Jump to content

nasdaq

Experts
  • Content count

    610
  • Joined

  • Last visited

2 Followers

About nasdaq

  • Rank
    Elite Member
  • Birthday 06/18/1941

Contact Methods

  • AIM
    hlebo49@colba.net

Profile Information

  • Location
    Montreal, QC, Canada

Recent Profile Visitors

3,374 profile views
  1. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================
  2. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === This is a scam do not reply to the message. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================
  3. nasdaq

    www6.widgetserver

    Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know what problems persists. Wait for further instructions ==============================
  4. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Restart the computer normally. Now try to remove it. If it fails then execute the following. Download and run the Malwarebytes Cleanup Utility https://support.malwarebytes.com/docs/DOC-1112 When completed restart the computer normally to reset the registry. Reinstall the Malwarebytes and scan the computer. Remove all the entries that will be found. ===
  5. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please let me know if the problem persists. fixlist.txt
  6. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions ==============================
  7. Hi, Follow the instructions on this page. https://www.pcworld.com/article/247392/windows/my-computer-reboots-when-i-tell-it-to-shut-down.html If you get a BSOD and you can see if a driver is listed as the cause let me know which one. Or Quoted from the article. Post or attach the log.
  8. Hi, Sorry. I may have deleted it. Please try again.
  9. nasdaq

    Mapseasy.net

    Hi, Good work. Thank you for the information.
  10. nasdaq

    PC Infection

    Next time you run the AdwCleaner post the logs so that I can see what we are dealing with.
  11. No. Sorry. These attacks are known by Malwarebytes and is protecting you.
  12. nasdaq

    Windows Process Manager 32 bit

    Hi, Looking good. If these .link files are still there delete the them. C:\Users\Bilbo Swaggins\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome\?hr?m? ??p L?uncher.lnk C:\Users\Bilbo Swaggins\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Vys?r.lnk C:\Users\Bilbo Swaggins\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\?hr?m? Rem?t? Deskto?.lnk C:\Users\Bilbo Swaggins\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\G??gl? Chr?me.lnk === How is the computer running?
  13. nasdaq

    Please help me remove PUP

    Thank you for the feedback.
  14. Temporarily disable your AV program so it does not interfere. Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides. Download Zoek tool from here When the download appears, save to the Desktop. On the Desktop, right-click the Zoek.exe file and select: Run as Administrator (Give it a few seconds to appear.) Next, copy/paste the entire script inside the code box below to the input field of Zoek: createsrpoint; autoclean; emptyclsid; emptyffcache; FFdefaults; emptyiecache; iedefaults; emptychrcache; CHRdefaults; emptyalltemp; emptyfolderscheck;delete ipconfig /flushdns;b Now... Close any open Browsers. Click the Run script button, and wait. It takes a few minutes to run all the script. When the tool finishes, the zoek-results.log is opened in Notepad. The log is also found on the systemdrive, normally C:\ If a reboot is needed, the log is opened after the reboot. Please attach the zoek-results.log in your reply. ===
×

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.