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nasdaq

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About nasdaq

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  • Birthday 06/18/1941

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    hlebo49@colba.net

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    Montreal, QC, Canada

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  1. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === After reviewing your logs I suspect that this is a Sync issue. If the problem persists and you are Syncing Firefox it with other Devices reset it. Navigate to this page and Remove it as suggested. https://support.mozilla.org/en-US/kb/remove-synced-device-firefox-accounts When done restart the computer normally. If all is well. Return to your Firefox Account and Click the Connect button. Reset the sync. Restart the computer normally. <<<>>> If the problem persists run this program. --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. =======
  2. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Can you boot to Safe Mode with or with out Networking? Using a good computer download the Farbar program and try to copy the program to the Desktop of the compromised computer. If possible run the program in Normal or Safe mode. Post the logs for my review. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please post the logs for my review. Wait for further instructions ====
  3. @ UnhappyMeal Thank you for the feed back. === @ nxnla You are not allowed to post in this topic. If you need help follow these instructions. https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/
  4. Hi, NO such entry found in your logs. Delete the folder in bold if found. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KMSpico If not found or the problem persists it may be a Sync issue. If the problem persists and Chrome is Synced with other Devices check this out. https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Execute the suggested fix. Restart the computer normally. =========== Let me know if the problem is solved.
  5. Hi, Remove this program in bold via the Control Panel > Programs > Programs and Features. Driver Booster 6 (HKLM-x32\...\Driver Booster_is1) (Version: 6.6.0 - IObit) === Your call if you wish to stop these notifications reported in the FRST.TXT log. Edge Notifications is optional. To stop them read this article and proceed. How to stop them, https://www.windowscentral.com/how-manage-web-notifications-edge-windows-10 CHR Notifications: Default How to stop them read this article and proceed. https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Gretaith.com pop-ups, follow the instruction on this page. https://malwaretips.com/blogs/remove-gretaith-com/ ==== Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know if your problem is solved. fixlist.txt
  6. Hi, Remove this program in bold via the Control Panel > Programs > Programs and Features. SMADAV version 13.0.1 (HKLM-x32\...\{8B9FA5FF-3E61-4658-B0DA-E6DDB46D6BAD}_is1) (Version: 13.0.1 - Smadsoft) === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know if your problem is solved. fixlist.txt
  7. HIi, How to activate Microsoft Office 2016 https://www.asus.com/ph/support/FAQ/1018571/ If you need this program it means that you do not have a product key to run it. Read the topic. Do you want to remove it?
  8. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Lets check further. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please post the logs for my review. Wait for further instructions ====
  9. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Remove this program in bold via the Control Panel > Programs > Programs and Features. CloudNet (HKU\S-1-5-21-2965134018-313388779-2055187831-1001\...\CloudNet) (Version: 20170301 - EpicNet Inc.) <==== ATTENTION === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. ======= Please post the logs and let me know if the problem persists. fixlist.txt
  10. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please post the logs for my review. Let me know what problems persists. Wait for further instructions ====
  11. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please post the logs for my review. Let me know what problems persists. Wait for further instructions ==== This may be caused by a Syncing issue. Is your browser Synced with other devices?
  12. Hi, I hope all is well. If not run this program. Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. =======
  13. Hi, If the problem persists and Chrome is Synced with other Devices check this out. https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Execute the suggested fix. Restart the computer normally. =========== p.s. Read the instructions carefully. Where it is suggested to RESET THE SYNC DON'T. Close the page. Do the suggested fix in post No. 4. After the restart and is all is well you can reset the Sync. Let me know if the problem is solved.
  14. Hi, The items deleted with the RogueKiller were not listed in your logs. Could this have come from a Sync issue. If the problem persists and Chrome is Synced with other Devices check this out. https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Execute the suggested fix. Restart the computer normally. =========== Let me know if all is well.
  15. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Please post the logs for my review. Wait for further instructions ==== p.s. Please include the Malwarebytes' log for my review.
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