maluser Posted January 3, 2012 ID:512971 Share Posted January 3, 2012 Ok I have my back up disk which has my ID # and my Key # on it. I have tried both after re downloading the new 1.6 version since it terminated after update and neither code will register? I have the paid version. Is it because I didn't run the mbam-clean.exe? Which code do I use to re-register (key or ID?). And which steps should I take?Thanks Link to post Share on other sites More sharing options...
maluser Posted January 3, 2012 Author ID:512973 Share Posted January 3, 2012 Did it not work because I included spaces (-)? Link to post Share on other sites More sharing options...
Haleo Posted January 3, 2012 ID:512980 Share Posted January 3, 2012 Hello maluser,Copying the Id and Key from a CD can cause some issues. When transferring over the ID and Key make sure that you copy it exactly as is and to make sure to include the dashes(-) and no spaces. Also make sure to check your zeroes(0) and Os as these two can easily get confused and cause you to get a failed register message. Let me know if you continue to have issues. Link to post Share on other sites More sharing options...
maluser Posted January 3, 2012 Author ID:512988 Share Posted January 3, 2012 Ok it worked Link to post Share on other sites More sharing options...
maluser Posted January 3, 2012 Author ID:512989 Share Posted January 3, 2012 It says I have version v2012.01.03.04 is this correct? Link to post Share on other sites More sharing options...
exile360 Posted January 3, 2012 ID:513033 Share Posted January 3, 2012 Yes, that's correct. Please refer to the first post in this topic for details. Link to post Share on other sites More sharing options...
rherber1 Posted January 11, 2012 ID:515915 Share Posted January 11, 2012 I have recently needed to install mbam on a back-up computer so I installed my originally purchased copy of ver 1.46 and I copied and pasted both the ID and key from the confirmation email which I received at purchase time. When attempting to register I receive a message that the ID and/or key are invalid. Even when I laboriously type in the ID and key (no spaces all u/c and hyphens as specified as in the email) I get the same result.Can you assist please? Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted January 11, 2012 ID:515921 Share Posted January 11, 2012 I have recently needed to install mbam on a back-up computer so I installed my originally purchased copy of ver 1.46 and I copied and pasted both the ID and key from the confirmation email which I received at purchase time. When attempting to register I receive a message that the ID and/or key are invalid. Even when I laboriously type in the ID and key (no spaces all u/c and hyphens as specified as in the email) I get the same result.Can you assist please?Only one license can be installed per computer. You'll need to purchase an additional license to install on the second computer. Also note it's better to start your own topic rather then replying as it becomes confusing for the staff members. Link to post Share on other sites More sharing options...
rherber1 Posted January 11, 2012 ID:515950 Share Posted January 11, 2012 Only one license can be installed per computer. You'll need to purchase an additional license to install on the second computer. Also note it's better to start your own topic rather then replying as it becomes confusing for the staff members. Point taken re starting new topic.Re the installation on a second computer... If my old computer dies and I have to install mbam on a new one that would mean it wouldn't be able to be registered either wouldn't it? Surely I would be allowed to do that. Link to post Share on other sites More sharing options...
goldhound Posted January 11, 2012 ID:515951 Share Posted January 11, 2012 Point taken re starting new topic.Re the installation on a second computer... If my old computer dies and I have to install mbam on a new one that would mean it wouldn't be able to be registered either wouldn't it? Surely I would be allowed to do that.You can move MBAM to a new computer, it is a lifetime single computer license. Just take it off the previous one using mbam-clean. I noted you said that your version was 1.46, You should update to the newest version.Regards Link to post Share on other sites More sharing options...
rherber1 Posted January 12, 2012 ID:516146 Share Posted January 12, 2012 You can move MBAM to a new computer, it is a lifetime single computer license. Just take it off the previous one using mbam-clean. I noted you said that your version was 1.46, You should update to the newest version.RegardsI wanted to avoid any possible of incompatibility with the latest version when using the ID and key supplied with 1.46. I planned to upgrade after installing. I didn't know about mbam-clean as I have only just joined the forum but I did locate a read on it here http://forums.malwarebytes.org/index.php?showtopic=104028 so I will give it a try.Many thanks for your help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 12, 2012 Root Admin ID:516180 Share Posted January 12, 2012 Also for future reference for others.Here is a video on Youtube that demonstrates how to register the program Link to post Share on other sites More sharing options...
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