Firefox

Hello econ1, and welcome to Malwarebytes.org We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

well right off the bat, I see you are using McAfee with MBAM. Have you entered the exceptions for MBAM onto your antivirus program. Like stated here: Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 32 bit versions Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Please post back and let us know how it went. Second, make sure you have the latest video driver installed for you video card if you suspect it to be the video card. Have you ran a memory tester on your computer as well. Faulty memory could cause that. If you were to get us a little more info on the exact error on the BSOD, we may be able to provide better help.

according to your screenshot, that is not a virus or malware. When you by Microsoft Office, you are allowed to use the product key on ONE computer only. As you have stated you have it installed on 2 desktops and two laptops. That's four copies, so therefore, Microsoft has tagged your product key as being used more than one time so it is no longer genuine as far as they are concerned. Eventually you will start getting that message on the other three computers. You will have to contact Microsoft to get it all sorted out. (or buy a new copy for that computer). Now there are corporate keys (product keys) that allow you to install on multiple computers. If you have one of these type keys, then you should not have received this message either unless you key got blacklisted. Anyhow to fix your office you will have to contact Microsoft tech support to sort it out.

good cuddos for MBAM!

@ rods, we understand it is urgent, but sorry to say that malware removal is done by the experts in the HJT section. We know they are very busy there but someone will get to you when one of the experts become available. If the suggestions we gave you did not work, then you computer is infected to the point that you will need the help of an expert.

Hello rods, and welcome to Malwarebytes.org Here's a quick guide for you.., how to remove XP Internet Security 2010, Antivirus Vista 2010, and Win 7 Antispyware 2010 http://forums.malwarebytes.org/index.php?s...mp;#entry190712 If that does not work, then follow these please: We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

The quick scan already usually runs in less that 10 min. As for the full scan taking less than 30 min regardless of hdd size, not that is just not realistic, as we can not control the number of files that users have from computer to computer. The more files you have to scan the longer you scan times will be. This is why its a good idea to run disk cleaners prior to performing a scan, especially a full scan.

WOW THATS AWESOME!!!! it is indeed a great thing to see a good company such as this one step up to the plate when needed. Thanks Malwarebytes!

it could be a firefox addon that you may have added. I would uninstall firefox completely and test it. Then add my addon/plugins one at a time and test.

I am with these guys too. You probably got a lemon there.....

sounds to me that in your last Microsoft updates you installed the Office Genuine Advantage Tool. You can read about it HERE. It checks when you open any one of your office products to verify that you have a Genuine copy of office. If you copy of office is not genuine it will keep bugging you about it and it will eventually disable your Office applications. If you do have a valid copy of Office and know for a fact that your copy is legit, then contact Microsoft to get it sorted out. The office genuine tool as far as I know can not be un-installed.

I for one do not like to update my drivers from the Microsoft Update Site, especially my video driver. Go to the Nvidia web site and download the current driver for your video card, then test again. Let us know how it goes.

Hello spellnbee, and welcome to Malwarebytes.org From looking at your log there, I can see you are definitely infected. Please follow the instructions below: We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Hello dukeedwardmarx, and Welcome to Malwarebytes.... Error code 703 means: Error parsing the database. Please download the utility from the following link, and it should reinstall the database so that you can update it through Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam/database/mbam-rules.exe It may also be necessary to reinstall Malwarebytes' Anti-Malware. To do so, please uninstall Malwarebytes' Anti-Malware normally, restart your computer, run the utility at the following link, restart your computer again, and then reinstall Malwarebytes' Anti-Malware. http://www.malwarebytes.org/mbam-clean.exe Please download a fresh copy from the following link for the reinstall if needed: http://www.malwarebytes.org/mbam/program/mbam-setup.exe

Glad you got it worked out.

Hello camh, and welcome to Malwarebytes.org When you clicked on view results, how many infections did it fine. It is possible that the malware is closing out the MBAM so that you can not clean the system. Or it could just be that you need to re-install your MBAM program. Try these steps to see if it helps. Do step one first, and it that does not correct your issue, then do step 2. Step 1 Please try this on the computer that is having an issue. 1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel. 2. Restart your computer (very important). 3. Download and run this utility. mbam-clean.exe 4. It will ask to restart your computer (please allow it to). 5. After the computer restarts, install the latest version from here. mbam-setup.exe Note: You will need to reactivate the program using the license you were sent Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray and that you can run a quick scan and all is working as expected. Step 2 We don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Wow nice list there.... One I like to use and quite easy to use is: WinAVI Video Converter WinAVI Video Converter Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter

When you ran Malwarebytes did you do a quick scan or a full scan. Did you run the scan on that drive. Looks like hard drive corruption to me, or hard drive failure. Have you ran a checkdisk on that drive? You can follow the below instructions changing the drive letter to the drive letter of your external hard drive. For example C: drive to E: drive Please run a Disk Check on your C: drive: Click Start and open My Computer Right-click on C: and select Properties Click on the Tools tab Under Error-checking click the Check Now... button Mark the box next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors When the message box pops up, click the Schedule disk check button and restart your computer Once the disk check completes after a reboot, go ahead and try scanning again to see if it works this time. If it does not then proceed with the following to see if it corrects it: Windows XP: Click on Start and select Control Panel Open Add/Remove Programs Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it. Windows Vista and Windows 7: Click on the Start Orb and select Control Panel Click on Programs and Features Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

his is referring to post # 12 above http://forums.malwarebytes.org/index.php?s...st&p=190368 That is AdvancedSetup he was talking about too. Follow his steps please.

Hello and Welcome to Malwarebytes ------> Ciao e Benvenuto a Malwarebytes

LOL.... exile360 you are the kind of guy that makes Network Admins scared, cause you probably know more than they do.... LOL

I am not sure about the IGNORE.DAT file being edited. You will have to wait till one of the Admins, or developers or experts sees your post and can comment on it.