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[ RESOLVED ] Error Message: "Something went wrong"


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Hello and Welcome @Smerling

Sorry the software is not working for you.... looks like the system has not been rebooted in over 21 days, try a reboot first, if that does not work then using the same tool, can you perform the steps below for a CLEAN re-install?

Can you please do the following?
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click the CLEAN button and follow the onscreen instructions to reinstall Malwarebytes
  • NOTE: Please have patience as it can take a while to remove and reinstall. The computer will restart to complete
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