Firefox

Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 32 bit versions Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Please post back and let us know how it went.

Thanks for the link YoKenny.... it was informative....

This is what I see:

yes its point 4 but it has a 5 in front of it...

I think those need to bee looked into.... the Issue numbering seems out of sequence? Or are my eyes cross-eyed.... Right now it shows it as 5 Issue

Hello bdaniel, and welcome to Malwarebytes.org We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Hello, and welcome to Malwarebytes.org By following the below instructions the experts there will help you get your computer back up and going.... We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

I for one do not care to see what a computer is infected with during the scan, I am going to have to wait till the scan is complete anyway before I will do the removal. Its not like you are going to start a scan, then it finds something and you cancel it just so you can clean it. You will let it finish scanning to make sure it gets all the infections.

I am with mountaintree16 on this one as well. I have been in the computer field for over 25 years. I work in the industry, and even though I dont have the expert title on this forum, I do work on computers in the real world and fight viruses and malware. I however respect the rules of this forum and do not post in the Hijackthis section as per the rules.

I cant remember exactly but I used malwarebytes back when it was at version 1.39 and cleaned out a system that had over 900 infections. MBAM Rocks

If it asks to restart after a program update, then restart so that files that were in use can get replaced. If you are asking if you need to restart only when you do a database update, no you don't have to restart for the new database file to be in use. Hope that answers your question.

Hello lcander, and welcome to the forums here at Malwarebytes.org Please read the following: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

just curious.... what do you get when you hit these keys? U I O J K L

you will not see a copy of the sent message unless you click on: Add a copy of this message to my sent items folder as one of the options located at the bottom before sending the message

Great thanks for the info....

@ mountaintree16 np, happy to help if you need it. @ Amethyst, I have been using linksys routers for years, and yes they are easy to configure. Also remember to update the firmware on them and create a backup of your config on the router, that way if you have to reset the router for xy reason (factory reset), you can always reload your config and you are back in business in no time at all.

Just by one of these: Linksys - Wireless-G Broadband Router with 4-Port Ethernet Switch like from wall mart or best buy and I will walk you through the hook up. Its not that hard.

you should have her also run in normal mode now, as you may see that it may find more infections that it could not detect while in safe mode. Also, the free version is for personal use, and I am sure one of the experts can explain that to you, by installing it on all computers in a school environment probably violates the terms of use. I think you would need a corporate edition, they may have a school edition too, but I don't know for sure since I am not on the staff with MBAM. Glad that it helped clean the computer however.

check to see if you have NUM Lock turned on.

the latest version is 1.44, and if it ask to reboot, you need to reboot so that it can replace any files that it needs that may have been in use.

Same thing on an XP computer....

Thanks for this quick release, it seems to have fixed my issues....

GREAT News indeed!!!!

@Swandog46 Thanks for putting up with us and not thinking we were crazy..... We will let you know if it starts up again.... any word on the official release?