cotorep Posted May 15, 2010 ID:250479 Share Posted May 15, 2010 hi i have error when update a softwaredo you have a solution ?i uninstall and reinstall soft. Link to post Share on other sites More sharing options...
Firefox Posted May 17, 2010 ID:251554 Share Posted May 17, 2010 Hello What Antivirus software are you using?Are you using any other security software like Firewalls?What operating system are you using also is it 32bit or 64bit? Link to post Share on other sites More sharing options...
cotorep Posted May 18, 2010 Author ID:252155 Share Posted May 18, 2010 i use kaspersky PURE. i have desable.i use windows 7 edition home. Link to post Share on other sites More sharing options...
Firefox Posted May 18, 2010 ID:252184 Share Posted May 18, 2010 Please exclude the following files from your antivirus:Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as wellFor Windows Vista or Windows 7:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor 64 bit versions of Windows Vista or Windows 7:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysNote: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as wellNote: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.comThe FAQ contains examples of setting file exclusions for some known AV productsPlease post back and let us know how it went. Link to post Share on other sites More sharing options...
cotorep Posted May 18, 2010 Author ID:252198 Share Posted May 18, 2010 i have disable kaspersky and i have stop firewall service.not understand data-cdn.mbamupdates.comright click => tools => security ? Link to post Share on other sites More sharing options...
cotorep Posted May 23, 2010 Author ID:254698 Share Posted May 23, 2010 up Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 23, 2010 ID:254778 Share Posted May 23, 2010 Link to post Share on other sites More sharing options...
cotorep Posted June 14, 2010 Author ID:267482 Share Posted June 14, 2010 i have same problem ! Link to post Share on other sites More sharing options...
gtyhfy Posted June 15, 2010 ID:267684 Share Posted June 15, 2010 Hello,Have you followed the steps given by Firefox and Maurice Naggar above?Please post back if you have further questions.Thanks. Link to post Share on other sites More sharing options...
cotorep Posted June 30, 2010 Author ID:277536 Share Posted June 30, 2010 i have fallow the rules , not working.i have select internet explorer for default brosweri have add confiance webdata-cdn.mbamupdates.comhttp://data-cdn.mbamupdates.comhttps://data-cdn.mbamupdates.comnot work Link to post Share on other sites More sharing options...
cotorep Posted June 30, 2010 Author ID:277540 Share Posted June 30, 2010 Malwarebytes' Anti-Malware 1.46DB: 4052IE: Internet Explorer 8.0.7600.16385OS: Windows 6.1.7600EX: C:\Program Files (x86)\Malwarebytes' Anti-Malwares\mbamDB: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refU: MorganW: C:\WindowsS: C:\Windows\system32RD: C:PF: C:\Program FilesPF: C:\Program Files (x86)CF: C:\Program Files (x86)\Common FilesCF: C:\Program Files\Common FilesDAS: C:\UsersD: C:\Users\Default\DesktopD: C:\Users\Morgan\DesktopD: C:\Users\Public\DesktopD: C:\Windows\ServiceProfiles\LocalService\DesktopD: C:\Windows\ServiceProfiles\NetworkService\DesktopSM: C:\ProgramData\Microsoft\Windows\Start MenuSM: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start MenuSM: C:\Users\Morgan\AppData\Roaming\Microsoft\Windows\Start MenuSM: C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start MenuSM: C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start MenuUR: C:\Users\AppDataUR: C:\Users\DefaultUR: C:\Users\MorganUR: C:\Users\PublicUR: C:\Windows\ServiceProfiles\LocalServiceUR: C:\Windows\ServiceProfiles\NetworkServiceUR: C:\Windows\system32\config\systemprofileF: C:\Users\Default\FavoritesF: C:\Users\Morgan\FavoritesF: C:\Users\Public\FavoritesF: C:\Windows\ServiceProfiles\LocalService\FavoritesF: C:\Windows\ServiceProfiles\NetworkService\FavoritesAD: C:\ProgramDataAD: C:\Users\Morgan\AppData\RoamingAD: C:\Users\Default\AppData\RoamingAD: C:\Windows\ServiceProfiles\LocalService\AppData\RoamingAD: C:\Windows\ServiceProfiles\NetworkService\AppData\RoamingAD: C:\Windows\system32\config\systemprofile\AppData\RoamingQL: C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick LaunchQL: C:\Users\Morgan\AppData\Roaming\Microsoft\Internet Explorer\Quick LaunchQL: C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick LaunchQL: C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick LaunchQL: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick LaunchTF: C:\Users\Default\AppData\Local\TempTF: C:\Users\Morgan\AppData\Local\TempTF: C:\Windows\ServiceProfiles\LocalService\AppData\Local\TempTF: C:\Windows\ServiceProfiles\NetworkService\AppData\Local\TempTF: C:\Windows\TempP: C:\ProgramData\Microsoft\Windows\Start Menu\ProgramsP: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\ProgramsP: C:\Users\Morgan\AppData\Roaming\Microsoft\Windows\Start Menu\ProgramsP: C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\ProgramsP: C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\ProgramsS: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartupS: C:\Users\Morgan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\StartupD: C:\Users\Default\DocumentsD: C:\Users\Morgan\DocumentsD: C:\Users\Public\DocumentsD: C:\Windows\ServiceProfiles\LocalService\DocumentsD: C:\Windows\ServiceProfiles\NetworkService\Documents Link to post Share on other sites More sharing options...
noknojon Posted July 1, 2010 ID:277605 Share Posted July 1, 2010 NOTE - Your version of Malwarebytes is way behind (over 200 updates) - The current is Version 4262 -Open Malwarebytes and click on the Update tab then Check for updates -You should also Un/Re Install the program with the directions listed below -To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read CarefullyWindows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very important !Download and run mbam-clean.exe from hereIt will ask to restart your computer, please allow it to do so, very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro version onlyLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.Thank You - Link to post Share on other sites More sharing options...
cotorep Posted July 17, 2010 Author ID:285916 Share Posted July 17, 2010 I followed your procedure literally but I always have the meme problem Link to post Share on other sites More sharing options...
noknojon Posted July 17, 2010 ID:285922 Share Posted July 17, 2010 Welcome again -Please try to follow these instructions and our experts can try to repair your system -Please print out, read and follow the >directions here<, skipping any steps you are unable to complete. Then post a >NEW topic here<. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -Also add a brief note to the experts as to your problems -Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via HereAlways use the ADD REPLY Tab at the bottom of the page when you reply -Thank You - Link to post Share on other sites More sharing options...
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