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About miekiemoes

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  • Birthday 07/19/1975

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  1. In some cases, it might take a bit longer for it to populate, as this is a fix in the cloud, where some ISP providers have cached previous results already. This only applies for when it was detected before already. In order to bypass this easily, so it re-forces to get the fresh (non cached one), quit Malwarebytes, navigate to the C:\ProgramData\Malwarebytes\MBAMService folder and locate the file HubbleCache in there. Then delete that file. When you start Malwarebytes again, it will redownload the hubblecache again where it won't be detected anymore.
  2. Hi, This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Also see here for more explanation: https://forums.malwarebytes.com/topic/238670-machinelearninganomalous-detections-and-explanation/ Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore. This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.
  3. miekiemoes

    Is Spyware.Formbook a False-Positive - VSTAPROJECT.DLL

    Hi, The protection version is the database versions that hold new signatures, so that's indeed the more important one. So this shouldn't be detected anymore in 1.0.8113 and above, so the remediation message might still come from when an older database was still loaded into memory. In case you selected to remediate already, you should be able to restore the file again from quarantine. A reboot might be required though. The one that was under detections was probably still from when an older database version was in use. So no action is required there.
  4. miekiemoes

    False Postive file submittion

    Hi, Thanks for reporting. This will be fixed in next database update.
  5. miekiemoes

    Luminati SDK

    If you have it installed, then there should be a way to also uninstall it. So look through your add/remove programs if you see anything listed that is called Luminati or Hola and uninstall it from there. Alternatively, you can contact them via here, so they can guide you how to delete it: https://luminati.io/#contact
  6. miekiemoes


    Hi, Thanks for reporting. We will analyze and whitelist if needed.
  7. miekiemoes


    That's better. This should now be fixed and not detected anymore.
  8. miekiemoes


    Hi, I can't reproduce detection on any of the files that you attached. Can you check/verify again what exact file is detected and attach that one only? Thanks!!
  9. miekiemoes

    Tyler Tech Shell.exe

    Hi, I assume this is a MachineLearning detection? If so, then please wait for the next database update (which should go out in a bit), where we have added it to our whitelisting. Thanks!
  10. miekiemoes

    Is Spyware.Formbook a False-Positive - VSTAPROJECT.DLL

    Hi, If you are using the database version v2018.12.04.01 (above screenshot), then it should no longer be detected anymore. Can you verify this please? Is it still detected? Because it shouldn't. If still detected, please zip and attach the malwarebytes log, where this detection is displayed, so we can doublecheck.
  11. miekiemoes

    Is Spyware.Formbook a False-Positive - VSTAPROJECT.DLL

    Yes, it's the Protection Update Version column in your case.
  12. miekiemoes

    Is Spyware.Formbook a False-Positive - VSTAPROJECT.DLL

    Well, first of all, make sure you have latest database update. It was fixed in databases: MBAM1x/2x v2018.12.01.03 was published at 12/1/2018 8:23:08 AM (UTC) MB3 1.0.8113 was published at 12/1/2018 8:36:29 AM (UTC) So any database after that should be good and the False Positive won't re-appear
  13. miekiemoes

    Is Spyware.Formbook a False-Positive - VSTAPROJECT.DLL

    Hi, This was a false positive indeed and has been fixed a couple of days ago already, so yes, please, restore from quarantine
  14. miekiemoes

    False positive MachineLearning/Anomalous.100%

    Thanks. After verifying, I see this was added to our trusted programs earlier today already, so it should no longer be detected anymore. Thanks for reporting!! Sidenote, here you can find more info about our machinelearning detection:
  15. miekiemoes

    AdvancedBot - False Positive

    Thanks. We will review and remove detection if needed.

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