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JSntgRvr

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About JSntgRvr

  • Birthday 01/07/1954

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  1. Thank you and congratulations, your system is clean. Use the following tool to remove tools and quarantined items: Please download KpRm by Kernel-panik and save to your Desktop. Click on KpRm.exe to run the tool. Vista/Windows 7/8/10 users right-click and select Run As Administrator. Put a check mark next to these items: - Delete tools - Delete now Click the "Run" button. When the tool has finished, it will create and open a log report and delete itself. Best regards. :)
  2. Yes, the logs are now clear, except for a few orphan entries. Malwarebytes Antimalware has also been updated to include this browser hijacker. Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. After restarting, browse to the C:\FRST folder. Right click on the Quarantine Folder and select Send to. Select Compressed (zip) folder. A zip folder will be created. Please have it uploaded to any of the following sites that may be available and post the link to it: Microsoft OneDrive Google Drive Dropbox DataFileHost ExpireBox SendSpace WeTransfer Fixlist.txt
  3. The folder still re-spawning: Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. Re-scan with FRST64 after a restart and post new logs. Fixlist.txt
  4. If you wish we can run some utilities to check for system files corruption. Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. Fixlist.txt
  5. Hi Welcome I'll be helping you with your computer. Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding. Please take note of the guidelines for this fix: Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated. First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer. Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me. Please read ALL instructions carefully and perform the steps fully and in the order they are written. If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean. Continue to read and follow my instructions until I tell you that your machine is clean. If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed. Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. Let's begin... Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. Re-scan with FRST64 after a restart and post new logs. Fixlist.txt
  6. Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. How is the computer doing? Fixlist.txt
  7. AdwCleaner - Clean Double click AdwCleaner.exe to run it. Click Scan Now When the scan has finished a Scan Results window will open. Please check all boxes and then click Quarantine Click Next If any pre-installed software was found on your machine, a prompt window will open ... Click OK to close it Check any pre-installed software items you want to remove (if they're not causing you a problem I recommend you don't select any) Click Quarantine A prompt to save your work will appear ... Click Continue when you're ready to proceed. A prompt to restart your computer will appear ... Click Restart Now Once your computer has restarted ... If it doesn't open automatically, please start AdwCleaner ... Click the Log Files tab ... Double click on the latest Clean log (Clean logs have a [C0*] suffix, where * is replaced by a number, the latest scan will have the largest number) A Notepad file will open containing the results of the removal. Please attach the file in your next reply. Re-scan with FRST64 and attach its logs.
  8. Hi Welcome I'll be helping you with your computer. Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding. Please take note of the guidelines for this fix: Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated. First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer. Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me. Please read ALL instructions carefully and perform the steps fully and in the order they are written. If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean. Continue to read and follow my instructions until I tell you that your machine is clean. If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed. Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. Let's begin... Download the enclosed file and save it in the same location FRST64 is saved. Open FRST64 as an Administrator and click on the Fix button. When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach the file in your next reply. Download AdwCleaner and save it to your desktop. Double click AdwCleaner.exe to run it. Click Scan Now ... When the scan has finished a Scan Results window will open. Click Cancel (at this point do not attempt to Quarantine anything that is found) Now click the Log Files tab ... Double click on the latest scan log (Scan logs have a [S0*] suffix, where * is replaced by a number, the latest scan will have the largest number) A Notepad file will open containing the results of the scan. Please attach the file in your next reply. Fixlist.txt
  9. It is a private forum for malware fighters and up. BleepingComputer.com → Malware Response Forums → Malware Removal Study Hall → The Library → Malware Fixes & Tools Discussion
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