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nasdaq

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About nasdaq

  • Birthday 06/18/1941

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    hlebo49@colba.net

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    Montreal, QC, Canada

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  1. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Attach the file(s). A 2 Steps process. Reply to this topic. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. <- Step 1. Click Attach this file. <- Step 2. Click the Add reply button. Please post the logs for my review. Let me know what problems persists. Wait for further instructions p.s. The Farbar program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. You should restore the program from the Quarantine folder. <<<>>>
  2. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If not already done restore the file. Restore or delete quarantined items in Malwarebytes for Windows https://support.malwarebytes.com/hc/en-us/articles/360038479214-Restore-or-delete-quarantined-items-in-Malwarebytes-for-Windows === Report this in the this Forum. File Detections https://forums.malwarebytes.com/forum/42-file-detections/ You may be asked to submit the file for further review. Hope that helps.
  3. Him You are good. This topic will be closed in a few days. If you need to return please do. Stay safe.
  4. Hi, Looking good. Any remaining issues?
  5. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === To complet this fix please boot the computer in this profile. (New Jan162022 Admin - farbar with Run as Admin) CCleaner (HKLM\...\CCleaner) (Version: 5.88 - Piriform) (comptuer experts no longer recommend this program) I suggest you remove it via the Control Panel > Programs > Programs and Features... Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists.fixlist.txt
  6. Thanks for the feedback. Stay safe.
  7. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === The .link was deleted by Malwarebytes Deleted C:\Windows\SysWOW64\Tasks\PC Optimizer.lnk Read abut it. https://forums.malwarebytes.com/topic/230843-removal-instructions-for-pc-optimizer-pro/ <<<>>> You should delete all the AdWCleaner.txt file n the folder in Bold. Not the folders. C:\AdwCleaner\Logs\AdwCleaner[C39].txt If you want you can keep the last 2 logs. But I do not see any need for them. The fixlog.txt attached will do some cleaning of empty registry entries. Will delete also the C:\Windows\SysWOW64\Tasks\PC Optimizer.lnk. I suspect that it will not be found. If that is the case run this scan. Run the Farbar program .exe as an Administrator. In the Search text area, copy and paste the following: PC Optimizer.lnk Once done, click on the Search File search button and wait for FRST to finish the search On completion, a log will open in Notepad. Copy and paste its content in your next reply === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  8. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Attach the file(s). A 2 Steps process. Reply to this topic. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. <- Step 1. Click Attach this file. <- Step 2. Click the Add reply button. Please post the logs for my review. Let me know what problems persists. Wait for further instructions p.s. The Farbar program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. You should restore the program from the Quarantine folder. ====
  9. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Exclude the Recycle bin from being scanned by MBAM How to: Exclude detections in Malwarebytes for Windows https://support.malwarebytes.com/hc/en-us/articles/360039024133-Exclude-detections-in-Malwarebytes-for-Windows-v3 Hope that helps.
  10. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  11. Hi, For your added protection I suggest you run the fix
  12. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === If you wish to keep a copy of the compromised files with the .reqg extension? on a flash drive do it. If you need help to delete them after you have saved the files let me know. I can give you a fit for it. Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  13. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. This Ransomware infection only corrupts your files. It does not leave any other malware on the computer. It's safe to open your computer. To find out what exactly you are dealing with navigate to this topic. https://id-ransomware.malwarehunterteam.com/ Submit a sample of the compromised files for their review. They will reply and let you know what you are dealing with. From what we know now, your files are not recoverable. Your only solution would be to restore the files from a good backup if you have one. The compromised files can be transferred to a CD or Flash drive. Should a solution be found in the future you may be able to restore them. It's never to late to use common sense to guard against being infected. Tips on how to prevent ransomware attacks https://www.kaspersky.com/resource-center/threats/how-to-prevent-ransomware Good luck. <<<>>> p.s. If you have any other issues with this computer please run this scan. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
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