pbridges1 Posted February 8, 2010 ID:196078 Share Posted February 8, 2010 I am a client. I had a virus last year. I can not find my turbo tax files 2008. What happened? How can I get them? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 8, 2010 Root Admin ID:196081 Share Posted February 8, 2010 If it is very critical then you should seek professional assistance. Playing around with software on your own might be able to recover it but it also might make it difficult for someone else to recover if you can't do it on your own.Have you enabled hidden files and folders and searched all other user profiles for the program and data? Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted February 8, 2010 ID:196088 Share Posted February 8, 2010 Edit: Follow AdvanceSetup's advice. Link to post Share on other sites More sharing options...
mountaintree16 Posted February 8, 2010 ID:196092 Share Posted February 8, 2010 Edit: Removed link because of AdvancedSetup's post below. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 8, 2010 Root Admin ID:196149 Share Posted February 8, 2010 I would suggest against it. It really is not a very advanced tool for that and again, the more you mess with recovery the more chance you have of losing it for good if you're not careful.Try to find it after un-hiding your file and folder settings and checking all of the hard drive. Link to post Share on other sites More sharing options...
pbridges1 Posted February 8, 2010 Author ID:196353 Share Posted February 8, 2010 If it is very critical then you should seek professional assistance. Playing around with software on your own might be able to recover it but it also might make it difficult for someone else to recover if you can't do it on your own.Have you enabled hidden files and folders and searched all other user profiles for the program and data?The files are found on My Computer, Add/Change Programs. How do I access them? Link to post Share on other sites More sharing options...
marktreg Posted February 8, 2010 ID:196365 Share Posted February 8, 2010 I think your best bet would be to contact turbo tax support here:http://turbotax.intuit.com/support/ Link to post Share on other sites More sharing options...
Firefox Posted February 8, 2010 ID:196491 Share Posted February 8, 2010 If I am not mistaken, Turbo Tax saves your data files in the My Documents folder under a folder called TurboTax or Tax or Taxes..... Have you looked in there? The file will use this type of name format: *.tax2008 (* being the name of your tax file). Link to post Share on other sites More sharing options...
pbridges1 Posted February 8, 2010 Author ID:196504 Share Posted February 8, 2010 If I am not mistaken, Turbo Tax saves your data files in the My Documents folder under a folder called TurboTax or Tax or Taxes..... Have you looked in there? The file will use this type of name format: *.tax2008 (* being the name of your tax file).The file is there, but the folder is empty. I got a very nasty bug last year. I think it ate my 2007 and 2008 files. I can not find my hard copy of the form.I called IRS and ordered a free transcript of my 2008 tax form. If that doesn't work I will order a copy.Thank every one for your suggestions. Link to post Share on other sites More sharing options...
Firefox Posted February 8, 2010 ID:196512 Share Posted February 8, 2010 So let me understand a little better.... You have the Tax File (your taxes) but you can not run the TurboTax software cause the program files are missing? So you need the TurboTax 2008 software? Link to post Share on other sites More sharing options...
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