Jump to content

Search the Community

Showing results for tags 'help'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes 3 Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 170 results

  1. I am running AdwcleanAdwCleaner.ziper 7.4 also and it is hung up. I am attaching the zip file.
  2. As the title says, Malwarebytes has been stuck on this single file for about 40 minutes now. Attached below is just an image of it. I'm not really sure what kind of information I should be supplying. But, if anyone can help, I'd be happy.
  3. I'm running Windows 10 and primarily use Chrome. I have blocked website reports for "minisrclink.cool" and my computer is obviously infected with something so I assume it's that adware. My homepage hasn't been effected and I don't see any strange programs on my computer or extensions on my chrome browser. Whatever it is has drastically slowed my computer and my destop often disapears(goes blank, no start menu, only the programs that were maximazed at the time are available unless I do something like act like I'm going to save the webpage which brings up explorer and then opening folders that way) and I have to log out or restart to get it to come back. Seems like I need a custom file to use FBST. The more I read, the more confused I am. Seems like there are multiple ways to get rid of it. Thanks!
  4. Hello, recently I noticed I started getting popups whenever chrome was open so I ran MWB and Adwcleaner and neither found anything. But I researched it and it's the www1.ecleneue.com pop up virus. Could someone help me get this off my computer? Thank you!
  5. Hi Chris and Maurice! As you may have noticed I am in fact not the original post-er (Chris), but I have a similar if not exact same problem I've got Malwarebytes blocking saltjs.01bd.ru and it seems to have attached itself to Chrome and a gaming program I use called "Parsec" It also appears that I've got something called Mail.ru, I'm not sure if this thing is related but I have tried multiple times to remove it with Malwarebytes As you may have sees, and as I have mentioned before, I believe this is a very similar problem to Chris's, therefor I followed the steps you (Maurice) have posted, so here is the attached log file. -Dezza mbst-grab-results.zip
  6. I used MalwareBytes to remove the viruses that windows defender couldn't for some reason but the website blocked is still popping up.
  7. I have a virus and I cant seem to find it. Help Please!
  8. I'm having the same issue. I've attached my log files.mbst-grab-results.zip
  9. Hello, I've somehow managed to get an infection (or virus I'm not sure) by falling for a suprisingly realistic "free" scam. After they logged on to my Discord they sent messages and I was able to tell that this was clearly a virus so I deleted the files that I had downloaded and they didn't come back. Today they logged on once again threatening me that they might mess up my pc. I didn't belive they had access to my whole pc but after looking around in task manager I saw fontdrvhost.exe running off somewhere I didn't recognize so I searched it up. It lead me to a thread where somebody too had their pc infected by this. As of now they removed everything on my Discord account and I'm hoping they won't mess up my whole system. I'm pretty sure it would be different for every person so it would be really cool if you guys could help me out :)
  10. I ran the basic repair tool without thinking (I was fairly tired) and upon restarting, literally nothing works. I can log in alright but programs won’t run, either doing nothing or giving me error messages. I can’t even see any available networks never mind connect to them. I’ve gotten errors for the Microsoft Notification Center, windows firewall, windows update settings, and once there was even a log telling me that the video hardware itself was damaged, which never came back after a second reset. A system restore ends up failing as well, saying it can’t access a file. Please help me ASAP.
