throkr Posted March 15, 2020 ID:1367335 Share Posted March 15, 2020 Hi, Since this update the message (see screenshot) is displayed in English only (I'm using the French version). I suppose that this is related with the new display option "Select Background" ... Thank you ! Link to post Share on other sites More sharing options...
exile360 Posted March 15, 2020 ID:1367336 Share Posted March 15, 2020 Greetings, I just tested on my own system and the translated text appears to be displayed correctly: I also verified that the Spanish language translation is working correctly as well: You may need to close and re-open the main Malwarebytes UI if it isn't updating the text correctly. If that fails to resolve it then I would suggest restarting the system and if the issue still persists then I would recommend a clean install then upgrading to the beta once more to verify that it displays correctly: Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here Once that is done, launch Malwarebytes and access the General settings tab by clicking the small gear icon in the upper right, then enable the option for beta updates near the bottom of the tab, then scroll back to the top and click the Check for updates button and allow Malwarebytes to download and install the new beta Please let us know how it goes and if the issue still persists or not. Thanks Link to post Share on other sites More sharing options...
throkr Posted March 15, 2020 Author ID:1367350 Share Posted March 15, 2020 (edited) Thanks for the fast reply. Close and re-open MB didn't work, so I made a new installation using the Support Tool and updated with beta updates enabled. This didn't work. I made again a new installation and, this time, I was able to update to CU version 1.0.853 with beta updates disabled. This time it worked but I see that the new display option has now been removed ! - Win10 1909 - Build 18363.720 - Edited March 15, 2020 by throkr added OS details Link to post Share on other sites More sharing options...
Staff tetonbob Posted March 15, 2020 Staff ID:1367354 Share Posted March 15, 2020 Hello, @throkr - you should not be able to receive the Beta CU version 1.0.853 unless Beta updates is enabled. Please confirm the 'Component package version' you're on. I see the same as you do, with 1.0.853. The banner wording 'Awesome! Your computer is protected.' is not translated. Link to post Share on other sites More sharing options...
Massimiliano Posted March 15, 2020 ID:1367357 Share Posted March 15, 2020 I confirm, even with the Italian version the situation is the same Link to post Share on other sites More sharing options...
throkr Posted March 15, 2020 Author ID:1367367 Share Posted March 15, 2020 (edited) 2 hours ago, tetonbob said: Hello, @throkr - you should not be able to receive the Beta CU version 1.0.853 unless Beta updates is enabled. Please confirm the 'Component package version' you're on. I see the same as you do, with 1.0.853. The banner wording 'Awesome! Your computer is protected.' is not translated. Hi @tetonbob, I'm now on CU version 1.0.853, the banner is translated in French but the new display option is not present anymore (seen screenshots). - Win10 1909 - Build 18363.720 - Edited March 15, 2020 by throkr typo Link to post Share on other sites More sharing options...
Staff tetonbob Posted March 15, 2020 Staff ID:1367369 Share Posted March 15, 2020 Hi @throkr - Can you please collect and upload the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Link to post Share on other sites More sharing options...
throkr Posted March 15, 2020 Author ID:1367372 Share Posted March 15, 2020 HI @tetonbob, Requested logs are attached. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Staff tetonbob Posted March 15, 2020 Staff ID:1367377 Share Posted March 15, 2020 (edited) Hi @throkr - I see the reason for what you are now seeing but not the cause. While your Component package version does indicate the Beta version, the file versions are not. mbam.exe for example should be 4.0.0.594 but mb-check-results.txt shows 4.0.0.591 (version from our current release build), which would explain why the Dashboard text is showing as expected again. arwlib.dll should be 3.1.0.817 but mb-check-results.txt shows 3.1.0.803 I need to be away from the PC for some hours. We'll investigate. Edited March 15, 2020 by tetonbob Link to post Share on other sites More sharing options...
Firefox Posted March 15, 2020 ID:1367386 Share Posted March 15, 2020 6 hours ago, exile360 said: I also verified that the Spanish language translation is working correctly as well: Who translated it to Spanish? Awesome! Your computer is protected in Spanish translates to the following: ¡Increíble! Su computadora está protegida. (I can also use Fantastico!) Not saying its wrong, as using the translation you have set for spanish does translate to english properly... its looks weird. Link to post Share on other sites More sharing options...
throkr Posted March 15, 2020 Author ID:1367391 Share Posted March 15, 2020 (edited) 1 hour ago, tetonbob said: Hi @throkr - I see the reason for what you are now seeing but not the cause. While your Component package version does indicate the Beta version, the file versions are not. mbam.exe for example should be 4.0.0.594 but mb-check-results.txt shows 4.0.0.591 (version from our current release build), which would explain why the Dashboard text is showing as expected again. arwlib.dll should be 3.1.0.817 but mb-check-results.txt shows 3.1.0.803 I need to be away from the PC for some hours. We'll investigate. Hi @tetonbob, Well, I think this is my mistake . After the new installation, I injected (copy/paste) the content of the "C:\ProgramData\Malwarebytes\MBAMService\config" folder (which I saved previously) in order to have my settings again. For the time being, I reverted to an earlier disc image and have now MB as it was when starting this topic: CU version 1.0853 (updated with beta updates enabled) the banner is not translated the new display option "Select Background" is present - Win10 1909 - Build 18363.720 - Thanks for your time ! Edited March 15, 2020 by throkr typo Link to post Share on other sites More sharing options...
Staff tetonbob Posted March 15, 2020 Staff ID:1367423 Share Posted March 15, 2020 3 hours ago, throkr said: Hi @tetonbob, Well, I think this is my mistake . After the new installation, I injected (copy/paste) the content of the "C:\ProgramData\Malwarebytes\MBAMService\config" folder (which I saved previously) in order to have my settings again. For the time being, I reverted to an earlier disc image and have now MB as it was when starting this topic: CU version 1.0853 (updated with beta updates enabled) the banner is not translated the new display option "Select Background" is present - Win10 1909 - Build 18363.720 - Thanks for your time ! Hi @throkr - thanks for letting us know. That would certainly explain it. 🙂 We've filed a defect for the original issue you've reported in this topic. Link to post Share on other sites More sharing options...
throkr Posted March 15, 2020 Author ID:1367433 Share Posted March 15, 2020 28 minutes ago, tetonbob said: We've filed a defect for the original issue you've reported in this topic. Great, thank you for that. Link to post Share on other sites More sharing options...
throkr Posted March 26, 2020 Author ID:1369099 Share Posted March 26, 2020 (edited) Hi, Problem solved after updating to the latest beta CU 1.0.860. Thank you. Edited March 26, 2020 by throkr typo Link to post Share on other sites More sharing options...
Staff tetonbob Posted March 27, 2020 Staff ID:1369169 Share Posted March 27, 2020 Thanks for letting us know you see the same as we do! And thanks again for your report 🙂 Link to post Share on other sites More sharing options...
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