bdg2 Posted March 16, 2020 Author ID:1367565 Share Posted March 16, 2020 I've tried several times to test this beta on 64 bit Windows 7. It will not install. I can't install and to reboot and try running the installer manually. But there is no installer, I can only try enabling beta updates and checking for updates. Link to post Share on other sites More sharing options...
bdg2 Posted March 16, 2020 Author ID:1367568 Share Posted March 16, 2020 Oops. Must have pressed wrong button. I'm referring to: Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 16, 2020 Root Admin ID:1367579 Share Posted March 16, 2020 (edited) Please try the following. Step 1: Uninstall and reinstall using the Malwarebytes Support Tool but do not allow the program to reinstall after the reboot. Decline the install Step 2: Download the Malwarebytes 4 Offline Installer and save to your computer Step 3: Install Malwarebytes 4 using the downloaded offline installer and reboot the computer. Step 4: Enable Beta updates from within the Settings, General Step 5: Check for updates and it should install the Beta - then reboot again Edited March 16, 2020 by AdvancedSetup updated information Link to post Share on other sites More sharing options...
bdg2 Posted March 17, 2020 Author ID:1367590 Share Posted March 17, 2020 Is there any way I can try this that doesn't delete all my settings? I'm getting fed up with having to figure out how I want Malwarebytes set up over and over again every time it goes weird. Link to post Share on other sites More sharing options...
exile360 Posted March 17, 2020 ID:1367591 Share Posted March 17, 2020 You should be able to simply repair your installation by uninstalling normally then installing the latest version from here, then enable beta updates and check for updates to install the beta if you wish. That should get the software in proper working order while retaining your settings, and if it doesn't work then you can resort to a more destructive method, however I believe it will work. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 17, 2020 Root Admin ID:1367594 Share Posted March 17, 2020 Give it a try as @exile360 said and let us know how it goes. Curious which settings you have that you want to retain - for reference as feedback for a future version update. Link to post Share on other sites More sharing options...
bdg2 Posted March 17, 2020 Author ID:1367595 Share Posted March 17, 2020 29 minutes ago, AdvancedSetup said: Give it a try as @exile360 said and let us know how it goes. Curious which settings you have that you want to retain - for reference as feedback for a future version update. At present I have 6 Allowed files, 3 Allowed Folders, 4 Allowed websites, 3 Custom protected applications. I also have self protection turned off and scan root kits enabled. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 17, 2020 Root Admin ID:1367606 Share Posted March 17, 2020 Cool, thanks for the update on that. @bdg2 Let us know how the update using @exile360 method goes Link to post Share on other sites More sharing options...
LiquidTension Posted March 17, 2020 ID:1367630 Share Posted March 17, 2020 Hi @bdg2, Please provide logs so we can determine the source of your install issue. Instructions can be found here:https://support.malwarebytes.com/hc/en-us/articles/360039023453-Upload-Malwarebytes-Support-Tool-logs-manually Thank you. Link to post Share on other sites More sharing options...
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