Swandog46

We're not sure. We've reached out to CCleaner team, stay tuned.

We've looked into this, and we're not totally sure but we wonder if CCleaner is buggy here. If you clear Firefox Site Preferences using CCleaner, it appears to corrupt the IndexedDB storage -- not just clear it. Subsequent attempts to open the storage for reading or writing time out. Uninstalling and reinstalling the extension fixes it by setting up an entirely new IndexedDB database. We'll report the issue to Piriform, we're not the only ones who've noticed: https://github.com/openstyles/stylus/issues/278 Indeed, outstanding detective work @nukecad. For the moment please don't use CCleaner to clear Site Preferences, as it appears to be buggy. For what it's worth, Firefox Site Preferences are not cleared by default in CCleaner, you have to enable it manually.

We're going to try to code around it. Stay tuned

Our guess is that CCleaner deletes all the data files stored by the extension including our databases, and refreshing/reinstalling the extension prompts our extension to re-download them. Probably waiting until the next update would work too.

Wow, that's very interesting, thank you for that! We will look into what CCleaner does here. Stupid CCleaner, deleting others' files at random :/

Thanks @nukecad for confirming. No idea what happened, as we didn't change anything in 1.0.21 related to that functionality. Anyway, if you have further issues please let @rakeshsejwal know. Thanks!

Version 1.0.21 posted, which fixes the bug @pal1000 found.

Thanks pal1000, we found the bug in the "allow links" on blocked downloads. It'll be fixed in the next build. Nevertheless, we'd still like to find the source of the original issues in this thread, so if nukecad or chantal11 can still reproduce the issue we'd still like to know.

That said, we still can't duplicate any of the download blocks that were the original topics of this thread.

Thanks, we'll look at this and try to come up with a user experience that makes sense for adding exclusions for downloaded files. We can't automatically restart downloads unfortunately, but we should be able to add the exclusion for the domain and send you back to the referring page.

Neither of those should be necessary, and if you don't mind, I'd rather find the underlying issue in the extension, if any, so we can fix it.

We can't understand this since we haven't made any changes since yesterday. In any event, let us know if the issue comes back? Thanks!

I just tested again using exactly your links and nothing is blocked for me. I'm on the same version of Firefox and the extension that you are. Just to be 100% clear, you go to https://www.microsoft.com/en-gb/software-download/windows10, you click Download Tool Now, you click Save File, and the file doesn't appear in your Downloads folder? Can you maybe try uninstalling and reinstalling the extension?

I can't reproduce this, I just downloaded those packages fine using 1.0.20 on Firefox. Can you tell us how you're downloading the files, where you're downloading them from?