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alvarnell

Malware Hunters
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Everything posted by alvarnell

  1. VirusTotal: https://www.virustotal.com/gui/url/7256d5363b97ea3cb8dbaa104d2a1b9dd21400e5b60ad71d956291ad046f8ebc/detection https://www.virustotal.com/gui/url/7256d5363b97ea3cb8dbaa104d2a1b9dd21400e5b60ad71d956291ad046f8ebc/detection
  2. @AdvancedSetup see 2nd post above. @ManLee, The staff has said several months ago that the beta test is full and you must wait for a spot to open before being given a spot. Also, the type of protection afforded to iOS users is quite limited compared to that provided to macOS, so it’s unlikely that it will be of any help to you after the fact. The iOS version is aimed at prevention by keeping you away from sites that might mislead you as well as phone calls from scammers and will not find any malware your might have. On the other hand, iOS malware is extremely rare, so it’s doubtful that it was responsible for any hacking you may have suffered.
  3. @treed That should probably be added to your pinned article. @ANDYG30 Do you recall the name of the item you removed from Login items? It’s still on your computer and eventually needs to be removed, but first I’m sure the Malwarebytes Staff would like to know much more about it so that others won’t need to go through what you have.
  4. Last I heard it was optional, but it was intended to allow Malwarebytes to notify you directly of updates and issues, but not to spam you. I don't think I've ever received anything other than what I signed up separately on purpose requesting to receive notices (such as this posting). I would refer you to the Privacy Policy who's link is at the bottom of every Malwarebytes page and search for "email" to see how it's may be used.
  5. There are several proposed solutions cited in that discussion, including a reference to exactly the same article that @MAXBAR1 listed above. Spelling out exactly what you did would be much more helpful here.
  6. The two use different approaches to malware detection and as long as you don't allow both to be doing real-time/on-access detection you should have no problem having them co-exist. I have a half-dozen or so anti-malware products installed (most free, including BitDefender) for testing purposes and they all get along just fine.
  7. There has been no change in functionality as a result of the 10.15.4 update, simply the expected display of the warning. You may see this warning repeated every 30 days. Developers have been working on an update for several months now, but it has proven to be difficult to implement and external testing has not yet begun. It's Malwarebytes policy not to comment on when such an update might be available, but be assured they are striving to have it before that "future version of macOS" is available. The article posted today that you referenced contains everything that Malwarebytes plans to officially say on the matter for now. Best guess is that the update will be macOS 10.16, available to developers in June and the public in the Fall.
  8. I haven't been able to locate a user previously having reported this. How many Items were scanned when it froze and did it show any Detections? If zero detections, what makes you think that you "picked some virus"? About all I can recommend at this point is to uninstall Malwarebytes following these instructions Uninstall Malwarebytes for Mac v4, Download from https://www.malwarebytes.com/mac-download/ and Re-install to see if that makes a difference. If not then you may need to run some diagnostics and submit them in a trouble-ticket, so let us know and I'll add instructions for that.
  9. Perhaps one of the Windows experts here can jump in soon.
  10. Almost certainly it isn’t an infection now, you simply need to reset some settings that were changed by what has now been removed. What operating system are you using? There are instructions for doing this in the appropriate section of the Malware Removal Help section of this forum.
  11. Details can always be found in the Malwarebytes Privacy Policy.
  12. Since 1.3.1 is so old and unsupported, I suspect the help menu uninstalled can no longer cope with the newer Mojave security restrictions, specifically the need to provide an admin password to delete an app from the Application folder. I suspect you can complete the job by simply dragging the application to the trash and providing the previously mentioned password. If you see any other evidence of other parts of the installation, let us know and I’ll see if i can figure it out for you. The staff may have some more ideas when they get back to their stay-at-home work sites on Monday.
  13. @guimaraes76, your questions are even close to the topic being discussed here, so most users here won’t even see it, so I’ve asked that it be moved to a new discussion. It sounds very much like you have a hardware issue with a failed camera, connector or logic board processor, so I don’t have any software solutions to offer. Not sure how old your MBP is, but try running the Apple Hardware Test or Diagnostics and see if it reports a hardware issue. You might want to search the Apple Support Community or post your question there, as there are far more Mac experts with broader experience.
