Jump to content

nasdaq

Experts
  • Posts

    4,427
  • Joined

  • Last visited

Everything posted by nasdaq

  1. Hi, If all is well. To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe. http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/ Simple and easy ways to keep your computer safe and secure on the Internet. ===
  2. Hi. If you set it not to be notified when your Game is closed you can reset to see the notification again. It's an on and off setting.
  3. Hi, Take the time to look at my instructions. If at any time you need help to continue the fix let me know.
  4. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Can this help? Adjust notification settings in Malwarebytes for Windows https://support.malwarebytes.com/docs/DOC-1207
  5. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please post the FRST.txt log that was created by the Farbar program. I will review it and suggest a fix if required. If you have any issues with this computer please let me know.
  6. Hi, Please navigate to this page. https://greatis.com/blog/howto/remove-hao-169x-cn-completely-2.htm Investigate and see if you can find the bad entry. As the last issue you may decide to download their removal tool. If at any time you need help to remove an entry, please ask.
  7. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Reset Chrome... Open Google Chrome, click on menu icon or the 3 vertical dots located right side top of the google chrome. Click "Settings" then "Show advanced settings" at the bottom of the screen. Click "Reset browser settings" button. Restart Chrome. <<<>>> Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Please post the logs and let me know of any remaining issues. fixlist.txt
  8. Hi, I think we have to use the big gun. Follow the instructions in the order listed. Remove Chrome from your Computer and reinstall a fresh copy later. Before you remove Chrome Export your Bookmarks Chrome will export your bookmarks as a HTML file, which you can then import into another browser. How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks If you sync you account you must remove it before you save your bookmarks etc... Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ... https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Clear your Chrome cache and cookies https://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page. https://support.google.com/chrome/answer/95319?hl=en Restart the computer normally. Re-install Chrome and the Bookmarks. ==== Do not resync Chrome just yet. Run MBAM and remove any entry found. Restart the computer normally. Run MBAM and is should be gone. Work with the computer for a day or two and if all is well resync Chrome if you want.
  9. Hi, That file is in your SysWOW64 folder. C:\Windows\WinSxS\x86_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.3.9600.17415_none_321cec36abf18bed\ctfmon.exe [2014-11-21 19:15][2014-11-21 19:15] 000009728 _____ (Microsoft Corporation) BE80808B5FE1D9C9351653EEC814A75A [File is digitally signed] C:\Windows\SysWOW64\ctfmon.exe [2014-11-21 19:15][2014-11-21 19:15] 000009728 _____ (Microsoft Corporation) BE80808B5FE1D9C9351653EEC814A75A [File is digitally signed] === The file that the registry is using is this one in the System32 folder. C:\Windows\System32\ctfmon.exe [2014-11-21 19:16][2014-11-21 19:16] 000010240 _____ (Microsoft Corporation) 9929D83891B1C86F4E12C0C90BD8632E [File is digitally signed] There is also a backup copy in this folder. C:\Windows\WinSxS\amd64_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.3.9600.17415_none_8e3b87ba644efd23\ctfmon.exe [2014-11-21 19:16][2014-11-21 19:16] 000010240 _____ (Microsoft Corporation) 9929D83891B1C86F4E12C0C90BD8632E [File is digitally signed] Open this version in the backup folder. C:\Windows\WinSxS\amd64_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.3.9600.17415_none_8e3b87ba644efd23\ctfmon.exe I the issue is solved run this fix. IF THE ISSUE PERSISTS STOP AND LET ME KNOW. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === fixlist.txt
  10. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === ATTENTION: System Restore is disabled Turn System Restore On for Drives in Windows 10 http://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html === Please post the Fixldog.txt and let me know of any remaining issues with this computer. fixlist.txt
  11. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Sorry for this delay. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Some of the Real-Time Protection options will not turn on Your best action would be to do a clean re-install Last post of this topic. https://forums.malwarebytes.com/topic/213357-real-time-web-protection-wont-turn-on/ Please post the Fixlog.txt and let me know if the issue persists. fixlist.txt
  12. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Reset Chrome... Open Google Chrome, click on menu icon or the 3 vertical dots located right side top of the google chrome. Click "Settings" then "Show advanced settings" at the bottom of the screen. Click "Reset browser settings" button. Restart Chrome. <<<>>> Remove these old veresio of Java in bold via the Control Panel > Programs > Programs and Features. Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.650 - ) Java SE Development Kit 8 Update 102 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180102}) (Version: 8.0.1020.14 - Oracle Corporation) === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  13. Hi, Before you reset the Sync make sure that the issue is cleared.
  14. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Can you start your Computer in Safe Mode, with or without Networking and run the Farbar program. Post the FRST.TXT and Addition.txt log for my review.
  15. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Firefox: Reset Default Browsing settings: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F <<<>>> FIREFOX SYNCING. If Firefox still gives you problems and you are Syncing it with other Devices remove it. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer When all is well you can re-sync your devices. <<<>>> Please let me know if the problem persists. fixlist.txt
  16. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Lets have a deeper look. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions.
  17. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Lets have a deeper look. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions.
  18. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Reset Chrome... Open Google Chrome, click on menu icon or the 3 vertical dots located right side top of the google chrome. Click "Settings" then "Show advanced settings" at the bottom of the screen. Click "Reset browser settings" button. Restart Chrome. <<<>>> How is the computer running now? fixlist.txt
  19. Hi, Please repeat the instructions in post no. 11. Make sure you execute all the instructions as listed. Make sure you restart the compugter normally. Do not re sync Chrome just yet. Wait until all is well with this computer then in a day or two re sync if you need.
  20. Hi, no, the language bar is still not showing. Now, im just using the ctfmon.exe manually, Can you tell me in whicih folder this copy of ctfmon.exe is located.
  21. Hi, Glad we could help. If all is well. To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe. http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/ Simple and easy ways to keep your computer safe and secure on the Internet. === Re sync when you are confident that all is well.
  22. Hi, Your copy of Chrome has been compromised. I feel confident that this will work. I found a topic where all was tried the solution that worked is listed below. Remove Chrome from your Computer and reinstall a fresh copy later. Before you remove Chrome Export your Bookmarks Chrome will export your bookmarks as a HTML file, which you can then import into another browser. How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks If you sync you account you must remove it before you save your bookmarks etc... Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ... https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Clear your Chrome cache and cookies https://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page. https://support.google.com/chrome/answer/95319?hl=en Re-install Chrome and the Bookmarks. ==== Keep me posted.
  23. Hi, Instructionns for EDGE from Microsoft. Reset, Repair or Reinstall Edge browser in Windows 10 http://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10 <<<>>> Do the Chrome removal is still and issue.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.