Search the Community
Showing results for tags 'freezing'.
Found 4 results
I see a lot of posts about Malwarebytes 3 causing Windows 7 to become unresponsive. I want to join those reporting this problem on Windows 10 as well. In recent months, I noticed my laptop feeling sluggish, occasionally becoming unresponsive for > 10 seconds. I blamed Windows and soldiered on. In December 2018, Chrome suddenly became unusable with every control and website freezing for 20 seconds or more before finally responding. I went through recommended troubleshooting steps all the way up to complete reset/reinstall. Nothing helped. Edge and Firefox were usually responsive, but not entirely free of this issue. Checked system performance/resources, network speed, etc. No obvious issues found. Then, I tried turning off Malwarebytes Real Time Protection. Not only Chrome, but all apps and Windows 10 itself immediately become snappy and responsive again. After more testing, I discovered Malware protection is the problem layer. I can leave all other Real-Time protection layers on and have excellent response time as long as Malware protection remains off. Until recent months, I had all Real-Time protection layers on since version 3 was released with little or no significant sluggishness. Freezing was evident in multiple apps. I noticed it first in apps such as Chrome, Firefox and Clatter because I use them a lot. Chrome was by far the worst, with all websites and app controls being consistently unresponsive for long periods. Surprisingly, even though it's frequently used and my default browser, Edge was least impacted by this issue (after being the problem child in previous years). Information below is probably included in the logs, but I'm adding it here so others can easily see/compare to their own configurations: This PC is not running any other malware solutions other than Windows Defender and Malwarebytes. Malwarebytes Premium version: 184.108.40.20611; component package: 1.0.508; update package: 1.0.8698 Windows 10 1809 (build 17763.195) Device: HP Spectre x360 i7, 16GB RAM, storage: 476 GB SSD (286 GB free) Chrome version 71.0.3578.98 (64-bit) mbst-grab-results.zip
Hi there! Throughout the past few months, I've had problems running my Win7 Professional 64-bit PC rig properly. The problem showed as intermittent freezing of the whole operating system every now and then, let's say once in an hour or so, for around 5-15 min at a time. Meaning; I can't click on anything from the task bar, the mouse cursor turns into the spinning circle (as in; waiting, waiting ...); everything that I click on or type is stored in some kind of a buffer that then gets "released" after the clog re-opens. I am running ESET Internet Security 2018 (the latest version; 220.127.116.11) as well as Malwarebytes Anti-Malware Premium (the latest version as well; 18.104.22.16811) I have gone thru the problem on ESET's forums as well; https://forum.eset.com/topic/15962-eset-internet-security-updates-hang-up-as-well-as-sites-like-windows-update/?_fromLogin=1 Sorting out different possibilities within the last few months and I've indeed realized that it's ESET Internet Security 2018 and Malwarebytes Anti-Malware Pro/Premium conflicting with each other. Turning off Malwarebytes actually solved the problem altogether. However, I went thru Malwarebytes' website to see all the listed components of MBAM that should be added to i.e. ESET's exclusion list, and that did NOT solve the problem. Now as I'm running Malwarebytes again, the freeze-up problem has also returned as usual. Disabling MBAM = no problems, no freeze-ups. The two software used to work just fine together before this summer. I've tried googling up the ESET+MBAM combo and potential pitfalls and tried to check that I've got them all in order. These problems didn't start until the autumn of this year, however. Before that, I had been running ESET+MBAM side by side without any problems. So, since I already have the exclusion list done, is there any certain modules in ESET that should NOT be enabled while MBAM is also running? I can't reply to the original thread on ESET's forums [see link above in this post] since the thread has been closed (and I did not receive any messages of anyone actually replying to me), and now I'm wondering what should I do next. The thing is that ESET and MBAM both detect i.e. realtime web threats differently. Throughout the past few years, both of the programs have caught up with potential threats in time, sometimes it's been MBAM, sometimes it's been ESET that has caught the lurking culprit. So, I really wouldn't want to start disabling real-time protection features too heavily. All help is kindly appreciated. Thank you.
Hello, I've been using malwarebytes for years, and never had an issue. Today I was running a custom (full) scan, and while watching a youtube video, my computer froze, and i couldn't do anything. Figured it was nothing, so I rebooted, started the scan again, and it did the same thing. One thing I noticed was whenever it got to scanning a file in appdata/local/spotify, it would freeze. After it doing that 3-4 times, and always freezing on Spotify files, it finally let me complete the scan. Nothing was found, I also ran Malwarebytes Anti-Rootkit beta, MSE, and hitman pro, those all came back clean too. Just a few moments ago, after I thought the freezing issue was fixed, I ran another scan to check, and it started freezing again while scanning Spotify files. All the times it has froze, it stops scanning and sticks to one file, which is always a Spotify file, and then a few seconds later my computer completely freezes and i have to reboot. Anyone know what is going on? If this is not the right spot to post this, can you please move it to the right page. Edit: I just tested this to make sure it wasn't just a massive coincidence that it always stopped and froze on Spotify. I ran a test on ONLY the spotify folder in appdata, and it froze again. I don't get why this is happening
I'll be very glad if someone can help me. My computer freezes but I can move the mouse and also takes very long time to respond after clicking something. It also makes buzzing noise when I move the mouse and increases when scanning with antivirus. It started after changing my hard drive and installing a new windows at a computer repair shop. Although I hadn't used it for a long time after getting it back from the computer shop. P.S.- I doubt that they had provided me with a old HDD. Please let me know if any information is required.