AlexSmith
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Posts posted by AlexSmith
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Thanks for the kind words @SloppyMcFloppy. We are glad to hear that you love our software as much as we do. We have some cool stuff on the horizon that we hope you and all of our users will enjoy as we continue on our journey to crush malware everywhere.
Lastly, just wanted to let you know that I moved your thread to the Malwarebytes Anti-Malware Comments and Suggestions area of the forums.
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Great question!! Your DNS Server settings are what Windows uses to find sites on the internet. It translates the friendly website name to the actually ip address of the website server. So it translates google.com to the actual ip address where google's servers actually reside.
With that being said, the logs above show that DNS on your pc is set to a manual setting which may be the root problem here. You will want to set your network connection to automatically obtain the DNS Server settings. The following link has directions: http://www.thewindowsclub.com/how-to-change-dns-settings-in-windows-7-vista
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According to the logs AVG is still on here. Specifically the Tune Up software. Please remove that and let me know if that helps.
Also, do you need custom DNS and DHCP settings to access something? Just asking in case that's the problem.
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@kc27, welcome to the Malwarebytes Forums!!
1 hour ago, kc27 said:This morning Windows Defender is reporting that its Real-Time Protection is turned off, and that I should turn it on. Did the install Anti Exploit Premium turn off Windows Defender Real-Time Protection?
I can say for sure that Malwarebytes Anti-Exploit does not disable Windows Defender. It's possible that you have a pending Windows Defender Update or Windows Update that requires a reboot before protection can be re-enabled due to core Windows Defender system components being updated.
1 hour ago, kc27 said:And I guess my bigger question is, what setting should I be using with these three applications? For example, should Windows Defender Real-Time Protection be turned off when Anti Exploit Premium is also running on a PC?
Similar to Porthos, I also run that combo on three of my PCs and can confirm no conflicts too. They should all be enabled and running with their default protection settings.
The only setting you might want to change is the "Show System Tray Notification Tips" setting of Malwarebytes Anti-Exploit. Some users may find the notification toast that pops-up when a protected browser or application launches on Windows 10 to be a little annoying. Obviously that's your call to make as it's truly a personal preference type of thing.
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Can you post a fresh set of logs?
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@kylesgranma, with this being a Windows 10 PC, it's possible you are running in to the following:
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The issue was reported to IPS. They have stated it will be fixed in a future release.
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18 minutes ago, ArizonaEagle said:
Thanks.
By the way, AVG sold me an AVG PC Tune Up program. I initially thought I was just upgrading their "Free" anti-virus. I was wrong as it's a different program. I also have Malwarebytes "Free" antivirus and want to upgrade that. Can I "assume" I'm better off getting rid of everything but Malwarebytes? I'll let you know later if the symptoms go away.
AVG has been interesting lately. That's for sure. The Tune Up program isn't really going to help keep your PC secure and it may or may not actually improve the performance of your PC.
As far as proper protection goes, it's good to have a multi-layered approach to help prevent malware from effecting you. So that means keeping your PC up to date (e.g. latest updates and drivers) in conjunction with having a good anti-malware solution, a good anti-exploit solution, a good anti-virus solution, and a solid data backup solution (local and in the cloud with versioning support).
Personally, we offer the best anti-malware and anti-exploit protection out their with our Malwarebytes Anti-Malware Premium and Malwarebytes Anti-Exploit Premium. We are also working on a new anti-ransomware product that will change the industry in my mind. If you want to know more, check out the FAQs in the Malwarebytes Anti-Malware and Malwarebytes Anti-Exploit sections of the forums.
Currently though, you need to bring along your own anti-virus solution as our products do not provide a traditional anti-virus engine. That could be something from Kaspersky, Bit Defender, Webroot, or even AVG. That choice is up to you. -
Thanks for posting all of that info. My first suggestion here is to see if removing AVG changes any of the symptoms. I would also recommend removing and reinstalling the latest version of Java and Flash. Try that and let me know if the issue goes away.
As far as the SSID thing goes, I wouldn't worry about that. Looks like someone nearby likes to have a unique and secure SSID that you can't easily pinpoint who it belongs to. It's certainly not a sign of a hacker or anything of that nature.
