Jump to content

Search the Community

Showing results for tags 'need help'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes 3 Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 7 results

  1. Hi I got infected and I am unable to launch farbar from normal desktop so I booted into windows recovery using a windows media USB. Then went to troubleshoot and opened Command Prompt I then than frst64.exe from command prompt and got the file i've attached I'm not sure what to do from here FRST.txt
  2. ADW Cleaner is a great tool! However, it shows this HKLM file as a threat which is also attached.: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext|DisableAddonLoadTimePerformanceNotifications I have tried changing the value in the registry as a decimal and even deleting manual. It still comes back and causing havoc on my Windows 7 Home Premium. Thanks for helping me get rid of this. Jeremiah 29:11-13 AdwCleaner[C00].txt
  3. Dear Malwarebytes Team, I have got the feeling that I got infected by a Virus. When I boot up my System, I get a black screen of death. I've had this issue a couple of times so I did the things I always do: ✔Starting Windows in Secure mode (With Network enabeld) ✔Opening my Antivirus(GDATA TOTAL SECURITY)+Malwarebytes After I saw that both of them had a disabled Realtime Protection I tried to reactivate them(Malwarebytes even showed me a message that the Protection is disabled) I had no luck. They instantly switched back to OFF and my Antivirus just stopped working and said: "Components are missing, please update" When I tried updating it, my Antivirus crashed. After this happend I paniced and reinstalled both Programs (Still in Security Mode) Nothing changed. None of the modules that my Antivirus uses worked. ✖Realtime protection is OFF ✖Firewall doesn't work ✖Websecurity doesn't work ✖GDATA Scan doesn't work ✖Literally nothing in my Antivirus worked So I scanned my System with Malwarebytes. It didn't find anything and I was left confused. So I looked into my protocols and found a massive list full of: Website blocked(10Times) at the same time on the same day while I wasn't even able to use my PC At this moment I knew that I was infected for sure. The only rational thing for me was to load a backup. But it only showed a backup from the day those websites got blocked( and I knew that I had made Backups before I went on vacation) So I was stuck with my blackscreened PC, a not working Antivirus, and a malfunctioning Malwarebytes. These are the things I already tried ( I will also attach a .png file that shows all the programs): ✝ADWCleaner ✝mbar-1.10.2.1002-nr ✝Hitman Pro (Test Version) ✝JunkwareRemovalTool[Malwarebytes](JRT) ✝My paid Antivirus (GDATA TOTAL PROTECTION) [Crashes] [Can't activate any Protection] ✝Malwarebytes (doesn't detect anything) [Can't activate realtime Protection] ✝RKiller ✝Backup My FRST Files : FRST.txt Addition.txt [German] I would really apreciate it if you could help me with my Infection. My Information: Male German ( can also write English) System: Windows 7 Professional NOTE: I can only interact with my PC through Windows Secured Mode (+Network) I will add a Malwarebytes scan too after I've got a reply from a Moderator, because the scan takes some time. SCAN:Scan.txt [Clean somehow] The pictures only show things in German. I hope thats okay. Thank you for spending YOUR time on MY problem, sincerely, Simon
  4. i have tried everything to get rid of trojan virus but to no avail . i purchased malwarebytes and that dosent work.
  5. Hi all. My computer is losing space from a virus and I need help cleaning it. I installed a few programs including aswmbr, FRST, JRT, Malwarebytes, adwcleaner, and securitycheck. I ran aswmbr and found an infected file. I'll attach my aswmbr scan below. Thanks. aswMBR.txt
  6. My Windows 10 PC has been running slow and, at times, doing strange things - telling me Chrome is unresponsive when I click on a link in email (when Chrome is working well) and occasionally attempting to connect with www.invokefun.com which McAffee blocks and reports as a "bad" site. Scans with McAfee, MalwareBytes and JRT report no problems. Scan with AdwCleaner finds and removed ask.com and aol.com LOG FILE entry "Chrome pref Found: [C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Web data] - ask.com Chrome pref Found: [C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Web data] - aol.com". Scan with RogueKiller finds and removes PUM.Homepage BUT repeat scans after using the PC again find PUM.Homepage. I realize I'm unable to fix this problem on my own and appeal for help from the experts. Thanks, in advance, for reading this post and reaching out to me.
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.