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Please provide following details, so that someone may be able to assist you: OS version including 32/64-bit and service packs Installed Security Product(s) including Firewall and Program Versions MBAM version (current 1.50.1.1100) (Free or Pro) Definition version (current 6075) How much Ram is installed I know you have XP, and you also have McAfee Virusscan enterprise 8.5.0i, have you entered exceptions in your McAfee according to the instructions in the FAQ located Right HERE

Hello and Please provide following details, so that someone may be able to assist you: OS version including 32/64-bit Installed Security Product(s) including Firewall and Program Versions MBAM version (current 1.50.1.1100) (Free or Pro) Definition version (current 6068) Do you use a router to connect to Internet

Microsoft Security Essentials will work with both the Free version or Pro version of Malwarebytes.... on some computers you may have to enter exceptions in your anti-virus software as stated in the FAQ HERE

Hello, and Welcome to Malwarebytes More than likely it is the infection that is causing your problems.... What version of windows are you using? Here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Hello and Lets make sure that Malwarebytes gets removed correctly, then we can re-install it. Once it is reinstalled, follow the instructions below to get the Malwarebytes files exclueded in your Avast Anti-virus.... Please do the following: Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it. Now exclude the files below in your Avast Anti-Virus.... Please exclude the following files from your Antivirus Software (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

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Hello and I would start by adding exclusions in your anti-virus software for Malwarebytes files.... To add exclusions to Est Anti-Virus This Item<--- was sent from a moderator at the Est A/V forum to show how to add the exclusions required - Please exclude the following files from your Antivirus Software (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

Agreed...

Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

Thanks for that extra info exile360.....

I am glad your figured it out, if you have any other issues or questions don't hesitate to ask.

Glad to hear all is running smoothly.... Since you have windows XP Pro SP3 (32 bit), then you are correct they are located in the c:\windows\system32\drivers folder. I enter exclusions for all MBAM files in all anti-virus programs I install including those two files (even if there is no conflicts) just to be on the safe side (pro active maintenance if you will....)

Hello and It will not hurt to exclude the files from your Avast, please excluded them and try the scan again.... Please exclude the following files from your Antivirus (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.

this depends, if you have windows 64bit edition the location is different, and you can add them as well, it will not hurt anything....

Hello, and Welcome to Malwarebytes If these blocks are happening while you are running utorrent, then it is possible that its utorrent causing the issue... otherwise it is possible you have some sort of infection perhaps a rootkit.... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

For False Positive Hello , and welcome to malwarebytes.org If you would like to check if you have a false positive, please read the instructions here: http://forums.malwarebytes.org/index.php?showtopic=3228 And then post the developer's log and the Virustotal scan link here: http://forums.malwarebytes.org/index.php?showforum=42 It may also be useful if you could zip and attach the suspect file for the developers to look at. If you would like the experts to check your computer for malware infections, please print out, read and follow the directions here: http://www.malwarebytes.org/forums/index.php?showtopic=9573 Try to complete all the steps, but you can skip any steps you are unable to complete. Then post a NEW topic here: http://www.malwarebytes.org/forums/index.php?showforum=7 If your computer is un-bootable, just post a description of the problems you are having there. One of the expert helpers there will give you one-on-one assistance when one becomes available. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post. Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1

No one program is 100% accurate, and with the way Malware is ever changing it hard to detect all items. As for detecting false positives, yes I have seen where Malwarebytes has detected something as a false positive but when reported they are quick to reply and come out with a fix, usually within a couple of hours. As for a BSOD, I have not seen it myself. I have seen some threads where folks have said that they ran Malwarebytes and then after a reboot caused a BSOD, but after reviewing logs it was found to be the infection had made changes to their systems that cause the BSOD's.... Posting in the HJT section, the users that have this issue can usually get it resolved with help from the experts. Hope that helps.

Thats great, I was just checking...

Hello and just to add.... I hope that you are aware that Malwarebytes is nto an anti-virus program it is a Malware program designed to work along side your anti-virus software...

Hello and Please do the following to make sure there are no errors in the program (have your ID and Key handy for these steps): Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very important After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here Note: You will need to reactivate the program using the license you were sent via email if using the Pro version Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it. Once you have it installed, go ahead and schedule your scans and updates again, below you will find instructions on how to perform these tasks: How To Use The New Scheduler Once you register your full version make sure you schedule your program for automatic updates and scans..... Have a look at the links below for instructions...... How To Use The New Scheduler (Applicable To Versions 1.45 and above Only) Video on using the new Scheduler

Please provide following details, so that someone may be able to assist you: OS version including 32/64-bit Installed Security Product(s) including Firewall and Program Versions MBAM version (current 1.50.1.1100) (Free or Pro) Definition version (current 6013) Do you use a router to connect to Internet

sounds like we have plenty of ex-military folks here.... One of the most accurate and better weapons I got to fire was the M24 Sniper Weapon System also got a change to test fire the XM2010 pictured below....

I am glad it worked for you, if you have any other issues or questions don't hesitate to ask.

Hi Guitarman - and Thank you for supporting our program - It is always good to hear from a happy customer - Thank you for using Malwarebytes' Anti-Malware Activating the full version unlocks realtime protection, scheduled scanning, and scheduled updating. How To Use The New Scheduler Once you register your full version make sure you schedule your program for automatic updates and scans..... Have a look at the links below for instructions...... How To Use The New Scheduler (Applicable To Versions 1.45 and above Only) Video on using the new Scheduler Best regards from the crew -