Malwarebytes blocks my website for no reason

[Random_name_here]

Hi,

My website is at https://www.kmcodes.com

MalwareBytes is incorrectly blocking my website. Why is that? The site is hosted on a big hosting service, the site code is clean, it is very frustrating.

 Please could sort this out asap!

Thanks, 

[JPopovic]

Hello,

This is a Browser Guard block. I will alert the proper team to investigate.

Thank you!

@gonzo

[1PW]

https://www.virustotal.com/gui/url/50564d8e371b23d68ed716696c3e55845843e6bbe6abe6859e0236bc638a2126

info: @Random_name_here

[Random_name_here]

3 hours ago, 1PW said:

https://www.virustotal.com/gui/url/50564d8e371b23d68ed716696c3e55845843e6bbe6abe6859e0236bc638a2126

info: @Random_name_here

5 from 92 engines believe this is bad, but what is bad about it? How can I find out more? Where is the phishing two engines found? Where is the malware? Why is this malicious? @1PWthanks for the input!

[TeMerc]

On 10/31/2021 at 7:55 AM, Random_name_here said:

5 from 92 engines believe this is bad, but what is bad about it? How can I find out more? Where is the phishing two engines found? Where is the malware? Why is this malicious? @1PWthanks for the input!

You need to contact each of those vendors to have them rescan your site and tell them to give you their data showing it's clean. 

[Random_name_here]

On 10/31/2021 at 1:41 PM, JPopovic said:

Hello,

This is a Browser Guard block. I will alert the proper team to investigate.

Thank you!

@gonzo

Hey guys,

 

How long should I wait for a reply from you? I am a paying customer but I will no longer pay the subscription for a support like this.

[Porthos]

2 minutes ago, Random_name_here said:

 

 

How long should I wait for a reply from you?

I am a paying customer but I will no longer pay the subscription for a support like this.

We are waiting for you to contact those vendors.

It seems you have not had those other vendors on your virus total scan to give you a clean scan yet.

https://www.virustotal.com/gui/url/50564d8e371b23d68ed716696c3e55845843e6bbe6abe6859e0236bc638a2126

[Random_name_here]

OK, it was unclear until now, thanks for clarifying things for me! I will contact those companies

[Porthos]

You have some issues.

[AdvancedSetup]

Since you have an HTTPS site please make sure there is no code that calls out any HTTP - it should call the HTTPS version

 

[Porthos]

This is a personal observation. I do not work for Malwarebytes.

Edited November 12, 2021 by Porthos