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Blocking Excel


CharlieCat
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  • Root Admin

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

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If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

 

 

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  • Root Admin

However, in some cases, we may need you to enable the Enhanced logging in the General Settings and then duplicate the issue. Then gather logs for us. Then turn the Enhanced logging off.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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  • Solution

Please try the following @CharlieCat

 

Open Malwarebytes, click the small gear on the top right and go to the Security tab.
Scroll down to the bottom and click the Advanced Settings button
Click on the Application behavior protection tab
Scroll down to "Office WMI abuse prevention" and uncheck it

 

image.png

image.png

 

Let us know if that stops the alert, block for you.

Thanks

 

 

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