Smerling Posted May 8, 2022 ID:1514771 Share Posted May 8, 2022 I need help with the above error message that says: "One or more items in the current update did not complete successfully." Using the repair tool I download a file, which I have attached. Can my problem be fixed? mbst-grab-results.zip Link to post Share on other sites More sharing options...
Solution Firefox Posted May 8, 2022 Solution ID:1514774 Share Posted May 8, 2022 (edited) Hello and Welcome @Smerling Sorry the software is not working for you.... looks like the system has not been rebooted in over 21 days, try a reboot first, if that does not work then using the same tool, can you perform the steps below for a CLEAN re-install? Can you please do the following? Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click the CLEAN button and follow the onscreen instructions to reinstall Malwarebytes NOTE: Please have patience as it can take a while to remove and reinstall. The computer will restart to complete Edited May 8, 2022 by Firefox Link to post Share on other sites More sharing options...
Smerling Posted May 9, 2022 Author ID:1514836 Share Posted May 9, 2022 Thank you. A simple reboot did the trick. Link to post Share on other sites More sharing options...
Firefox Posted May 9, 2022 ID:1514847 Share Posted May 9, 2022 2 hours ago, Smerling said: Thank you. A simple reboot did the trick. Awesome! Glad to hear it... should you encounter any other issues don't hesitate to post. 1 Link to post Share on other sites More sharing options...
Porthos Posted May 9, 2022 ID:1514851 Share Posted May 9, 2022 3 hours ago, Smerling said: A simple reboot did the trick. Does not suprise mt since at the time you gathered the log, your system had not been restarted for 21 days 22 hours 19 minutes 13 seconds Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 9, 2022 Root Admin ID:1514893 Share Posted May 9, 2022 Closing this topic as it's been resolved. Link to post Share on other sites More sharing options...
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