nasdaq

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === If the problem is not solved run this program. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions

Hi, Avast Does not give up so easily I suggest you Download and Run their uninstaller. https://www.avast.com/en-ca/uninstall-utility Restart the computer when done. How is the computer running now?

Hi, Do you have the latest MBAM version. Check it out. === Was Avast previously installed on this computer? === Are you syncing this computer with an other device?

Hi No sorry. The real time protection will stop. You will have to run the program when you see that the computer is not running as well as expected. Check out the Malwarebytes browser extension beta for Chrome and Firefox and say goodbye to tech support scams and many other web threats! Chome: https://forums.malwarebytes.com/topic/218616-malwarebytes-browser-extension-for-chrome-beta/ FireFox: https://forums.malwarebytes.com/topic/218646-malwarebytes-browser-extension-for-firefox-beta/ Additional information. Malwarebytes Browser Extension Blocks Malware, Scams, Ads, & Trackers https://www.bleepingcomputer.com/news/security/malwarebytes-browser-extension-blocks-malware-scams-ads-and-trackers/ <<<>>> Stay safe.

Hi, This entry is protected or used by this running key. HKLM\...\Winlogon: [Userinit] C:\WINDOWS\System32\KUsrInit.exe, The file KUsrInit.exe, is from the KACE Networks, Inc. Reas about it. https://www.freefixer.com/library/file/KUsrInit.exe-46229/ Are you familiar with this service? === Did you set this task to up date the Group Policy program? The other two entries in the AdwCleaner and just some remnant in your Chrome. Open the Chrome Settings and check all section referring to Home page or URL. If you find ASK or AOL delete it.

Glad we could help. If not already done delete the folder in bold. Not sure if it was deleted by the RogueKiller Program. C:\ProgramData\EpsilonCharonMKL

Hi, What is left is only an entry in the Registry. This fix will remove these regisgtry entries. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Is Malwarebytes installed and work correctly? fixlist.txt

Hi, Please confirm that your have set the Notifications to Off?

These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png ===

Hi, Please open the uninstallclean.bat with Notepad and make sure it's not deleting any of the MBAM or any other good folders. Did you install this service? S2 MBAMIService; C:\ProgramData\MB3Install\MBAMIService.exe [170496 2018-09-19] (Malwarebytes) [File not signed] If not open the Task Manger and disable this service. === Reinstall Malwarebytes from this site: https://www.malwarebytes.com/ Scan the computer. After a restart let me know if the program is still around.

Hi, All clean. Glad we could help.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions

Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Let me know of any remaining issues with this computer. fixlist.txt

Hi, Will I be at risk after the trial for premium ends? For the real time protection yes. If you have any issues form it you will have to run the Malwarebytes yourself and clean what MBAM will find. I will leave this topic open for a few days.

Hi, Unless you can get a copy of the XP installation disk there is nothing else I can do here. This forum is still helping on XP computer. https://www.bleepingcomputer.com/forums/f/56/windows-xp-home-and-professional/ Some one there will be able to help you getting the disk or the missing files. They may also be able to find out what is causing the issues with your computer. Hope that helps.

Hi, Looks link a few files are missing. From the Start > Run Box execute SFC.EXE / Scannow Click the OK button. You may be asked to provide the Windows XP disk. Let me know if it works. === Let see if we can restore your internet. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Keep me posted. fixlist.txt

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === Let me know if all is well.

What are you testing. Please post the logs for my review.

Hi, Many of the entries listed in your Addition.txt log concerning Quick Heal Total Security are missing the filename. Did you remove the folders associated with this program instead of using the Add/Remove programs applet? You have no protection. McAfee Security Scan Plus. and AdvancedSystemCare are not enough today to protect against virus infection. === Even your Windows Firewall is disabled. Set it ON. https://support.microsoft.com/en-ca/help/875356/how-to-configure-the-windows-firewall-feature-in-windows-xp-service-pa === Run the AdwCleaner program and delete all entries EXCEPT .AdvancedSystemCare It's considered PUP (Potentially Unwanted Program) you can keep it your call. After a restart of the computer run the AdwCleaner and post a fresh Log. Run the Farbar program and post fresh.txt and Addition.txt logs for my review. To refresh the Addition.txt log make sure you check the box to create the file. Let me know what problem persists.

That log is clean. Is the problem persisting? Are we OK?

Hi, No problems.

Hi t1m89 Thank you for your comments. You may not be aware but you are not authorized to post in some else's topic. I strongly suggest that you start your own topic. The infection may not be the same on your system. You can follow this topic but do not post any additional information. We can find any advice you post in your own topic. ==== Heliton That is good news. Keep an eye on it for a few days and let me know if it returns. I read a topic this morning that this may be hidden in the PowerShell. I'm not well verse with thiis Script but we can get help if needed. Keep me posted.

Hi, I just look at your TdssKiller log and the compromised files were identified. I taught you knew about it so I let it be. Run the TDsskiller tool and fix these entries. Restart the computer normally. Run my last Farbar fix one one time. Let me know if the problem persists.

hi, The run keys are clean. Is this still reported by Mwalwarebytes? O Malwarebytes identifica ameaça, como Trojan.Agent.BTMGen localizado no Windows/Temp/Conhost.exe ?

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === These attacks are stopped by Malwarebytes and you are notified accordingly. Check the Notifications settings. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === If the problem persists run this program. Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions