John A

I have just had this same failure again in Word without MBAE installed, so this issue seems not to be related to MBAE. It only occurs on Mail-merger Doc files so at this stage I am unsure of what the issue is.

Word could not save a document - said file permissions error, then it failed. Restart, repeat sequence, same issue. Removing MBAE fixed the issue Log Name: Application Source: Application Hang Date: 12/09/2016 3:17:55 PM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: John-PC Description: The program WINWORD.EXE version 14.0.7172.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 2d48 Start Time: 01d20cb018ec7e97 Termination Time: 21 Application Path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE Report Id: 3b0e2b2f-78a8-11e6-aab5-14cc20cea7dc Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-09-12T05:17:55.782626700Z" /> <EventRecordID>12479</EventRecordID> <Channel>Application</Channel> <Computer>John-PC</Computer> <Security /> </System> <EventData> <Data>WINWORD.EXE</Data> <Data>14.0.7172.5000</Data> <Data>2d48</Data> <Data>01d20cb018ec7e97</Data> <Data>21</Data> <Data>C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE</Data> <Data>3b0e2b2f-78a8-11e6-aab5-14cc20cea7dc</Data> <Data> </Data> <Data> </Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> mbae-default.zip

Times and Logs PM'd

I think that it worked after the initial installation and reboot but from then on it happened every time I started the computer. Logs attached mbae-svc.zip

I installed 1175 on my main win10 x 64 box and on restart, Windows 10 logged in but then quickly became inoperative, totally freezing. Forced restart, same thing. Managed to uninstall MBAE, on restart all OK. Logs can be pm'd if required

As with the earlier version, 1175 causes Internet Explorer to consistently fail when Dynamic Anti-HeapSpraying Enforcement is on. No problems if Dynamic Anti-HeapSpraying Enforcement is off. I can PM logs if required Log Name: Application Source: Application Error Date: 3/09/2016 6:28:55 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: PC Description: Faulting application name: iexplore.exe, version: 11.0.14393.0, time stamp: 0x57899953 Faulting module name: IEFRAME.dll, version: 11.0.14393.82, time stamp: 0x57a559b8 Exception code: 0xc0000005 Fault offset: 0x00000000001a6295 Faulting process ID: 0x1fa4 Faulting application start time: 0x01d20558839549af Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\WINDOWS\SYSTEM32\IEFRAME.dll Report ID: e09d1dae-1dda-41d7-801f-0fab53556824 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-09-02T20:28:55.150347800Z" /> <EventRecordID>10207</EventRecordID> <Channel>Application</Channel> <Computer>PC</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>11.0.14393.0</Data> <Data>57899953</Data> <Data>IEFRAME.dll</Data> <Data>11.0.14393.82</Data> <Data>57a559b8</Data> <Data>c0000005</Data> <Data>00000000001a6295</Data> <Data>1fa4</Data> <Data>01d20558839549af</Data> <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data> <Data>C:\WINDOWS\SYSTEM32\IEFRAME.dll</Data> <Data>e09d1dae-1dda-41d7-801f-0fab53556824</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

I suspect you need to first check https://forums.malwarebytes.org/forum/39-malware-removal-and-self-help-guides/ If that doesn't help then post your issue at https://forums.malwarebytes.org/forum/7-malware-removal-for-windows/

I just tried MBAE clean, restart, install MBAE, restart. Then I started Edge, opened 4 tabs and while it was loading switched MBAE off. Edge disappeared and Windows froze. Forced logout then login to recover

1156 is causing even worse problems on Windows 10 than the previous version. Edge freezing or disappearing, and even Windows totally freezing. Logs can be pm'd if requested by developers

Reluctantly, I have had to uninstall mbae 1.08.1.2572 from my production computer win 10 x 64, as I suspect it is not playing well with this new version of windows. I was just testing my apps in my local account - apps like Weather, Money, News started then disappeared initially, then started and didn't display anything. I turned off MBAE then Start menu became unresponsive, as did all active programs. I logged out via Task manager then logged back in again and everything worked with MBAE off. I can PM logs if required.

Files attached mbae-service.zip

OK, I can bring one problem up fairly consistently Edge hangs or disappears often with the following sequence Stop MBAE Start Edge Open a few tabs While Edge is completing the tabs, Start MBAE Attempt to switch tabs or right click somewhere

I would like to add there is a bug in Edge in Win 10 version 1607. Sometimes it refuses to close when multiple tabs are open. This is not associated with MBAE

No. Edge becomes flaky when this version MBAE active. Intermittent issues particularly when frequently stop/starting MBAE when opening browsers. Edge often disappears, for example when right clicking on an image in web page. It also becomes erratically slow to respond. It is difficult t pinpoint a sequence of events to bring up any of these issues, but they all go away when MBAE is switched off.

It failed to start after initial installation. Restarted computer and it started and said trial period had finished. Then seemed to work in all browsers. Computer slow. Restarted computer, failed to start (see image) mbae-service.zip

I think these are helpful for first-time/novice users. Perhaps an installation option, defaulting to On for new installations, which includes an informative message that the tooltips can be switched off in Settings?

I see, I had assumed incorrectly that you were running Premium version

Mine installed over the top of premium version and I didn't see any trial option during install. 1.09 assumed premium status and shows no expiry. Windows 7.

Attached mbae-service.zip

Edge starts then disappears. Stop MBAE protection, Edge AOK. Windows 10 Evaluation copy Build 14372.rs1_release.160620-2342 Windows Defender What info would you like?

Files attached ToyCamera.zip

Confirmed. Thanks for the quick fix!

Picked up when starting Arcsoft PhotoStudio ArcSoft Photostudio false detection.txt

Thanks daledoc1 Fixed the post and files attached Addition.txt CheckResults.txt FRST.txt

There is a noticeable drop in performance on my Windows 7 system since installing MBARW. Is this to be expected? I have also received a low memory message from Windows after running Microsoft Flight Simulator in Steam, which I have never seen before. I don't know if this is related to MBARW, but it is suspicious. This is a new computer with 8GB RAM with an SSD C: drive, Intel i5-4460 2x3.20GHz. Microsoft Security Essentials, MBAM Pro, MBAE Pro