BSOD caused by MWAC.sys on my system

[Eagle12]

Receiving BSOD with mwac.sys message. Can anyone assist?

HP Desktop, Windows 10 Home Edition.

mbst-grab-results.zip mb-check-results.zip

[nikhils]

Hello @Eagle12

Can you please send us the following file from your system: C:\WINDOWS\MEMORY.DMP   

Use a service like www.wetransfer.com to send us the file.

Thank you.

[Eagle12]

020720-36812-01.dmp

021520-47328-01.dmp 021620-27015-01.dmp 021620-35593-01.dmp 021820-27843-01.dmp

[LiquidTension]

Hi @Eagle12,

Thanks for those dumps. Unfortunately, minidumps aren't particularly useful. Could you zip up and upload the full memory dump found at C:\Windows\MEMORY.dmp please?

Also, please provide the following information:

• When did this BSOD first start occurring?
• How often does it occur? Are you able to consistently reproduce it or is it random?
• What actions typically cause it to occur? What were you doing with the computer when it last occurred?
• If you temporarily uninstall McAfee and reboot the computer, does the BSOD persist?

Edited February 19, 2020 by LiquidTension

[Eagle12]

To what email address can I send the file?

[boombastik]

You can upload it to Wetransfer and copy the link here.

The file will be deleted automatically after a week.

-https://wetransfer.com/

[Eagle12]

I uploaded the file to wetransfer but it asks for an email to send it to?

How do I send it to you?

[Firefox]

12 minutes ago, Eagle12 said:

I uploaded the file to wetransfer but it asks for an email to send it to?

Click on the three ... dots on the lower left and select Get Transfer Link

 

 

[Eagle12]

https://we.tl/t-AkTjLyiBTa

The BOSD are random maybe a handful over the last three weeks. I don't remember doing anything out of the ordinary when the BOSD happens. I have not uninstalled / reinstalled Mcafee.

[Firefox]

Thanks @Eagle12 for the link/file.  @LiquidTension will have a look at it when he gets a chance.