Firefox

Just a thought...... I know of other forums that give rights to moderators, (maybe even experts or trusted advisers here), to at least set a post as invisible while the admins have a chance to remove and/or accept the post. Can that be feasible here?

Hello and do you mean error 732? For a 732 Error.... Step 1: Verify Internet Connectivity of Internet Explorer: Backup the Registry: Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so. Please download ERUNT from here ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed. Double click on erunt-setup.exe to Install ERUNT by following the prompts. Use the default install settings but say NO to the portion that asks you to add ERUNT to the Start-Up folder. You can enable this option later if you wish. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process. Choose a location for the backup. Note: the default location is C:\Windows\ERDNT which is acceptable. [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe Once you've completed backing up your Registry, please do the following: Click on Start and select Run In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f Try updating again and if it does not work then please proceed to Step 2 Step 2: Verify Your Internet Connection Settings: Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser [*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up [*]Click on the Connections tab [*]Click on the LAN settings button [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it [*]Click on the OK button to close the Local Area Network (LAN) Settings window [*]Click on the OK button to close the Internet Options window [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3 Step 3: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs: For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well Step 4: Ping the Content Delivery Network For Windows XP: Click on START - RUN and type in or Copy/Paste the following and verify that you get a response CMD.EXE /K PING mbam-cdn.malwarebytes.org The FAQ contains examples of setting file exclusions for some known AV products.

Well to answer your question.... It is a little of both. It is not as effective in detecting all the malware on the slaved drive, it may detect some of the files, but it sure would not be able to detect the stuff in the registry as it can not load the registry hives for example. During the removal of the infected files that it does find, it could cause that drive to become unbootable, and you may not be able to restore it back to a functioning drive.

I am glad it worked for you, if you have any other issues or questions don't hesitate to ask.

Glad that did the trick, I would still install and run a quick scan with Malwarebytes to make sure there is nothing else left behind....

I hope you don't have more than one AV running at the same time. That will cause conflicts for sure. You will have to exclude the Malwarebytes files from your security software like stated below: Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

What other security software do you have installed on this computer, ie. Antivirus software?

Hello jeepndiva, This will be the best way to solve your issue, seek help from the experts..... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Hello Jimbo Slice, it is quite possible there is some sort of malware on there since it makes Malwarebytes just disappear as you stated... You should seek help from the experts. Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

This is normal, I have installed it and like you I sometimes get a reboot required and sometimes not. I believe you will get the reboot normally if you are running the full version.

Hello ttt03, Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Hello and Please try the following to see if it helps: Windows XP: Click on Start and select Control Panel Open Add/Remove Programs Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it. Windows Vista and Windows 7: Click on the Start button and select Control Panel Click on Programs and Features Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Then there may be a possiblility that the computer may still have some sort of infection, since you found 4 to begin with...... Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Hello dickt, Sounds like you still have some sort of infection running there. Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Preventing the *.exe files from running would now work, cause a lot of the files needed for windows to work correctly use exe files. For example explorer.exe runs your desktop, iexplore.exe runs Internet explorer, calc.exe runs the windows calculator. So preventing the exe files would render your computer useless. best thing to do is keep your antivirus current and install some other form of layered security. One would be to have the paid version of Malwarebytes, that way it would more than likely stop most infections and help you keep your computers clean.

For those of you who missed church on Sunday, here is a recap! Four worms and a lesson to be learned!!!! A minister decided that a visual demonstration would add emphasis to his Sunday sermon. Four worms were placed into four separate jars. The first worm was put into a container of alcohol. The second worm was put into a container of cigarette smoke. The third worm was put into a container of chocolate syrup. The fourth worm was put into a container of good clean soil. At the conclusion of the sermon, the Minister reported the following results: The first worm in alcohol - Dead The second worm in cigarette smoke -Dead Third worm in chocolate syrup - Dead Fourth worm in good clean soil - Alive. So the Minister asked the congregation - What did you learn from this demonstration??? A Lady was sitting at the back, quickly raised her hand and said, 'As long as you drink, smoke and eat chocolate, you won't have worms!' That pretty much ended the service .....

every page you visit on the internet downloads information to your computer, temp files, updates, watching videos on yourtube, it all adds up. Say you watch a youtube video that that 500MB in size, eventually after you are done watching it that is going to count towards your download.

Please try the following to see if it helps: Windows XP: Click on Start and select Control Panel Open Add/Remove Programs Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it. Windows Vista and Windows 7: Click on the Start button and select Control Panel Click on Programs and Features Uninstall Malwarebytes' Anti-Malware Restart your computer very important Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

First run this full CheckDisk scan - Cut and paste this code into the Run box - It will restart your computer and run a full 5 stage check - Make sure all other programs are closed first - This takes about 30 mins , so let it run and it will check and repair most items - CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30 Then run sfc /scannow by using the same method as above - If you have your install CD/DVD place that in and run it while this is running - If there is no improvement then please post back - Thank You -

Hello RJ Hoffarth Even though I am not on the staff, on behalf of everyone that helps out around here, you are quite welcome. Malwarebytes is indeed a great program and the price is even the best. FREE, even the support is free if you need it. Even though the program is free, there is a paid version that has a real time protection module and web blocker that would have preventing you getting infected in the first place. You can also schedule automatic updates and scans as well. Not required to buy, but it is well worth the price for a life time subscription too. You can order it from our main site located RIGHT HERE and to top it off, they have discounts for multiple copies should you need to protect more than one pc.

Please exclude the following files from your antivirus: Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

Windows 7 Ultimate 32bit with screen resolution at 1280 X 1024 on dual screens here and my tabs show correctly.

A few things to concider.... 1. Malwarebytes' Anti-Malware was designed to run on the computer that is infected in Normal mode (preferably). It is not supported to be run in any portable mode like with WINE for example, and it will not run in any Linux environment. 2. If you are using Malwarebytes' Anti-Malware for as long as you can remember to help you rid computers of malicious software, sounds to me that you should have a Technicians Licence and if you do not then you are in violation of the EULA. 3. If you have a valid license you can contact corporate-support@malwarebytes.org with your order number and details and they will be happy to assist you with your issue.

Hello USER, It does seem like you had the trojan that affects the file atapi.sys. You can have one of the experts help you get your system back up and going by following the instructions below? Please read the following so that you can begin the cleaning process: We don't work on Malware removal in the general forums. Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.) Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Thank you

Everyones computer is different so can't say what it is.... anyway..... I am glad it worked for you, if you have any other issues or questions don't hesitate to ask.