores them - they cannot be accidentally restored, unless you or someone else using your computer accidentally restores them. As for the quotes, just follow what noknojon said - copy paste and place

woohoo! This is great news

wowww

DOB, You're very welcome The reason why I think that you should visit the Malware Removal Forum is because you said you were finding malware about once a week or so in your scans. You MAY have malware on your system that is causing re-occurring infections. This could mean that you have some hiding Malware, yes. I don't think that Malware can find your computer specifically/from online UNLESS you have a data-stealing trojan and.or a backdoor Trojan and/or rootkit (which hopefully you don't). This is why I want you to go and get your system checked in the Malware Removal forum, just in case Best to be safe than sorry. Malwarebytes Pro will definitely help your computer out, but if you have something already hiding, it needs to be found & cleaned out. If you really want to wait a few weeks to see how things go, then wait if you must, but I highly recommend getting your system checked out.

The Dell we have now had this weird issue for a long time for a year or so, starting when it was new. but I don't think it has it anymore, and hasn't in a long time. When things would freeze, TaskManager couldn't kill them, and the whole computer wouldn't be usable (nothing could be clicked, start menu didn't work right, etc...) so the computer had to be shut off via the button on the tower, then turned on again.

DOB, You are very welcome 1) As for clearing System Restore, DO NOT do that yet, please. Leave it alone for now. I'll tell you why in part #3 2) Malware can't copy or write itself to a CD. However, if you burn ALREADY infected files to it, yes, a CD could be infected, and you could get infected if you access those infected files from the CD. So be careful when copying files to a CD, try to make sure that you aren't copying any infected files 3) These two items here (especially the second one) (very unfortunate by the way, that's awful. I hope none of your contacts got infected too )and tell me that you are currently infected. I cannot help you any further until you're clean. Once you are clean, we can pick up where we left off and I can advise you about updating your programs and such, if your helper doesn't do so (which they more often than not do). As for why I told you not to clear System Restore, just in case your helper needs you to use a restore point at any point, any is better than none. So please only clear it if and when your helper tells you to. Now please read the following so that you can get your system cleaned, and again, I am happy to have been able to help you and thank you for purchasing Malwarebytes Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Also, provide any other details as well as your log(s), such as the background information you gave me (your first attack, and then your fake AV attack about 5 weeks ago)... Thank you

DOB, Unfortunately I don't have the time to reply to everything you've replied to me with right now, but I just wanted to let you know that I did read it and will get back to you in about two hours.

DOB, Oh. What do you mean by not getting all the malware on a quick scan. Were you getting _systemvolumeinformation results or something similar in the full scan results, but that's it? If so, that is in your system restore and that malware CANNOT harm you UNLESS you use an infected restore point. I think that this would be the correct thing to do, just to clear things out, but, I am going to double check with someone and get back to you - just want to make sure that I am giving you correct information. I have done this though on two computers that I have worked on for family and friends to clear out the system restore. Have you already cleared out your system restore or are you just asking about doing so? As for your E:/ drive, I think Malwarebytes will probably pick up anything plugged in, flash drive, CD rom, etc. I'll test this myself later on when I am at my computer. I don't have a printer though really, so I can't test that. It seems as though you are getting attacked a lot, is this correct?... do you have an anti-virus program installed as well as Malwarebytes? If not, you need one, and if you need some recommendations, I'd be more than happy to give you some and also some links to great free and paid Anti-Virus programs. Also, do you keep programs and plugins such as Adobe Reader, Flash, etc.. up to date? If you are not or are not sure what versions are current, I can certainly walk you through that and help you get get the updates you need, if any. Outdated programs and plugin's are a common source of malware infection as well. Malwarebytes does block attack attempts, yes, but if you do get attacked and Malwarebytes blocks it (you'll need to hit quarantine when the protection module comes up asking you what you want to do), you should do a quick scan afterwards just to make sure it stopped everything. As for your payment question, good question! When you purchase a license for a home-use computer, it is for a LIFETIME license, it is NOT a yearly subscription. If you get a new computer down the road and don't want to use your license on the old computer, you can transfer the license, and I can give you directions for that as well if you'd like. If you want it on both computers, you'll need to purchase another license. So in short, you're good to go, you do not have a subscription to Malwarebytes, it is a LIFETIME license

This is awesome!

Yes, I back up what YoKenny1 said; you really only need a quick scan, the full scan is unnecessary the vast majority of the time. As for scanning when you have the realtime protection, it is a good idea to run a quick scan once a week, just in case. I run a nightly quick scan. Only reason I do it nightly is because it takes under 10 minutes, so I figure why not? If you do want to do a full scan, do it once a month. I do a full scan every few months, if that. I really only use the quick scan. Hmmm. Did you do the little test I suggested to see what pops up as E:/ drive when the printer is plugged in, or anything else for that matter?

Ugh, I'm sorry, that's terrible Wow.

@ Firefox You're welcome @ RickyVonComputon I'm sorry I couldn't be of more help. Firefox will take care of you

Oh wow somehow I totally missed that, good catch Firefox! Yes, you need IE in order to update Malwarebytes, I bet this might be why you're having trouble with iTunes too. And if you have XP or 2000, you need IE in order to manually check for updates for your computer too

Hello RickyVonComputon, and welcome to the forums here at Malwarebytes.org Please try the following, and see if it fixes your issue with Malwarebytes, iTunes, and I'm not sure what Stream is. Let me know how it goes Also, just as a side note, please use the "ADD REPLY" button at the bottom of the page. Step 1: Verify Internet Connectivity of Internet Explorer: Click on Start and select Run In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f Try updating again and if it does not work then please proceed to Step 2 Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs: For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well The FAQ contains examples of setting file exclusions for some known AV products. Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3 Step 3: Verify Your Internet Connection Settings: Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser [*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up [*]Click on the Connections tab [*]Click on the LAN settings button [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it [*]Click on the OK button to close the Local Area Network (LAN) Settings window [*]Click on the OK button to close the Internet Options window [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly

Thank you again for the clarification, RubbeR DuckY

Oh, okay, thanks for the clarification One more question, is this for everyone or just corporate/tech customers? And is this via a command you type in or can it be set from the program interface itself.

Awesome, thanks for the heads up RubbeR DuckY Is this referring to flash drives?

DOB, To add onto what marktreg said, to check or confirm what E:/ drive is, Open up My Computer. Plug in your printer, see what drive pops up in My Computer, then unplug it, and see if it disapears. And like he said, if you do have a memory card in the printer, that could be accounting for whats being scanned.