MalwareSal Posted May 12, 2022 ID:1515251 Share Posted May 12, 2022 I recently erased my Mac’s drive and did a fresh install. When I went to input my license key it was already inputed. How can that happen. Link to post Share on other sites More sharing options...
Porthos Posted May 12, 2022 ID:1515256 Share Posted May 12, 2022 12 minutes ago, MalwareSal said: I recently erased my Mac’s drive and did a fresh install. When I went to input my license key it was already inputed. How can that happen. Log in to My Account. Click the Subscriptions tab. Under Manage devices, click the trash icon for the device you want to deactivate. Or, if you don't know which one to deactivate, click Deactivate all. Then try to reactivate. 1 Link to post Share on other sites More sharing options...
alvarnell Posted May 12, 2022 ID:1515277 Share Posted May 12, 2022 The license key is almost certainly matched to your hardware which doesn't change just because you erase the drive. When you launch Malwarebytes for Mac it contacts the Malwarebytes licensing server to check on subscription status and upon identification would retrieves the key for you. 1 Link to post Share on other sites More sharing options...
Staff treed Posted May 12, 2022 Staff ID:1515314 Share Posted May 12, 2022 12 hours ago, MalwareSal said: I recently erased my Mac’s drive and did a fresh install. When I went to input my license key it was already inputed. How can that happen. Did you restore data from backups? If so, you probably restored settings data containing the information needed to activate the license. Link to post Share on other sites More sharing options...
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