Malwarebytes Anti-Malware A new version is ready to install click to install

[max22]

I keep getting this message with my Malwarebytes Anti-Malware on my limited user account but whenever I click nothing happens. It just opens the main Malwarebytes Anti-Malware screen. What am I suppose to do ?

Can Malwarebytes Anti-Malware upgrade to a new version in a limited user account by itself ?

[exile360]

Greetings

No, it cannot. Like most other software, you need to have administrative privileges to install the program so you'll need to log into your administrative user account to install the new version.

[Firefox]

Nevermind, Exile beat me to it.

[max22]

Thanks guys still a little confused though. Where do I find the update it downloaded for me sense it said it was ready to install ?

[exile360]

If you log into your administrative user account and open Malwarebytes Anti-Malware (the scanner), you should then be prompted to install the new version. If you are not, then check for updates via the Update tab.

[ih8spyware]

I am getting this notification about a new user, I am logged in as a user who is a member of Administrators, and when I click OK to "Install now?" it tells me:

 

Please log in as an administrator to install the new version of Malwarebytes Anti-Malware.

 

I've doublechecked and the account I'm using definitely is a member of Administrators.

[Cornath]

Having the same problem as ih8spyware. I'm logged in as an admin and still can't install the update.

[ih8spyware]

*About a new *version*, not a new user.

[Firefox]

ih8spyware and Cornath

Its better to always start a new topic for yourselves, especially if you are replying to a very old topic, which probably does not apply any longer...

Your issue is more than likely that you have Self Protection Enabled. Check the setting under Settings -> Advanced Settings -> Uncheck Enable self-protection module

 

Self Protection Enabled

[ih8spyware]

I found the thread by searching the forums... Usually most forums will chastise you if you post a new thread for a topic that is already addressed elsewhere, and will close threads when discussion is closed. :-)

 

Unfortunately, your suggestion doesn't help me.  I do not have self-protection enabled.  Should I start a new thread now?  Or keep talking here?

[jhbfischer]

Same problem here: I cannot install the update using Windows 7 and an admin account. Self-protection is not enabled.

 

What to do?

[Antec]

Hello, 

 

 

You manually download the latest version. And you install on top. 

 

 

Kind Regards

[Firefox]

To those having this issue, you have three choices....

Do as Antec has suggested, download the latest installer from HERE and install over the top of your existing version.

 

Perform a Clean Reinstall as instructed in MBAM Clean Removal Process

 

Lastly, create your own topic (here at Malwarebytes we prefer for folks to start their own topics and issues that sound the same may not be the same result/fix).

 

Thanks