Jump to content

treed

Staff
  • Posts

    2,226
  • Joined

  • Last visited

Community Answers

  1. treed's post in browser guard on chrome was marked as the answer   
    Extensions for third-party browsers like Chrome are not supported on iOS. You can only use Safari extensions. Our Malwarebytes app for iOS contains functionality similar to Browser Guard, but that only works with Safari.
  2. treed's post in VPN function macOS (ma also iOS) was marked as the answer   
    Unfortunately, this can happen with any VPN and Google.
    Google decides to show these "I am not a robot" (CAPTCHA) messages when it sees a lot of unusual traffic coming from your IP address. When you use a VPN, a lot of other people are sending a lot of traffic to Google, and Google can see this as potential automated bot traffic. Worse, there can be actual criminals using the VPN to anonymize their activities, giving Google further reason to put additional verification on that IP address.
    I've seen the same thing happen to people not using a VPN. Home internet service providers recycle their IP addresses, and you may get a new one from time to time. This may happen when your modem reboots, for example. If someone was doing questionable things on the IP address you get switched to, you can see CAPTCHAs.
    I'm not aware of any good solution, other than to change servers and hope that a different server may give different results. If it happens without a VPN, rebooting your modem can help.
  3. treed's post in Is the Malwarebytes for Mac Beta compatible with the Sonoma beta? was marked as the answer   
    It will not install on Sonoma at this time. It may or may not work properly on Sonoma, if you were to upgrade to Sonoma with the beta installed, but it has not been tested thoroughly on Sonoma yet.
    I can't speak for the Malwarebytes beta itself, but the core engine will not be considered compatible until it has been thoroughly tested on at least later betas of Sonoma. Things have been known to change fairly significantly in macOS betas prior to final release, so we don't want to make any assumptions based on an early Sonoma beta.
  4. treed's post in I am trying to install Malwarebytes on my Mac Ventura 13.2.1 (22D68) was marked as the answer   
    It looks like Apple's Installer app was unable to open the Malwarebytes installer package on your system.
    We've noticed a number of people on Ventura having this problem, seemingly due to a bug in Ventura relating to Installer not having the needed permissions to open the file. I believe this is what's happening on your machine as well.
    Some people have reported success by moving the Malwarebytes installer package file to a different location before installing. If it's in your Downloads folder, try moving it to the desktop.
    If that doesn't work, you will probably need to give the "Full Disk Access" permission to the Installer app. To do this, follow these steps:
    Open the System Settings app Click on "Privacy & Security" in the list on the left side of the System Settings window Click on "Full Disk Access" in the list on the right side of the System Settings window Click the + button near the bottom of the window to add an item to the Full Disk Access list You will be prompted for your login password or Touch ID authorization; provide that to continue An "open" window will appear. To locate the Installer app: Press command-shift-G In the search window that opens, paste the following path and press return: /System/Library/CoreServices/Installer.app With the Installer.app item selected, click the Open button Once you have done this, you should see Installer added to the list. At this point, you can close System Settings and try to install Malwarebytes again.
  5. treed's post in Malwearebytes for Ventura 13.0 missing extension was marked as the answer   
    It is found in the settings within the Malwarebytes Privacy app. If you're not using that feature, then there's no need to worry about the system extension not being active. The rest of the features of the Privacy app should work just fine without it.

  6. treed's post in Exclude program from VPN was marked as the answer   
    Unfortunately, due to the nature of the way the technology works on macOS, this will not be possible. We're able to block connections for specified apps when not connected to the VPN, but are not able to allow apps to bypass the VPN.
  7. treed's post in MB Browser Guard and AdGuard was marked as the answer   
    I've used both 1Blocker and Browser Guard in the past without any problems. There shouldn't be any conflicts. You can run as many content blocking extensions as you like. The more you run, though, the harder it can be to troubleshoot if something is getting blocked (or not blocked) incorrectly... it will get harder and harder to figure out which one is causing the issue in order to report it, or add the site to an allow list or block list.
  8. treed's post in VPN Privacy stopped working (no private IP addresses, internet etc.) was marked as the answer   
    Parallels shouldn't affect this in any way.
    Can you try the following:
    Open the System Preferences app Click the Network icon In the list on the left side of the window, find Malwarebytes Privacy and select it Click the minus [-] button at the bottom of the list to remove it If you see more than one Malwarebytes Privacy item in the list, repeat steps 3 and 4 for each one Quit System Preferences Click the Apply button when asked to apply the changes Open the Malwarebytes Privacy app Try to connect to the VPN Allow the VPN configuration to be installed Let me know if that fixes the problem. If not, we'll need to collect more information.
  9. treed's post in Privacy on iOS 15 Public Beta Error was marked as the answer   
    We haven't tested this yet, as it's still early, but we definitely will.
    As you mention, it's a beta system, so we can't guarantee it's going to work with the current version of the app. I appreciate your understanding of that. 🙂
  10. treed's post in Setting question was marked as the answer   
    Note that, although the extension can see those things, no data is shared with Malwarebytes.
    That said, I can understand why granting that permission is uncomfortable. So, there are a couple things you can do, short of denying access globally which would affect the extension's ability to protect you.
    1) Set it to be allowed for all sites, but then change the setting to Deny for specific websites.
    2) Set it to Ask, in which case it will ask you for every website. Safari will then remember your choice for that site.
    Option 2 is probably the safest compromise, but also could become irritating.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.