Malwarebytes Beta 5.0.11.64 is available!

[idd00jea]

After last update today, I lost spanish language. Tried to reinstall, but still english language. How can I get to spanish again?

[FetzBox22]

Is this working for you (this is still a strange behavior...)?

 

Your picture shows the older Version ... 5.0.10.63

 

Edited August 17, 2023 by FetzBox22

[idd00jea]

Thank you. I got it! Now this is OK

 

[FetzBox22]

Which version do you have installed?

Your picture shows the older version ... 5.0.10.63

You should get the latest version (5.0.11.64), if you "check for updates".

Edited August 17, 2023 by FetzBox22
english language

[idd00jea]

Downloaded and reinstalled it. Now I have the right version:

 

[idd00jea]

I suggest change .... to a button:

[idd00jea]

Any opinion about this?

[FetzBox22]

I miss updates... last update was 19,5 hours ago

 

 

still no update at 2:30 pm

 

Edited August 20, 2023 by FetzBox22
still no update at

[unknownguy]

51 minutes ago, FetzBox22 said:

I miss updates... last update was 19,5 hours ago

I have this too. I was going to post about this. But now you did. :)

Edited August 20, 2023 by unknownguy
Uploaded screenshot

[brad03]

Also having issues with the updates falling behind again...

[FetzBox22]

got a new update

 

 

If you look at the upate package version,

yesterday it was 1.0.74217 and today we got ...219, we just missed 1 update.

Edited August 20, 2023 by FetzBox22
...

[idd00jea]

Now. 2023/08/20 at 16:51:14 in Spain:

 

[FetzBox22]

Is this an issue with Malwarebytes 5.x or was there just no update for Malwarebytes 4 at that time either (what I guess)?

[brad03]

7 hours ago, FetzBox22 said:

Is this an issue with Malwarebytes 5.x or was there just no update for Malwarebytes 4 at that time either (what I guess)?

Not sure but i have been reporting this for awhile now maybe staff will give us details tomorrow when they are in? icolcear?

Edited August 21, 2023 by brad03

[1PW]

Hello @brad03 & @FetzBox22:

Since the latest mb-support-1.9.2.982.exe was published just this last Friday, its mbst-grab-results.zip may extract some new and useful diagnostic logs for @icolcear and associates. Please consider running that utility's new version and posting the results for the dev team.

Thank you.

[icolcear]

17 hours ago, FetzBox22 said:

got a new update

 

 

If you look at the upate package version,

yesterday it was 1.0.74217 and today we got ...219, we just missed 1 update.

The assumption that you missed an update in between 217 and 219 is not correct. That number is a build number and increments every DB build, not with every release of a DB update.

MB5 uses the exact same update mechanism as MB4 does, so they should be getting the same Update package version at the same time.

[FetzBox22]

1 hour ago, icolcear said:

That number is a build number and increments every DB build, not with every release of a DB update.

In other words: not every DB update has a build number?

For some user - including myself - it might be confusing, if there is no DB update for almost 22 hours.

If I see, that there is no update for 22 hours, it feels like, something went wrong.

My suggestion: explain it in a pop-up, in just in a few words:

"Malwarebytes also gets smal updates, even without new Build-Numbers...."

 

1 hour ago, icolcear said:

MB5 uses the exact same update mechanism as MB4 does, so they should be getting the same Update package version at the same time.

Thanks for the explanation.

 

[icolcear]

3 minutes ago, FetzBox22 said:

In other words: not every DB update has a build number?

For some user - including myself - it might be confusing, if there is no DB update for almost 22 hours.

If I see, that there is no update for 22 hours, it feels like, something went wrong.

My suggestion: explain it in a pop-up, in just in a few words:

"Malwarebytes also gets smal updates, even without new Build-Numbers...."

 

Thanks for the explanation.

 

No what I meant is that not every build gets released.

For this example 217 is built and released -> you get it. Then 218 is built but not released -> you don't get this. Then 219 is built and released -> you get it. 

So it's normal that you got 217 then 219.

[FetzBox22]

26 minutes ago, icolcear said:

No what I meant is that not every build gets released.

For this example 217 is built and released -> you get it. Then 218 is built but not released -> you don't get this. Then 219 is built and released -> you get it. 

So it's normal that you got 217 then 219.

understood

[idd00jea]

In Spain. Last update: Pack version 1.0.74265 at Date 2023/08/21 - Time 11:34:06

[Firefox]

My VPN is always on connecting, it seems to work if I reboot, but eventually it goes back to just spinning. I have tried different locations in the USA. I can turn it off and back on, then it tells me to check my internet connection, but I know internet is working fine. Repeating the on/off a few times it eventually connects

 

Edited August 22, 2023 by Firefox

[icolcear]

@Firefox Can you please enable "Event log data" in Settings-General -> try to reproduce the issue again -> then grab some logs with QA tool for us?

[Firefox]

6 hours ago, icolcear said:

@Firefox Can you please enable "Event log data" in Settings-General -> try to reproduce the issue again -> then grab some logs with QA tool for us?

Soon as I can, or when it happens again I will collect the logs, thanks

[idd00jea]

New problem:

 

 

[icolcear]

@idd00jea Do you have any previous scans? If yes did you delete all your scan reports?

I'm not sure what you mean the problem is. The "Hide reports without detections" checkbox is not going to do anything if the report list is empty.