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nasdaq

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  1. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Exclude the Recycle bin from being scanned by MBAM How to: Exclude detections in Malwarebytes for Windows https://support.malwarebytes.com/hc/en-us/articles/360039024133-Exclude-detections-in-Malwarebytes-for-Windows-v3 Hope that helps.
  2. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  3. Hi, For your added protection I suggest you run the fix
  4. Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === If you wish to keep a copy of the compromised files with the .reqg extension? on a flash drive do it. If you need help to delete them after you have saved the files let me know. I can give you a fit for it. Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  5. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. This Ransomware infection only corrupts your files. It does not leave any other malware on the computer. It's safe to open your computer. To find out what exactly you are dealing with navigate to this topic. https://id-ransomware.malwarehunterteam.com/ Submit a sample of the compromised files for their review. They will reply and let you know what you are dealing with. From what we know now, your files are not recoverable. Your only solution would be to restore the files from a good backup if you have one. The compromised files can be transferred to a CD or Flash drive. Should a solution be found in the future you may be able to restore them. It's never to late to use common sense to guard against being infected. Tips on how to prevent ransomware attacks https://www.kaspersky.com/resource-center/threats/how-to-prevent-ransomware Good luck. <<<>>> p.s. If you have any other issues with this computer please run this scan. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
  6. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} Enable Windows Defender. How To: https://docs.microsoft.com/en-us/mem/intune/user-help/turn-on-defender-windows <<<>>> Remove this program in bold using the Control Panel > Programs > Programs and Features. DriverUpdate (HKLM\...\{CEBD30E4-88A6-400F-8258-B71BDBDEE471}) (Version: 5.8.15 - Slimware Utilities Holdings, Inc.) Hidden <==== ATTENTION <<<>>> Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  7. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === AV: ESET Security (Enabled - Up to date) AV: Norton Security (Disabled - Out of date) {E3FDBD9F-8140-1400-F32B-8B58923F7C4D} I suggest you remove Norton using their Uninstaller. Download and run their uninstaller tool from this site. https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Restart the computer when the removal is completed. ----- Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === The files Malwarebytes is reporting are Quarantined. Not causing any issues. Delete it. How to Delete/Restore quarantined files. https://support.malwarebytes.com/hc/en-us/articles/360038479214-Quarantine-or-restore-items-with-Malwarebytes-for-Windows-v4 Follow the directives on the page to delete all the files. <<<>>> Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  8. Hi, Reviewing you log now. Stay posted. nasdaq
  9. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Let me know what problems persists. Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
  10. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Some programs do create files in a \Temp folder in order to run properly. These files are normally deleted when you close the programs. Unfortunately some programs do not clean the files when closing. === Run this scan and I wlll review the logs. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Let me know of any other issues with this computer. Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
  11. Hi, I need additional information. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Attach the file(s). A 2 Steps process. Reply to this topic. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. <- Step 1. Click Attach this file. <- Step 2. Click the Add reply button. Please post the logs for my review. Wait for further instructions p.s. The Farbar program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. You should restore the program from the Quarantine folder. ====
  12. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If you do not have Malwarebytes installed just run it as suggested, If not: Please download Malwarebytes Anti-Malware from Malwarebytes or from BleepingComputer Right-click on the MBAM icon and select Run as administrator to run the tool.Click Yes to accept any security warnings that may appear.Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.On the left menu pane click the Settings tab, and then select the Protection tab on the top.Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan buttonNote: The scan may take some time to finish, so please be patient.If potential threats are detected, ensure to check mark all the listed items, and click the Quarantine Selected button.While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Malwarebytes your Desktop. [*]Close all open programs and internet browsers.[/*] [*]Double click on AdwCleaner.exe to run the tool.[/*] [*]Click the Scan button and wait for the process to complete.[/*] [*]Click the LogFile button and the report will open in Notepad.[/*] [/LIST] IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  13. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === The Zzla virus is a STOP/DJVU family of ransomware-type infections Navigate to this topic. https://id-ransomware.malwarehunterteam.com/ Submit a sample of the compromised files for their review. They will reply and let you know what you are dealing with. From what we know now, your files are not recoverable. Your only solution would be to restore the files from a good backup if you have one. The compromised files can be transferred to a CD or Flash drive. Should a solution be found in the future you may be able to restore them. It's never to late to use common sense to guard against being infected. Tips on how to prevent ransomware attacks https://www.kaspersky.com/resource-center/threats/how-to-prevent-ransomware Good luck. <<<>>> p.s. If you have any other proroblems with this computer download and run this program. Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Let me know what problems persists. Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
  14. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === No malware was found in your logs. This is just a fix to do some maintenance. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === If the problem persists and Chrome is Synced with other Devices reset it. https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ https://support.google.com/chrome/answer/185277 Execute the suggested fix. Restart the computer normally. =========== Please post the Fixlog.txt and let me know if the problem is solved. fixlist.txt
  15. Hi, Did you try to enable the WIFI on you phone?
  16. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt
  17. Hi, No malware was found in your logs. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Download Farbar's Service Scanner utility http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and Save to your Desktop. If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Administrator. If using XP, double-click to start. Answer Yes to ok when prompted. If your firewall then puts out a prompt, again, allow it to run. Once FSS is on-screen, be sure the following items are check marked: Internet Services Windows Firewall System Restore Security Center/Action Center Windows Update Windows Defender Click on "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Copy & Paste contents of FSS.txt into your reply. <<<>>> Please post the Fixlog.txt. Let me know what problem persists with this computer. fixlist.txt
  18. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the Farbar Recovery Scan Tool (FRST). Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Ensure that you are in an Administrator Account Double-click to run it. When the tool opens click Yes to disclaimer. Check the boxes as seen here: Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Please attach the logs for my review. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. http://deeprybka.trojaner-board.de/eset/eng/attachlogs.png Wait for further instructions p.s. This program is updated often. If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided. OR, you should restore the program from the Quarantine folder. ====
  19. Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. === Enable Windows Defender. How To: https://docs.microsoft.com/en-us/mem/intune/user-help/turn-on-defender-windows AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ---- Before you proceed with this fix You need to Move or copy the Farbar program to your Desktop. The fixlog.txt attached mush alse be saved on your Desktop in order to succeed. p.s. The desktop folder is located at: C:\Users\ocelo\Desktop ==== Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === If the problem persists and Chrome is Synced with other Devices reset it. https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ https://support.google.com/chrome/answer/185277 Execute the suggested fix. Restart the computer normally. =========== Please post the Fixlog.txt. If the problem persists can you give me the what exacly is the bloated with bs links. Anything that will help find the culprit. Also what is the function of the F12 key on your computer. fixlist.txt
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