  11. earlier this month I updated my windows, but my antivirus picked up on a threat from one of the .dll files used to install the said update. I assumed not much of it and continued on with allowing it. Ever since then, when my computer goes to sleep when I am away and I wake it up my computer runs extremely slow with a black screen appearing in the middle of my two monitors. I do see a program running as it is on my taskbar. (I'm assuming its a crypto miner trojan So I installed Malwarebytes, BitDefender, System mechanics, and ADWcleaner. I'm unsure of how to solve this and or what to do next. I would also like to mention that the software did detect the file from the windows update and it was removed, It was called W32/MebrootDll! I am thankful for your help, bloomer
  12. Hallo Ich habe vor längerer Zeit zwei Malwarebytes Livetime Lizenzen über Cleverbridge gekauft. Diese nutze ich seit Jahren. Nun wurden beide gesperrt, Obwohl bei Malwarebytes registriert! Malwarebytes sagt, sie haben nicht direkt bei uns gekauft, können wir nichts machen. Natürlich könnten sie meine Lizenz für mich freigeben. Wird gemacht wenn direkt bei Malwarebytes gekauft wurde. Ich habe legal bei einer Firma gekauft, welche die Lizenzen auch legal erworben hat. Und Malwarebytes betrügt mich quasi um meine Lizenz. ( so empfinde ich es ) Ich finde diese Geschäftspolitik unmöglich. Kann mir hier jemand einen rat geben, oder mir vielleicht helfen? Liebe Grüße Jennifer Hello I bought two Malwarebytes Livetime licenses over Cleverbridge some time ago. I use this for years. Now both were locked, Although registered at Malwarebytes! Malwarebytes says they have not bought directly from us, we can not do anything. Of course they could release my license for me. Is made when bought directly from Malwarebytes. I legally bought from a company that legally acquired the licenses. And Malwarebytes almost cheats on my license. (that's how I feel) I find this business policy impossible. Can someone give me an advice here, or maybe help me? Greetings Jennifer
  13. After Using this Script https://github.com/DrEmpiricism/Optimize-Offline My Hard Drives All Media file Become DOCM File.Also There is Note as "Restore my file". I am installing Malwarebytes for remove that Virus.I am Still Dont know is there any way to recover those file's There been a lot of memory Images Encryped too. Can help!!! Thanks in Advance Restore-My-Files.txt
  14. Hey guys, hopefully, this issue seems simple to the guys who are really good at getting rid of malware and what not. A few weeks ago, my laptop would work fine for about 15 or so minutes then when I try visiting ANY websites that weren't Google and YouTube, I would get a long loading time followed by a blank screen that says "Chrome took too long to respond". Now, every since yesterday morning, that 15 minutes has gone down to like 2 minutes. I barely have any time to scroll the internet because the Chrome message from before pops up and/or the page freezes and becomes unresponsive. I imagine this has something to do with malware and what not. Can someone help me, please? I can download JRT, MalwareBytes, ComboFix or anything else I may need to fix this problem. Thank you so much!
  15. I was playing a few hours earlier and my PC started acting weird, tabs being opened by themselves and keys and clicks without my input, This is clearly the signs of RAT and I've had hard time trying to remove it. I ran a couple of full scans to see if that would find it but it did not, I tried looking in task manager and other places for suspicious programs but there wasn't any, The only thing I've caught was an Inbound connection by a Trogan report which was located in my wininit.exe file, I've attached it below. Any help would be greatly appreciated! report.txt
  16. My headsets stopped working when i removed a malware from my PC. I clicked on restart via malwarebytes for the removal process to be finished and then my PC frose on the blue screen where it says restarting and then i turned the PC off and turned it on again. But once i did my PC had remove my headsets software drive and also out of nowhere my device driver was not working properly and the troubleshooter didn't detect anything. I need help pls someone help me and also this happend to my gaming headset directly after the restart and also now i have no malware left or any threat or virus but i watched YouTube and try to see solutions and not any solution worked. So pls I need someone in Support & Help to help me because no YouTube videos could help me and also pls contact me as fast as possible or comment if you know a solution. (i have checked for update drivers for my specific headsets if didn't even have any)
  17. ✌️✌️😋Hey guys, im new in the forum and with Malwarebytes.👋👋 😞Just finished a scan and i got a few threats,😤 im looking to know the best course of action, and if i have to worry about the results. 😅In the TXT you will find my first scan, i already put them in quarentine, i should delete them? 🤔 Thanks in advance! 1.txt
  18. Someone just told me a file I just downloaded was a cookie logger, I couldn't find anything that says how these work. I never did run the program, but I still want to know if it could have infected my computer! Please help, even if cookie loggers are fine, answer the question anyway. They showed me pictures of things the logger did, so I believe that they can actually do something.
