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Posts posted by Francois_Blais
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I'm sorry Peter but at this time there is no "fix". If you've recently purchased the product you can contact the Helpesk and they can issue you a refund for the product.
Thank you
Ron, do you know if something was done about this issue with the 2.0 alpha?
Best regards,
François
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The latest version of the program now scans archive files which were previously not scanned. This can greatly increase the time required to complete a full scan.
Is it possible to turn off this new feature?
(I'm presently running the 2.0 alpha, in which we can turn off archive scanning, but I can't check if that was the case with 1.75)
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No.
There's indeed a problem with HMP.Alert.
I have in fact removed it altogether.
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Hi Pedro!
Was this fix released yet?
Something happened this morning.
I use HPM.Alert with FF. I have no problem opening FF.
If I then click on a hyperlink in a email, a new tab opens in FF, no problem.
However, if FF is closed when I click on the email hyperlink, MBAE alerts me when FF is launched.
Don't know if this is related with HPM.Alert.
Best!
François
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Auto-quarantined is turned off since you had a database problem a few months ago.
I was able to install when I turned off the File Protection this morning.
I don't know what else to say, it's installed now.
Thanks for trying it though.
I think we can close the case now.
Best regards,
François
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Hi, and thanks for the reply.
Here's the link:
http://dl-cdn.agnitum.com/OutpostSecuritySuiteProInstall64.exe
I've chosen the French language for installation.
Best,
François
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Hi.
Tried to run OutpostSecuritySuiteProInstall64.exe this morning.
It began to run, I've chosen the installation language and then nothing.
The install program had been shut off.
It took me a few retries to find out it was MBAM that was closing the program without any warning.
I unticked the File protection fro the tray icon and bingo, install was possible.
MBAM never said anything nor reported a detection.
It just shut down the installer.
Thanks,
François
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Hi.
I'll be getting a new computer in a couple of weeks, with Windows 7 Family edition 64 bits and was wondering if there's a specific installer for 64 bits OS?
(I'm on XP right now)
Thanks in advance!
Best regards,
François
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Two important problems with databases in a very short timespan? (the latest one being really big)
To be honest, this has left me with a bitter taste in the mouth.
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Maybe the setting could be instead written to an INI file in the user directory?
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But how will we know the issue was corrected and we can reenable Web Filtering if we don't come here regularly to check the outcome, please?
Best regards!
François
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Thanks a lot Ron!
Same issue for me.
The icon turns grey in the tray when website blocking is disabled, by the way, is that correct?
If I also disable file protection, it stays grey.
I think it should turn red or something at that point since there is no protection anymore from MBAM!
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Sorry if this has already been reported.
In the Update tab, the Latest News at the bottom says that MBAM1.65 has been released.
Time to update this to 1.70 methinks!
Happy New Year everyone!
Best,
François
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1.62.0.1300 is no longer a beta, it has been released to the public.
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Thanks
Does this high RAM usage occur with Malwarebytes Anti-Malware 1.61 as well or just the beta?
Well, I reenabled real-time protection with the beta, so I'm sure what would have been the RAM usage of 1.61.
I remember it was around 90MB in the past.
I'm presently at 112MB with the beta.
Thanks!
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What's the exact name of the process which is using 109MB of RAM?
mbamservice.exe
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Good Day Francois
My Task Manager only shows mbamservices at 38,556k.
Was yours during a scan? Which Windows OS?
Regards
turtledove
Hi.
No, program was idle.
Check my signature for OS info!
Regards,
François
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Installed over latest official release with no problem.
It uses about 109MB of RAM and the same in VM, normal?
Best regards,
François
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Incremental updates would be great
Ditto!
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http://forums.malwarebytes.org/index.php?showtopic=98630
Thanks for getting rid of him!
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Isn't that strange that a security app can't protect itself?
Or maybe I'm just misunderstanding.
Regards,
François
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Finally updated the puter a week ago.
Installed the latest MBAM release, and enabled real-time protection.
The mbamservice.exe memory and VM usage is around 82MB for each.
Normal?
Thanks in advance!
Regards,
François
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Fixed indeed!
Thanks for the fast fix!
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[SOLVED] Possible conflicts with Agnitum Outpost
in Anti-Exploit Beta
Posted
Same thing here with Security Suite Pro 9. (latest version)
No clash at all.
I'm also running MBAM 2 alpha.