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treed

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About treed

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  1. Yes, actually, most users aren't seeing these issues. The way that adas has been handling this, both here and on our support system, is appropriate. The data you sent in shows that you've got multiple Chrome extensions installed across multiple different users, and having a large number of browser extensions is known to cause increased scan times (which could also cause increased CPU usage by the daemon). We generally recommend NOT having large numbers of browser extensions installed, as each extension increases your attack surface through your most vulnerable point of attack: your web br
  2. We are actually not adding new people to the beta at this time. Not only do we not have anything new to test at the moment, but there has been some abuse of the beta program as a means of just getting free Premium service, without providing any beta feedback. We may re-open the beta program to new participants in the future, when 1) we have something to test, and 2) we have worked out a system to ensure participants are providing feedback and to prevent or minimize abuse.
  3. In addition to starting a support ticket, please try installing the beta of Malwarebytes for Mac 4.6 that is available here: https://forums.malwarebytes.com/topic/263445-malwarebytes-46-beta-for-big-sur/
  4. In addition to starting a support ticket, please try installing the beta of Malwarebytes for Mac 4.6 that is available here: https://forums.malwarebytes.com/topic/263445-malwarebytes-46-beta-for-big-sur/
  5. The most recent beta does actually add a bug fix for RTProtectionDaemon crashes. I suspect this will solve your problem, though of course it's also possible it won't.
  6. I found a copy of that file, and it definitely looks like a component of BirdMiner. It's just a data file, and not critical to remove if all the other BirdMiner-related items have been removed, but we'll still get that added to the database. As for why it can't be removed, we're seeing an issue right now where bugs in macOS are causing some BirdMiner files to become protected by System Integrity Protection (SIP). This is not normal, but it means that there is no way to remove the file without disabling SIP. I'd follow the recommendation of adas above to turn off SIP, then delete the file.
  7. This is not malware. It's a JavaScript file that an ad being delivered through Google's advertising system is trying to load, but it's downloading instead. As GuruGuy mentioned, use an ad blocker to block the offending ads and forget about it. This is merely an annoyance, not a threat.
  8. If you're using a recent version of the software, just click on the Scanner "card" in the Malwarebytes app, then click Reports. You'll see reports on all the scans, and can view one to see what was detected: If you don't see this, you have an older version of the app that does not log this information.
  9. For anyone else having this issue, we resolved this on support, and there is apparently a beta version of Sidenotes that does not have the same issue.
  10. I'm not sure... that's possible, although I haven't seen other reports of such an issue. How much of a delay are you seeing?
  11. If you have already erased the hard drive and reinstalled the system cleanly, without importing software from backup, then it is definitively not malware. All signs are pointing to a hardware issue of some kind, so I'd go back to Apple support with the information you now have in hand and ask them to take another look.
  12. Thanks for the feedback, I'm glad all is working well for you.
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