  19. I have a virus that slows down the work of my CPU and GPU, uses my PC for bit mining, pops up ads on my browser, stops malwarebytes from launching and other things. I scanned and cleared my PC in safe mode using Malwarebytes, ADWcleaner and Sophos Scanner Virus Removal Tool and reset my Google Chrome sync. This worked for 3 days when the virus came back. Here's my FRST scan log. I'm sorry I'm not sure how to post pictures but here are some pictures of scan results in Microsoft Word (I'm sorry for being stupid but not sure how to properly upload them). FRST.txt Addition.txt virus list.docx
  20. I'm really stressed out because I can't handle all these other retarded anti virus programs and I deal with a lot of malware and things like that, im a reverser and sometimes ill accidentally slip up and open these files. Its really annoying and I can't do anything about it, I currently have avast, its bad. It says installation token not found, I've tried reinstalling and such. Same problem, I tried on a VPN and not. I tried the key on another PC, it worked. Doesn't work on mine.. help? Thank you.
  21. I have stupidly run a suspect executable file, which then popped up with some jumbled characters and contained "c:\windows\system32\drivers". This has concerned me that it has edited files and installed a RootKit though scans with Malwarebytes and others are showing nothing. How can I be sure there is no infection?
  22. Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the virus basics and how to retract them, i.e going into safe mode and using antivirus apps. Completely wiping my HDD(s) and using another computer for an OS boot. But I cant do any of those. Scenario 1. I would go to wipe my hard drives but every time whether it was full wipe or restore back to last known download, it would always say "there isnt enough storage in your harddrive" or "process could not be completed" I have two 2TB hard drives and a 500gb ssd as well as a 250gb M.2. Scenario 2. I go to any of the safe mode options and it would try to boot it up but it always says "failed to boot into safe mode, try using another boot method" And I have that much storage, more than your average person whomst has a PC. My OS is valid and not pirated, so to me this makes no sense. To be more clear if you didnt get what I said I will be more in depth here: When I turn on my PC it loads MSI bios screen, then goes to running windows, THEN running diagnostics. Which from there goes to the options/troubleshooting area of the diagnostics. This happens EVERY time I turn my PC on. I've tried to do the download the OS on another PC and redo all that, but that dosnt work at all. And I cant boof info safe mode. I wanna fix this PC before I make the decision to buy a new one, instead of wasting money on something that can be fixed. I believe there is a way. I hope there are gonna be a lot of people responding and trying to help cause using the windows forums was the worst. Takes for ever to respond and when someone does, it's a stupid troubleshoot I already know about then when explained they leave it there as if im not there. As of the matter, I would try to use another PC or laptop get a USB and download a bootable virus cleaner but I cant get into safe mode to do that. Thanks for your help if any!
  23. Hello. My website getting blocked in big companies. Do you know why? /Max
  24. Hey everyone! Question about ultra viewer. I'm ashamed to admit that one of those scammers got me to download it. I caught on after a little while. He was prenteding to be from PayPal shortly after I had opened a dispute. Ended up trying to get me to put a Google play card. He was pretty angry with me when I made it clear I caught on, do they usually stop once you say you know it's a scam? He did not receive any passwords or money. Just my email and name. I immediately changed every password and added extra security measures and also logged out of previous sessions. I also obviously uninstalled ultraviewer. How can I be sure it is gone? I scanned the computer using Malwarebytes and it came back clean. Does Malwarebytes get rid of it? Any help is greatly appreciated !
  25. I cant open any antivirus, i had try everything. when i tryed to open Malwarebytes it saids something like "Windows havent Access to the device…" i see that some archives are being automatically put on "excusions" inside of Windows defender and if i kicked out a few moments later those are there again. and by the way i cant open Google Chrome too but doesnt say why. Sorry for my bad english... FRST.txt Addition.txt
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.