treed

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About treed

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    Thomas

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  1. This is normal. See the installation section of the user guide: https://www.malwarebytes.com/pdf/guides/MBAM-Mac-Guide.pdf
  2. Yes, Malwarebytes Anti-Malware for Mac does update its database automatically. It does so every time you open the app, assuming there's a network connection. As has been pointed out already, there's no Premium version for the Mac yet, but that is coming later this year. That will include real-time protection, but no scheduled scans yet.
  3. I was able to track down that "hotger" folder... it appears to be related to installers made by a company named Hotger, which makes a junk app called Flvto Downloader. Malwarebytes will now detect both that app and the corresponding hotger folder. Those are not keyloggers or any other kind of spyware, though.
  4. If someone has tried to remotely access one of your online accounts, that's very rarely the result of malware installed on your Mac in the current malware climate, unless someone who has had physical access to your Mac has installed a keylogger. (If that had been the case, or if there had been some other backdoor malware, Malwarebytes Anti-Malware for Mac should have detected it.) I can't say anything about the attempted access, but if you're inclined not to trust your provider's account of what happened, it can't hurt to change your password on that account.
  5. No. As I said previously, if the CIA or NSA is interested in spying on you, you're screwed anyway. In such a situation, it's hard - perhaps even impossible - to be sure that ANY tech you own is safe. If you're not someone that the CIA or NSA is willing to spend lots of money on, then you're not going to be infected with their malware.
  6. If it's working just fine now, it was probably just a temporary glitch in the system. I wouldn't worry about it unless this continues to happen repeatedly.
  7. If this repeats, can you send a system snapshot taken with Malwarebytes Anti-Malware for Mac? To do so, open Malwarebytes Anti-Malware for Mac and choose Take System Snapshot from the Scanner menu. Then, in the window that opens, select all the text (Edit → Select All), copy it and paste into a reply to this message. Alternately, if you'd prefer not to post that information publicly here, you can sent it to me in a direct message. Click my name or avatar at left, then click the Message button in my profile.
  8. I think that you're worrying more about recent news than it deserves. The recent "Vault 7" leak of CIA documents is neither particularly surprising or concerning. The tools described in that leak cannot affect a modern Mac, and even on an older Mac, most of them require physical access to install. Government malware takes money to develop and to deploy, and suffers under the same limitations and risks of discovery as any malware. For this reason, government malware is typically used sparingly, against specific individuals. Government malware is not magic; if it were to be widely distributed, it would be quickly discovered and then widely known about. If you've got the CIA, NSA or some other powerful government organization so interested in you that they're coming into your home or office to surreptitiously install spyware on your computer, or using valuable zero-day vulnerabilities to install malware on your computer, you have bigger problems to worry about.
  9. I would not recommend using an older version. Uninstall version 1.2.4 and download version 1.2.6, which is the most current version. If the problem persists, I'll need to see a new system snapshot taken with that version of the software. You can either post that here, or you can choose Contact Support from the Help menu within Malwarebytes Anti-Malware for Mac and mention my name and this discussion in the description of the problem.
  10. On many networks, the IP address can change periodically. That could easily explain the issue. If the problem went away when you removed the OpenDNS addresses from your network settings, and hasn't been back since, I wouldn't worry about it. In that case, it's not a man-in-the-middle attack.
  11. It sounds like this is a known problem when OpenDNS blocks sites that use HSTS, thus the reason that the problem went away when you removed OpenDNS from your network settings. As for why OpenDNS might have been blocking those sites, since you say you're traveling, most likely someone else set OpenDNS to block those sites for the IP address you're currently using.
  12. You've got a lot of Chrome extensions installed, and it's possible one of them might be the culprit. Follow the instructions here to troubleshoot them: https://support.malwarebytes.com/customer/portal/articles/2045724-?b_id=9511 Beyond that, though, your system has an enormous amount of third-party software installed that is running in the background at all times. I'd honestly be surprised if the system is running decently at all! To be frank, if I were in charge of that machine and had to fix it, I'd probably just wipe its hard drive and reinstall the system and needed apps from scratch. That would be far easier than trying to figure out what needs to get removed and how to remove it properly.
  13. Can you send a system snapshot taken with Malwarebytes Anti-Malware for Mac? To do so, open Malwarebytes Anti-Malware for Mac and choose Take System Snapshot from the Scanner menu. Then, in the window that opens, select all the text (Edit → Select All), copy it and paste into a reply to this message. Alternately, if you'd prefer not to post that information publicly, send it to me in a direct message, by clicking my name at left and clicking the Message button in my profile.
  14. It sounds like something has prevented the Malwarebytes helper tool from being installed, or has damaged it. Try manually resetting and then installing it again. First, in the Finder, choose Go to Folder from the Go menu. In the window that opens, paste the following path: /Library/PrivilegedHelperTools/ Then click the Go button. In the folder that opens, look for a file named com.malwarebytes.HelperTool. Drag that file to the trash. If that folder isn't found, or the file isn't present, continue with these instructions. Next, use the same method to go to this folder: /Library/LaunchDaemons/ From that folder, drag the com.malwarebytes.HelperTool.plist file to the trash, if it is present, then restart your computer. After restarting, try running Malwarebytes Anti-Malware for Mac again and allow it to install the helper tool. Let me know whether that fixes the problem.
  15. My guess is that the bad extension and settings have been synced to your Google account. You should reset your Chrome sync settings: https://support.google.com/chrome/answer/6386691?hl=en