Antec Posted July 11 ID:1648595 Share Posted July 11 Good morning, I haven't been here for years. Everything works fine Thanks Today, after years of good operation, mbam me detects RadioSure as malicious. Malware Heuristic.2120 https://www.radiosure.fr/ C:\Users\JFG\AppData\Local\RadioSure\RadioSure.exe Latest official version is 2.2.1046 (January 29, 2016).https://www.radiosure.fr/download.html RadioSure-2.2.1046-setup.exe I had to make it an exception to continue listening to my radio Can you please delete this from the viral database Thank you Best regards F.J. Link to post Share on other sites More sharing options...
David H. Lipman Posted July 11 ID:1648600 Share Posted July 11 Please provide a Malwarebytes' Log of the detection and/or a Virus Total Report URL showing the detection. Here is how to obtain a Malwarebytes v5.x log. After saving the log. Please attach it. Link to post Share on other sites More sharing options...
Antec Posted July 11 Author ID:1648614 Share Posted July 11 Hello, Note that this is on W10 Pro 22H2. On W10 Enterprise LTSc 1809, it says nothing On W11 Pro 23H2 it doesn't say anything either I still have to switch to W11 Enterprise LTSC 24H2 I'm doing my updates... Malwarebytes Rapport sur les malwares bloqués 2024-07-11 234806.txt 1 Link to post Share on other sites More sharing options...
Antec Posted July 11 Author ID:1648616 Share Posted July 11 Small subsidiary question. Is there a Malwarebytes for Linux Mint? . I saw on the site that there is for Mac Link to post Share on other sites More sharing options...
David H. Lipman Posted July 11 ID:1648617 Share Posted July 11 (edited) I'm sorry, there is no Linux Malwarebytes Anti Malware retail product, only a business product. There are retail products for the MAC and Android platforms. Edited July 11 by David H. Lipman Edited for content, clarity, spelling and/or grammar Link to post Share on other sites More sharing options...
Antec Posted July 12 Author ID:1648627 Share Posted July 12 Hello, For W11 Enterprise Ltsc 24H2 it was ok for RadioSure before the Updates After Windows Update and Mbam RadioSure also blocked Added as an exception Sincerely Malwarebytes Rapport sur les malwares bloqués 2024-07-12 030356.txt Link to post Share on other sites More sharing options...
Staff miekiemoes Posted July 12 Staff ID:1648637 Share Posted July 12 Hi, This should no longer be detected anymore. Thanks for reporting! Link to post Share on other sites More sharing options...
Antec Posted July 13 Author ID:1648918 Share Posted July 13 (edited) Hi, No,on the same machine, but another OS (W10 Enterprise LTSc). A scan this morning 13. before Mbam Update. A scan at 9. Salut La Belgique Malwarebytes Compte-rendu d'analyse 2024-07-13 082139.txt Malwarebytes Compte-rendu d'analyse 2024-07-13 082517.txt Malwarebytes Compte-rendu d'analyse 2024-07-09 050501.txt Edited July 13 by Antec Link to post Share on other sites More sharing options...
Porthos Posted July 13 ID:1648948 Share Posted July 13 @Antec See if turning off rootkit scanning corrects the issue. Link to post Share on other sites More sharing options...
Staff miekiemoes Posted July 15 Staff ID:1649145 Share Posted July 15 I really can't reproduce detection here though. It's probably still being cached. Quit malwarebytes from the systemtray. Then navigate to the following folder: C:\ProgramData\Malwarebytes\MBAMService In there, locate the file HubbleCache and delete it. Restart Malwarebytes again. A new Hubblecache will then be created again, so it will properly pick it up and remember to not detect this anymore. Link to post Share on other sites More sharing options...
Antec Posted July 16 Author ID:1649471 Share Posted July 16 (edited) Hi Porthos, Miekiemoes, David H. Lipman, (See if turning off rootkit scanning corrects the issue.) Sorry, I'm not going to do that. You know, I've been using RadioSure for over 10 years. And it hasn't been reinstalled in a very long time. It works very well, and overnight, lately, Mbam detects it? Take it out of your virus database... you didn't do it!!! @Miekiemoes, Thanks, I figured out a few things. On my OS where Radiosure is detected, there is no HubbleCache. So there is nothing to delete. Stopping Mbam changes nothing, it does not re-create a file. I created a new empty one...it doesn't work, it's empty... I copy that of another OS (lol) from my machine, ha ha, it works! (I just did it again and it works.) So conclusion. You create a HubbleCache file, or you say, don't detect this, don't detect this... is that the case? If so, should I put Radiosure in the Non-Detection Exceptions? (I found an exclusions.txt file which is 1km long lol) So it wasn't taken out of the viral database??? Malwarebytes Compte-rendu d'analyse 2024-07-17 002256.txt Edited July 16 by Antec Link to post Share on other sites More sharing options...
Staff miekiemoes Posted July 17 Staff ID:1649543 Share Posted July 17 It looks like something is acting weird here. Normally, a hubblecache always gets created again automatically... unless there's a temporary glitch with your connection where it won't access hubble. These components all work together with updates. It might only be temporary and environmental related though. Can you update once again (although updates should automatically also be downloaded when running a scan) and see if it's still detected? If so, and still detected, We would need more info, so can you zip and attach the MBAMService.LOG, this so I can have a look what the problem is. You can find this log in the following folder: C:\ProgramData\Malwarebytes\MBAMService\LOGS Thanks! Link to post Share on other sites More sharing options...
Antec Posted August 10 Author ID:1654081 Share Posted August 10 Hello Miekiemoes, Sorry for the non-answer, I was on holiday, with my family in Moselle, and in Halanzy on the border in Belgium. Well, for Radiosure, it works now. And I haven't touched anything. On all my machines... lol 😂 Conclusion, you have now really deleted it from the virus database... ah ah ah... Now you have the mission to find who added it to the virus database... it's going to be mission impossible lol Best regards French Friendships Link to post Share on other sites More sharing options...
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