whitelist?

[mikewillso]

I receiving emails from an organization I'm a client with, that include a button that can be pushed to accept a proposal/offer.  For the last several months they're are all being clicked, i.e. that button "pushed," automatically by some security layer on my system.  The best theory we have is that some system scans each email for links and then test the links, in such a way that the test is being interpreted by the sender's system as an "accept."  I do not want this "auto-accept" function, I want to do it myself but never get the chance.  So.  We're trying to add the sender's email to a whitelist on every app we have that could work this way (scan, test, etc).  Malwarebytes seems to fit this model, but I see no way to create an exception for a specific email, as in a "whitelist."  Is there please some way to do this?  Our next step is to just uninstall the app, and I'd rather not do that. 

[Malwarebytes]

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[Porthos]

@mikewillso

Malwarebytes does not scan or manipulate email in any way.

[David H. Lipman]

@mikewillso

Based upon what you provided, there isn't really anything to go on.

Malwarebytes' Anti-Malware (MBAM) does not operate on email.   It will not engage and test URLs in email. 

If the PC has MBAM installed it may block a Domain.  But that's it. 

I suggest going back to the Organization you are a client with and discuss this with them and ask that they alter their system as it may be at fault.

Edited October 31, 2023 by David H. Lipman
Edited for content, clarity, spelling and/or grammar

[Firefox]

This sounds more like you have some sort of security attached to your email system and checks any file attachment or links within each mail before it gets delivered to you.  Those systems will scan attachments and check links for malicious activities.  It is taking that link that is attached to your "button" to verify it is not malicious so it is registering a being clicked.  I see this in our corporate environment and we either have to exempt those emails (which we prefer not to do) or we work with the vendor and let them that the links can not be a one time click link.

Hope that helps.