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Here are some links to commonly asked questions and solutions for Malwarebytes Anti-Malware Version 2.x:
- Common Questions and Issues
- Available Assistance for Possibly Infected Computers
- Assistance obtaining computer system information
- MB-Clean aka Malwarebytes Cleanup Utility
- 0xc000001d error - failed to initialize - SSE2 support required
- MBAM Always Starts with Windows
If you're looking for Malwarebytes Anti-Malware Version 1.x FAQs, please check this out: Malwarebytes Anti-Malware v1.x FAQ
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Hi @akang, welcome to the Malwarebytes Forums!! It sounds like you may be infected with malware. Because of that, I have moved your thread to our Malware Removal for Windows section of the forums.
To get you started in resolving this issue, please follow the directions here: https://forums.malwarebytes.org/topic/9573-im-infected-what-do-i-do-now/
Again, welcome to our forums and thank you for joining our community!!
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14 hours ago, olduser said:
Where do you see a little A on it???
Depending on your display resolution and DPI settings, the Flame on the Shield can kind of look like an A.
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@ArizonaEagle, since there hasn't been anyone to come in and help you yet, I thought I would offer some guidance to help get the ball rolling. While I don't feel you are infected, many of the logs that are asked for in the Malware Removal for Windows area would help in getting a better idea of the state of your PC.
Can you by chance post a FRST.txt and Additions.txt file via the FARBAR Tool discussed here? https://forums.malwarebytes.org/topic/9573-im-infected-what-do-i-do-now/
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Hi @gogolch, welcome to the Malwarebytes Forums!! I have moved your thread to the Malwarebytes Anti-Malware for Business section of the forums for better assistance with our Malwarebytes Endpoint Security package. If you haven't already done so, you may want to open up a support ticket via our business support site: https://www.malwarebytes.com/support/business/
Thanks for again joining our community and I hope you get your issue resolved soon!!
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Hi @kylesgranma, welcome to the Malwarebytes Forums!!
Just letting you know I moved your topic to the Malwarebytes Anti-Exploit Support section of the forums.
The above postings should help you get your issue resolved. If not, please come back and provide more details like Firefox stated so we can get your taken care of.
Again, thanks for joining our community!!
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Just letting you know that I moved your topic to the General Computer Help area of our Forums. Thanks for coming to the Malwarebytes Forums!!
While you are awaiting for assistance, try seeing if the issues go away in Safe Mode with Networking.
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I can reproduce this issue too. I'll report it to IPS.
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@hexaae, thanks for posting this!! Also, just letting you know that I moved your thread to our False Positives section.
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@Anew, welcome to our forums!! Thanks for sharing this experience. Our forums were recently updated to other day and I wonder if this is a bug from that. Our team will reach out to IPS on this today.
Lastly, I appreciate the feedback on needing some training or educational content for new users. I agree that its something we need to have. We will look in to adding that in the future.
Again, thanks for the feedback and thank you for joining our community.
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@dave1977nj, welcome to our forums. daledoc1 is spot on. This restriction is in place to prevent spammers and bots from invading and polluting our forums. As you have noticed, that can also have a negative side effect for legit new users. We are looking in to changing this in the near future.
Again, thank you for joining our community.
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16 hours ago, David H. Lipman said:
BTW: Thank You AlexSmith
No problem. Always here to help.
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Thanks for sharing. That allowed me to recreate the issue. I'll let you know more once I know more.
For the meantime, use the Code button in the editor for content that needs to be in a code block or avoid using empty lines when using BBCode Code Tags. Obviously the later is not ideal, but it's the only options I have right now. -
2 minutes ago, David H. Lipman said:
Yes.. Now please redact that ASAP !
Cool. I created that without any loss of content using code tags. So there must be something else missing from the equation causing this to happen. Can you walk me through the process of where the content came from? Was it copy/pasted from Word or another application? Just trying to see how I can recreate this.
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Is the following code the stuff you posted? Just making sure.
REDACTED CODE CONTENT USED TO BE HERE!!!
Some Java files have no details and will not go away
in General Windows PC Help
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@problems, thank you for joining the Malwarebytes Forum Community!! Glad to have you hear and it looks like you are on the road to getting an answer to your particular issue.
With that being said, I also wanted to let you know that I moved your topic to the General Windows PC Help area of the Forums.
Again, welcome to our forums!!