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nasdaq

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About nasdaq

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  • Birthday 06/18/1941

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    hlebo49@colba.net

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    Montreal, QC, Canada

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  1. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === The behavior of Task Manager on the initial screen display is all quite normal. Do not make presumptions about percentages till about 30 * seconds have elapsed. The very initial readouts of percentages cannot be relied on. That is why we encourage to wait for a good while. . If you do suspect some possible "booger" than do a scan with Malwarebytes for Windows. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the log for my review. Wait for further instructions ====
  2. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === By refreshing Chrome as suggested the items/entries causing this were removed. No other action is necessary. Keep the removal instructions in the event that in the future you encounter the same problem. If however the fix does not solve the issue it's possible that something else causing it Then start a new topic and follow these directives. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please Attach it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the logs and helper will peruse them and advise. Wait for further instructions ====
  3. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  4. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. Your logs are clean of malware. This is being reported in the Addition.txt logs. Please investigate. ATTENTION: System Restore is disabled (Total:99.66 GB) (Free:34.03 GB) (34%) === Which Security program is reporting this trojan.multi.GenAutorunProc.a It may be caused by a bad file that was deleted and is in a Quarantine folder. If in Kaspersky clean the Quarantine folder. ==== Please keep me posted.
  5. Hi, If you executed the Farbar program and post the logs we have requested we will peruse them. If malware is found we will provide you with a Fixlist.txt. If your computer is running well then no apparent damage was cause. You can honestly trust this Forum and the helpers. All have been trained and qualified to help. Your call if you want me to check your logs.
  6. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Malwarebytes protected you from from an attack of Ransomware . https://blog.malwarebytes.com/detections/malware-ransom-agent-generic/ === For your peace of mind or if you have issues with your computer we can check it further. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please Attach it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the log for my review. Wait for further instructions ====
  7. Hi, App Explorer *(Version: *SweetLabs)* May have been installed with a 3 party program without you knowledge. https://www.file.net/process/hostappserviceupdater.exe.html Not recommended. This topic will be closed in a few days. If you till have issues please let us know.
  8. Hi, Remove these program(s) in bold using the Control Panel > Programs > Programs and Features... App Explorer (HKU\S-1-5-19\...\Host App Service) (Version: 0.272.1.295 - SweetLabs) <==== ATTENTION App Explorer (HKU\S-1-5-20\...\Host App Service) (Version: 0.272.1.295 - SweetLabs) <==== ATTENTION App Explorer (HKU\S-1-5-21-1724635325-1095639183-1519823991-1001\...\Host App Service) (Version: 0.273.4.137 - SweetLabs) <==== ATTENTION <<<>>> Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === If the problem persists and Chrome is Synced with other Devices reset it. https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ https://support.google.com/chrome/answer/185277 Execute the suggested fix. Restart the computer normally. =========== Is the problem solved? p.s. Pasting the logs was OK. Thanks. fixlist.txt
  9. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Let's check further. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the log for my review. Wait for further instructions ====
  10. This topic will be closed in a few days. Let us know if you need some additional help.
  11. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If the problem persists and Chrome is Synced with other Devices reset it. https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ https://support.google.com/chrome/answer/185277 Execute the suggested fix. Restart the computer normally. =========== --RogueKiller-- Download & SAVE to your Desktop Download RogueKillerQuit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or above, right-click the program file and select "Run as Administrator"Accept the user agreements.Execute the scan and wait until it has finished.If a Windows opens to explain what [PUM's] are, read about it.Click the RoguKiller icon on your taksbar to return to the report.Click open the ReportClick Export TXT buttonSave the file as ReportRogue.txtClick the Remove button to delete the items in RED Click Finish and close the program.Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. ======= If the problem persists run the Farbar program and post fresh logs for my review.
  12. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. Let me know if the problem is solved. fixlist.txt
  13. Hi, Your FRST.TXT log is incomplete. Please run the Farbar program and attach the complete log in your next reply. The Addition.txt log is OK.
  14. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please attach the log for my review. Wait for further instructions ====
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