TwinHeadedEagle

Vere you able to download FRST on this PC? Did you get the message when try to run or download?

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled): - Java 7 Update 25 - Java 7 Update 51 - Java 6 Update 24 - Java 6 Update 24 - Search Protection Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/ Make sure to uncheck optional offers. Pando Media Booster warning! Pando Media Booster, which is installed (intentially or not) with some gaming tools, has been known to download/send some uncontrollable data. You can never be sure what it really downloads/uploads. My advice is to uninstall this program. To do so: Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.Search for Pando Media Booster, right-click the entry and click Uninstall.This is optional, but please consider it. SpyBot S&D Warning MVPS.org is no longer recommending SpyBot S&D due to very poor testing results (scroll down and read under Freeware Antispyware Products). My advice is to get rid of this program. To do so: Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.Search for SpyBot, right-click the entry and click Uninstall.This is optional, but please consider it. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please attach it to your reply. Please download AdwCleaner by Xplode and save to your Desktop. Double click on AdwCleaner.exe to run the tool. Click on the Scan button.After the scan has finished click on the Clean button.Press OK when asked to close all programs and follow the onscreen prompts. Press OK again to allow AdwCleaner to restart the computer and complete the removal process. After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.Post logfile will also be saved in the C:\AdwCleaner folder.fixlist.txt

Hello, I would like first to hear what is the problem with your PC? Why are you running FRST from Safe Mode?

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Scan with Malwarebytes' Anti-Malware Please re-run Malwarebytes' Anti-Malware. First of all, select update.Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.Click the Scan tab, choose Threat Scan is checked and click Scan Now.If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.Upon completion of the scan (or after the reboot), click the History tab.Click Application Logs and double-click the newest Scan Log.At the bottom click Export and choose Text file.Save the file to your desktop and include its content in your next reply.

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled): - Ask Toolbar Updater - Java 7 Update 51 - McAfee Security Scan Plus - Search Toolbar Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply. fixlist.txt

I would like you to run FRST again, check Addition.txt and attach both reports.

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled): - Adobe Reader 9.5.5 MUI - Hyper - Browse - Java 6 Update 17 - Pando Media Booster Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/ Make sure to uncheck optional offers. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply.fixlist.txt

Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply.fixlist.txt

Thanks, you're very welcome Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing. Recommended reading: MUST READ - security tips: Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the InternetMUST READ - general maintenance: What to do if your Computer is running slowly? Recommended additional software: TFC - to clean unneeded temporary files.Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.McShield - to prevent infections spread by removable media.CryptoPrevent - to secure yourself from very severe CryptoLocker infection.Unchecky - to prevent from installing additional foistware, implemented in legitimate installations. • The following will implement some post-cleanup procedures: => Please download DelFix by Xplode to your Desktop. Run the tool and check the following boxes below; Remove disinfection tools Create registry backup Purge System Restore Click Run button and wait a few seconds for the programme completes his work.At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt) The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFixTool deletes old system restore points and create a fresh system restore point after cleaning. Stay safe,TwinHeadedEagle

Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

I think I have already warned you about piracy and your reports still show a lot of pirated content. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply.fixlist.txt

Use it some time, and then tell me about all issues you spotted.

There is no much we can do from here. You said you might access logs, I would like to see latest one before boot problem, maybe we can see what is wrong.

Okay, tell me how is your PC now?

SpyBot S&D Warning MVPS.org is no longer recommending SpyBot S&D due to very poor testing results (scroll down and read under Freeware Antispyware Products). My advice is to get rid of this program. To do so: Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.Search for SpyBot, right-click the entry and click Uninstall.This is optional, but please consider it. First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled): - Adobe Reader XI - Java 7 Update 25 - Driver Booster - Surfing Protection Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/ Make sure to uncheck optional offers. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please post it to your reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply.fixlist.txt

That looks ok, now I want you to run FRST again, check Addition.txt, press Scan and attach both reports.

Tell me what is going on when you try to boot normally? Can you enter Safe Mode? Do you get some message?

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Farbar Recovery Scan Tool has too versions, please try both of them: Link for download --> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Scan with Malwarebytes' Anti-Malware Please re-run Malwarebytes' Anti-Malware. First of all, select update.Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.Click the Scan tab, choose Threat Scan is checked and click Scan Now.If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.Upon completion of the scan (or after the reboot), click the History tab.Click Application Logs and double-click the newest Scan Log.At the bottom click Export and choose Text file.Save the file to your desktop and include its content in your next reply.

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled): - Java 7 Update 25 - Java 7 Update 55 - Search Protection Latest versions of Java available here --> http://www.java.com/en/ Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt. Please post it to your reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool.Follow the prompts and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open. Please include the contents of that file in your reply. fixlist.txt

You still with me?

You still with me?