  14. The majority of .info domains have a variety of issues, so each one must be separately investigated before whitelisting.
  15. @LLombardia You really need a traditional malware scanner to accomplish what you need. Such scans will take an order of magnitude more time to accomplish because they must scan every single file and compare it against each of a million or more malware definitions in its database. I can't speak for Malwarebytes, but I don't see them moving in that direction. There are plenty of other cross-platform scanners out there to serve such purposes.
  16. No, what he meant was that if you have any Safari Extensions that you don’t recognize, remove them and Malwarebytes doesn’t have an extension for Safari. If that doesn’t fix things, give us a list of the extensions that are still there that you do recognize in cases one of them is causing the issue.
  17. Listen closely and please spread the word to all your computer friends. NEVER CLICK ON A DIALOG ASKING YOU TO UPDATE FLASH PLAYER! Such notices are rarely, if ever legitimate, are not caused by anything on your computer at the time and will almost always infect your computer. Hardly any site requires Flash Player now and if you do have it installed, the only safe way to update it is by checking System Preferences->Flash. macOS has not included it for a very long time now, so if you don’t have it installed and actually need it for something, the only place you should go to get it is https://get.adobe.com/flashplayer. We might be able to help you if you could tell us exactly what and where Sophos found and did not fix. You also didn’t mention whether Malwarebytes for Mac was able to detect and / or fix anything.
  18. Malwarebytes AdwCleaner is Windows only, so although it might have been able to identified some Windows adware, I would have to speculate the the detection of Mac adware is low to non-existent. We do know that there have been cases of Windows malware being recompiled or allowed to run using a Windows emulator in macOS, but as I recall less than a handful have been found. A few other findings after checking it earlier: The installer only contains the app itself and there are no installer scripts to do anything at all before or after installation of the app, so any malware would have to be downloaded and/or installed from a first launch of the app. There are no obvious launch agents/daemons, startup processes or .kext files embedded in the app that could be used. Scanning with ClamXAV (including all platform ClamAV signatures) were clean. Scans by free versions of Bitdefender, Intego and TrendMicro AV packages revealed no malware. The app does contain version 1.8.122 of Java.runtime, enabling the java based tool to run without the user needing to have Java installed. That's the major reason why it's so big.
  19. Norton, Kaspersky, Google Safe Browsing, and VirusTotal all show it as clean. Confirming the Firefox Trojan block.
  20. It's possible that a user who has had experience with this can drop by with an answer, but to get an official answer from the staff for any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt You must contact the sales support team by filling out this form https://support.malwarebytes.com/hc/requests/new to get help.
  21. Generally speaking, yes, although there is a slim possibility that an as yet unknown or very very old malware variety is resident there. In actuality, malware is rarely responsible for the receipt of unsolicited email. It’s far more common that your email address was harvested due to a compromised server somewhere and sold to spammers. You can check for yourself at https://haveibeenpwned.com by simply entering all of the email addresses you suspect. That site is 100% safe, supported and used by most security experts and companies.
  22. Well they should be back in a few hours to express their opinions. My adblocker recommendations would be the same as @adas plus saying I don’t think there is anything else available today to reinforce what Safe Browsing is designed to do. But I have taken a different approach by installing Pi-hole® on a RasberryPi to act as my network DNS server which protects all my local networked devices against all dangerous connections. It’s blacklist currently includes 994,697 domains of dangerous and annoying sites. That way I don’t need any browser protection add-ons for a small expense and very little maintenance.
  23. Sounds like you need to read up on Google Safe Browsing. For participating browser users, when it is enabled and working, it protects you from visiting dangerous sites or downloading dangerous files. The only issue is that it must be able to stay up-to-date or it shuts down after a relatively short period of time (not sure what that is today). If for any reason it’s database isn’t current, then it cannot be used. I’ve not seen statistics on how timely it is, but one would hope that they have sufficient staff to analyze sites and post negative findings in a timely manner. That’s a completely different area of protection from what you get with an adblocker which does it’s site analysis in real time looking for known providers of advertising and preventing those portions of the current page from rendering. That has the added benefit of preventing malvertising.
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