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Everything posted by Firefox
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"No bootable cd in ATAPI cd rom"
Firefox replied to ecp1603's topic in Malwarebytes for Windows Support Forum
Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
Please provide following details, so that someone may be able to assist you: OS version including 32/64-bit Installed Security Product(s) including Firewall and Program Versions MBAM version (current 1.50.1.1100) (Free or Pro) Definition version (current 6171) Do you use a router to connect to Internet
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Hello and To scan a single file, goto the location where the file is located and then Right Click on the file and Scan with Malwarebytes....
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Hello and Sorry folks, but to get the best support possible, please start your own Topic.... In the meantime start here: Please exclude the following files from your Antivirus Software (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.
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Malwarebytes wont open/run
Firefox replied to chief20's topic in Malwarebytes for Windows Support Forum
Hello, and Welcome to Malwarebytes If you are showing signs of an infection I suggest you try the instructions below.... (It could be the infection preventing Malwarebytes from running). If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
CLICK.GIFTLOAD HIJACKER
Firefox replied to williamperryjr's topic in Malwarebytes for Windows Support Forum
Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
Hello, and Welcome to Malwarebytes Since you stated that you had an infection and removed them, it is possible that some of the infection is still left behind. I recommend you seek assistance from the experts to take a look at your logs to see if they can help you with the remainder of the cleanup.... Please follow the instructions below..... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1
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firefox stopping Malware bytes from running
Firefox replied to tinare's topic in Malwarebytes for Windows Support Forum
Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
Problems after using Malwarebytes
Firefox replied to Stuart98's topic in Malwarebytes for Windows Support Forum
Hello, and Welcome to Malwarebytes Since this was caused due to an infection, more than likely part of the infections is still affecting your computer, please follow the instructions below.... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
Hello and You are correct, all you have to do is download the free version and register it with you ID and KEY. If you misplaced your email with this information then follow the instructions below..... You should contact Cleverbridge..... If you lost your ID and License Key then send an email to: cs@cleverbridge.com cs@cleverbridge.com Phone: +1-866-522-6855 Monday - Friday: 8:00 AM - 8:00 PM (CST) Also, their contact info can be found HERE. when you get the email Print it out If you need anything else just post. Thanks
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Actions for Task Scheduler?
Firefox replied to theminhb's topic in Malwarebytes for Windows Support Forum
Scheduled updates and scans are available through the PRO version of Malwarebytes you can configure that by going to the Protection Tab then clicking on the Scheduler.... -
OK let us know if this sorts it out for you.... PS: Please use the "AddReply" button instead of other ones when you start replying.
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Hello and I would start with adding exceptions into your Avast Antivirus and your Firewall as well as including your other security products you are using.... Please exclude the following files from your Antivirus Software (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows Vista or Windows 7: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\mbamswissarmy.sys For 64 bit versions of Windows Vista or Windows 7: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref C:\Windows\System32\drivers\mbam.sys C:\Windows\SysWoW64\drivers\mbamswissarmy.sys Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products Please post back and let us know how it went.
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"The current databse is not supported...
Firefox replied to Detectorist's topic in Malwarebytes for Windows Support Forum
Great, glad that worked for you, should you have other questions or comments don't hesitate to ask or post..... -
Malwarebytes Real-Time Protection
Firefox replied to RandomlyKnighted's topic in Malwarebytes for Windows Support Forum
Thanks for the info Jacktivity..... -
The version of 1.50.1.3 is the version for the mbam.exe executable file (its ok).... The program Malwarebytes is at version 1.50.1.1100...
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Can't Download Malwarebytes
Firefox replied to RandomlyKnighted's topic in Malwarebytes for Windows Support Forum
Happy to have been of service... stay safe out there.... -
Well this could work for us and against us.... On one side it will make the scans quicker as it would not have to scan all those temp files.... On the other side, depending on the computer and how much trash is out there, it may take a bit for Malwarebytes to start scanning cause its cleaning trash, so folks would complain and think that the program is locked up....
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Program Error Updating
Firefox replied to Undertaker's topic in Malwarebytes for Windows Support Forum
Please provide following details, so that someone may be able to assist you: OS version including 32/64-bit Installed Security Product(s) including Firewall and Program Versions MBAM version (current 1.50.1.1100) (Free or Pro) Definition version (current 6146) Do you use a router to connect to Internet Are yo behind a corporate firewall -
Can't Download Malwarebytes
Firefox replied to RandomlyKnighted's topic in Malwarebytes for Windows Support Forum
Great, hope all goes well now.... should you have further questions let us know.... -
Can't Download Malwarebytes
Firefox replied to RandomlyKnighted's topic in Malwarebytes for Windows Support Forum
Hummmm strange.... Try this link below and tell me if you can get to the page.... BUY Malwarebytes -
PC won't boot up after Malwarebytes scan
Firefox replied to seantkim's topic in General Windows PC Help
Hello, and Welcome to Malwarebytes Sorry to hear you are having issues and are infected. The problem you are having was most likely caused by the infection that was probably rooted pretty deeply into your system. Please follow the instructions below to get help from the experts, if you can not run any of the tools just state that and they will help you.... If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1 -
Hello, and Welcome to Malwarebytes If you think you are infected, here are the steps needed to get your computer cleaned.... Please read the following so that you can begin the cleaning process: You have 3 Options that you can choose from as listed below: [*]Option 1