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Malware strating as popup ads and disabled windows

foufoul

By foufoul
in Resolved Malware Removal Logs

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foufoul

foufoul

Posted
Posted

Hi,

A member of my family got a virus somehow from downloading something (I guess), because there were popup ads at the bottom right with fake malware detection inviting to "solve the issue".

But step by step, it started to make windows unable to sign in the account. I could'nt reset windows 10 from the computer, nor go back to a previous restauration point (all deleted).
I had to reinstall from a USB key boot. I just wanted to check that everything is clean, including my USB key.

Check the screenshots below

Thanks !!


Note : I didn't put my USB key during thoses analysis, please tell me if it's needed
 

 

PHOTO-2023-10-14-14-36-31.jpg

PHOTO-2023-10-14-21-44-16.jpg

analyse malwarebyte.txt FRST.txt Addition.txt

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Porthos

Porthos

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Posted (edited)

Start with the following.

Please reference the below Malwarebytes Labs article on Browser Push Notifications.
Look for the section "How do I disable them?"
Browser push notifications: a feature asking to be abused

Microsoft Edge: You alerts are from Edge.
Manage website notifications in Microsoft Edge

Google Chrome:
Turn notifications on or off - Google Chrome

Mozilla Firefox:
Web Push notifications in Firefox

Apple Safari
Customize website notifications in Safari on Mac

Edited by Porthos
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foufoul

foufoul

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Posted
38 minutes ago, Porthos said:

Start with the following.

Please reference the below Malwarebytes Labs article on Browser Push Notifications.
Look for the section "How do I disable them?"
Browser push notifications: a feature asking to be abused

Microsoft Edge: You alerts are from Edge.
Manage website notifications in Microsoft Edge

Google Chrome:
Turn notifications on or off - Google Chrome

Mozilla Firefox:
Web Push notifications in Firefox

Apple Safari
Customize website notifications in Safari on Mac

Thanks, i'll read it !
Keep in mind that  I don't have those symptoms anymore, I'm just worried it might have infected my OS or key usb boot.

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JSntgRvr

JSntgRvr

Posted
Posted (edited)

There is no sign of malware in those logs.

Use this application to remove tools used:
 
Please download KpRm by Kernel-panik and save to your Desktop.

  • Click on KpRm.exe to run the tool.

Vista/Windows 7/8/10 users right-click and select Run As Administrator.

  • Put a check mark next to these items:

- Delete tools

- Create Restore Point

- Delete now

  • Click the "Run" button.

automatic.png

  • When the tool has finished, it will create and open a log report and  delete itself.

A few final recommendations:

  • Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
  • Make sure you're backing up your files
  • Keep all software up to date - PatchMyPC -
  • Keep your Operating System up to date and current at all times -
  • Further tips to help protect your computer data and improve your privacy:
  • Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

Further reading if you like to keep up on the malware threat scene:
 
Malwarebytes
 
Bleepingcomputer
 
Hopefully, we've been able to assist you with correcting your system issues.
 
Thank you for contacting Malwarebytes. Regards. smile.png

Edited by JSntgRvr
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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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We're glad that we were able to assist you.

The following information will help you to keep your computer and data safer as well as improve your overall privacy

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/780233/best-password-manager/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal

 

 

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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